OMGosh!!! Magic Bands Delivered to WRONG ADDRESS!!!

In the fall I received Magical Express tags for someone staying at POP (I was at WL) who was traveling with a cheer group (I was on an extended business trip). No clue how they got to me. I called to see if I should send them back. Disney didn't know what to do so I trashed them.
 
People have complained about issues every now and then about packages missing from USPS (sometimes it's UPS though) but it turns out they were delivered to another house in my area. The vast majority of the time it's just to a neighbor with a similar-enough address within their neighborhood. For example in our neighborhood we have Pl, Ct, and St but the same number like 125th Pl, 125th Ct, 125th St and that can trip up the mail person along with a lot of cul-de-sacs. My mom, who lives in another city, would have problems because there was a house number very close to hers and the streets started with the same number but that street was Ter whereas my mom's was St.

Rarely has someone mentioned a package in my city that was delivered too far away from their residence. In those cases though it was still within our same city and zip (my particular city has a zip code that encompasses a large area) but was across town it's just their address was similar.

OP what might have tripped some people up is saying your package was delivered to a house 40 miles away. At first, even with you saying the only thing in common was the two first numbers of the zip code, I was honestly thinking you had somehow figured out exactly where it was delivered to because you said a house and you said it was 40 miles away but then you clarified that you were speaking broadly just basing off of the city/zip code combination in comparison to what your house was located in.

Sounds like your issue probably was a mail person error-could be the package was put in the wrong truck and the address wasn't paid close enough attention to and got delivered to a location where it shouldn't have. Hopefully you get your package soon!!
 
Where I grew up there were two Birch Ln with the same city and zip code, about a half mile away from each other. The house numbers on these two streets were identical, also. Only way to distinguish between them was by the people's names.

About once a week, they would all bring the accumulated mail wrongly delivered to the corresponding house on the other Birch Ln.

Originally, when built, the two sections had different town names. But, eventually, the smaller section became absorbed into the larger part. Unfortunately, both sections had a Birch Ln,

You would think they would change one of them to Crt or something, but they did not.
 
Last Christmas I had a package tracked that said it was delivered and placed in my mailbox. No package to be found.

It arrived 2 days later! :scratchin
 

The magic band delivery for our March trip was originally lost by USPS too. I was tracking it and knew it had been scanned into the post office of my city. It should've arrived the next day but on the expected delivery day it was listed as "Status not updated" or something like that. I immediately emailed using the USPS complaint link and requested information on my package. I got an email response the next morning from the local postmaster apologizing and saying he had found it at the PO. He said he would personally hand it to our mail carrier for delivery. When I got home from work that night, still no magic band package. Yet the tracking now said "delivered" (it wasn't). So I emailed again and again got a quick response from the postmaster. Apparently my normal mail carrier was on leave and they were using subs. The subs seemed to be causing all kinds of problems. We couldn't figure out why my package was now showing "delivered" but thankfully the postmaster found it (again) lying around the PO. The postmaster got in his truck and delivered it to me himself before I left for work. I truly appreciated his service but it would've been nice if these avoidable issues hadn't happened in the first place. I didn't contact Disney throughout this process because I knew where the package was and it wasn't their fault, plus I have other magic bands I could use. But, I can see how someone who didn't have a backup set or didn't know where their package was would call Disney to deactivate the missing bands.
 
Imagine the excitement of these two kids traveling WDW for our 30th wedding anniversary and our very FIRST trip anywhere w/o the children ( now in their 20's). Everything was set, Magic Bands were shipped and we anxiously awaited their arrival! We signed up for email notifications to track the package along the way. Lo and behold, they arrived yesterday, Thursday, to a house in a city 40 MILES AWAY, "in the mailbox" said the tracking info! The only commonality between our zip code and where it was delivered is the first 2 numbers. Our street name does not exist in that city, nor does out street number! How does this even happen!!!!!! Oh, USPS.... HOW?!?!!!???????

Has this ever happened to ANYONE?

Not magic bands, but a bamboo dish rack I ordered on Amazon ended up delivered by USPS to a home in Oklahoma. I live in Massachusetts. ***? Amazon is refunding my CC, which I already contested with my CC company. Not impressed with USPS.
 
Completely understand the frustration but it's not Disney's fault.

I don't know about the disheartened part though. It's seems a small thing to dishearten such a big and wonderful event. There are many of us who don't get Magicbands until we actually get to Disney and it doesn't ruin our trips.
 
Has this ever happened to ANYONE?

We had a shipment of MB's misplaced by the post office. We simply emailed USPS using their links and they were able to track the package and deliver them to us. That should have been your first step when your package was delivered somewhere else. You can always deactivate a set of MB's in your MDE if it turns out that those MB's never show up at your house. It is highly unlikely that whoever received them would be able to use them, anyway.

