Wow, that must be really new! I just did online checkin about 2 weeks ago and it was the same old thing....
However, I had called MS prior to that trip and made my request. I was staying at the BWV and requested as far away from the lobby and elevator as possible. And since I get none of my request at the BWV, I got a room near the elevator and close to the lobby.....they just must get a good laugh at giving me the opposite of what I ask for. We even went to the front desk and asked about changing rooms as I had not touched anything in the room, but was told nope, they had a full house. The CM even laughed because she said she had checked in several families that day that were upset about not getting close to the elevator and here I was complaining (not really) about being close to the elevator. I've come to expect to never get a request here...I know I share this same issue with several other disboard members. The room was fine once I got use to it. It was strange for us to walk through the lobby every day as we seldom ever see the lobby once we check in. (We were on the second floor and passing through the lobby was the easiest way out.)