I wouldn't be surprised to find out that those lost bands actually find their way to your house after all. If the recipient puts them back in the mail then you'll get them eventually. ;)
 
The bands will likely show up at your house. Delivered doesn't always mean delivered and shipped doesn't always mean shipped.

And if they happen to never show up, there's no need to worry if Disney actually deactivated the bands or not because there's nothing someone else can do with your band. Nothing is stored on the bands. And also if you want to verify their deactivated, you can go in your MDE account and see the bands and deactivate them yourself if they're still active
 
Another example of folks here blaming insinuating/blaming Disney for everything, even things out of their control.
OP, As many have said, this is a USPS problem, not Disney.
Hopefully it is all straightened out to your satisfaction.
 
My apartment complex once didn't notify us that our Magic Bands has been delivered and we're being held in the main office. it was right after Magic Bands came out, so I didn't think much about it. We had our papers to get on Magical Express and when we got to the resort they marked the delivered bands as lost and gave us a new set (they were the plain gray ones).
Months later we had another package go to the office and when I went to pick it up they also gave me my Magic Bands.
 
Disney would do nothing other than offer to ship new bands.

And that is the perfect response and I'm confused about what else they might have done.

if you can see both sets of MBs on your MDE, I would make sure the "lost" ones are deactivated. The odds that someone would take that incorrect shipment and actually use them are slim, but you can't be too sure.

Not even slim. They have to be there, know what room you're in, have your finger scan, and your PIN in order to do anything but maybe get on DME. And even then that woukd need to be on the day you have DME set up.

Impossible.

Yes, USPS cannot (at least yet) give me an address where it was left because postmaster did confirm OUR address was on the package.

Stop asking them or expecting them to give it to you. That expectation is going to make you bananas. What's the plan there? Just go there and knock? It might ne a super nice person. It might be a horrible person. And there you are, knocking on their door.

The reason companies like Amazon will immediately reship if possible is to speed things up and to protect you. A decent person will contact the company that shipped the item and the item will get back to the company so why not send another item out? A not-decent person won't, and the company doesn't want you knocking on that person's door.

(And in the circumstance of a not decent orderer, they don't want that angry person knocking on doors either!)


About a month ago something similar happened to me...just not with magic bands. The USPS tracking showed my package was delivered to the wrong house, so I called the company I had ordered from and they sent a replacement, BUT the kicker is, the next day the original shipment was delivered to me by USPS! When I rechecked the tracking after the original was delivered to me, instead of showing it was delivered the wrong address, it just said something like a delivery exception had occurred that day. Not sure if they were just covering up their delivery mistake or if the tracking just had an error...either way now I have two of what I ordered and turns out I don't even like it!

It means they were either at the post office and having some sort of problem OR they were accidentally delivered elsewhere and the recipient gave them back to their carrier and the problem was fixed. Simple.

A few months ago I had an Amazon package delivered to me via USPS that had my name and address slapped on top of the original recipient's info. It was intended for someone (who I have no connection to other than also being an Amazon customer) a few towns/zip codes away. I called amazon because I didn't want to be charged for the item, even though it was a USPS mistake. Neither Amazon nor the Post Office could explain what happened.

Errors in shipping happen. Amazon has been dealing with it since they got bigger than Bezos in his garage. One box accidentally gets two stickers because something glitches on the conveyor belt and there's a series of problems until it's figured out (likely when something big is slated for a tiny box). They called it a switcheroo in my day and they know exactly how to fix it (send you a new item of possible and shipping will be bumped up one level if possible).

Oh and it's impossible for you to be charged for an item accidentally delivered to you. Amazon charges at the start of the shipping process, which is before the item is put into a box. So the wrong item was put into a box after any charges happened. I find it interesting that all these years later this is still a concern when it can't happen.

when I contacted Amazon the best they could do is reship the package...

What would more than the best be? Sounds like the perfect solution to me.

We couldn't figure out why my package was now showing "delivered" but thankfully the postmaster found it (again) lying around the PO.

Since forever "delivered" can mean "delivered to the local
Post office". Not always, but it's part of what they sometimes do. That is why "where's my stuff?" threads always include "be patient, it'll likely show up in a business day or two".

So the fact that it was at the PO is exactly in line with that.

Not magic bands, but a bamboo dish rack I ordered on Amazon ended up delivered by USPS to a home in Oklahoma. I live in Massachusetts. ***? Amazon is refunding my CC, which I already contested with my CC company. Not impressed with USPS.

Likely the box had wrong info on it from an error on the conveyor belt.


I used to follow interesting tracking info from ups and usps when I was at Amazon. Whenever I did an interesting call or email about something that had gone awry I kept note of the tracking number. I would do a printout of it originally then later. It was fascinating.

My faves were the "my order isn't here!" problems in the height of summer or winter. Then come fall or spring and the foliage the carrier had tickets the box under would recede, and the snowfall in Minneapolis would thaw, and nature would reveal that the carrier had indeed put it next to the garage, and people would contact us again.

Then I met hubby and he thought t was cool that I'd tracked it all, and had a meeting with some shipping bigwigs, taking my stack of tracking info with him. I'd also written what the carrier was telling the customer and what our reps at the carrier were telling us, to compare to what happened. I can't say exactly what camemiut of that all, but imo shipoing got better. At the very least "delivered" by usps has gotten better explained since then!



(I think I should have had more typos to edit one at a time, lol!)
 
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Not even slim. They have to be there, know what room you're in, have your fingers scan, and your PIN in order to do anything but maybe get on dme.

Impossible.
Maybe for the resort stay part, but tickets would still be available, and have no finger scan attached to them yet.
 
Since forever "delivered" can mean "delivered to the local
Post office". Not always, but it's part of what they sometimes do. That is why "where's my stuff?" threads always include "be patient, it'll likely show up in a business day or two".

So the fact that it was at the PO is exactly in line with that.

In our case, the tracking information did say when it was received at the PO, then that it was "out for delivery", then "status not updated", then "delivered to destination", or something along those lines (I don't recall the exact wording). So there was different terminology between arriving at the PO and arriving at my house. And the postmaster saw that right away and said the substitute mail carrier must have scanned it to deliver then didn't actually leave it at our house but rather returned to the PO with it...who knows why. Maybe it slipped down into his bag. In our city, everyone's mailbox is on their house; there are no mailboxes at the ends of driveways. Mail carriers walk house to house and only use trucks to move from one large neighborhood to the next. There is a lot of potential for items to fall out of bags or go missing in that type of arrangement. My point in posting was to share that we got very responsive service from the USPS supervisor once the error was identified, and for that I was appreciative. I am sure it varies from PO to PO, though, as with all customer service experiences.
 
Well, I had a USPS overnight priority mail w/signature required package that bounced around in the mail truck for three days until I could get to the post office and just pick it up myself. I was home all three days they tried to deliver, but they kept entering in their system that no one was home. It was chocolate for Easter, and it was a melted mess by the time I got the package - the day AFTER Easter. At the same time, I had an inbound MB package from Disney, and it actually showed up on time. So go figure . . .
 
Likely the box had wrong info on it from an error on the conveyor belt.

The excuse I was given: "Upon checking for the tracking details of order, I see the package were scanned incorrectly by carrier due to which it got delivered to wrong address. I sincerely apologize for this inconvenience."

This was from Amazon. Now they want me to reorder and jump through a few more hoops. No thank you. I ordered a different drying rack, got it two days after ordered.
 
What would more than the best be? Sounds like the perfect solution to me.

Just because I said that was the best amazon could do doesn't mean I expected them to do more, I was simply providing the OP with my own experience for reference because if you are expecting a package and it doesn't come you get concerned. And for the record the rest of my post stated "which makes since as they have no control after it leaves their facility..."
 
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I have a shop on Etsy and you have no idea how often things like this happen. It is not just USPS. UPS does this as well. We have gotten packages meant for our neighbors and they have gotten ours - all thanks to UPS. Hope you get your magic bands soon.
 
In our case, the tracking information did say when it was received at the PO, then that it was "out for delivery", then "status not updated", then "delivered to destination", or something along those lines (I don't recall the exact wording). So there was different terminology between arriving at the PO and arriving at my house. And the postmaster saw that right away and said the substitute mail carrier must have scanned it to deliver then didn't actually leave it at our house but rather returned to the PO with it...who knows why. Maybe it slipped down into his bag. In our city, everyone's mailbox is on their house; there are no mailboxes at the ends of driveways. Mail carriers walk house to house and only use trucks to move from one large neighborhood to the next. There is a lot of potential for items to fall out of bags or go missing in that type of arrangement. My point in posting was to share that we got very responsive service from the USPS supervisor once the error was identified, and for that I was appreciative. I am sure it varies from PO to PO, though, as with all customer service experiences.

This has happened to me before, multiple times. Usually it's a matter of that package was shown as delivered but in fact left on the truck and showed up the next day. I've also had things completely lost but marked as "delivered" only to show up 3 months later all beat up. The person doesn't want to get in trouble so they just mark it delivered. I've learned to give it a couple days and if the items don't show up, ask for it to be sent again. I feel bad for these employees, yes you can choose your job, but there's a lot of houses and subdivisions and a lot of deliveries thanks to online shopping. Must be a lot to keep up with.
 
The bands will likely show up at your house

I kinda think so too. We're all assuming that the recipients of OP's MBs won't take the parcel to their neighborhood PO, or give them to the postal delivery person and tell 'em they got the wrong house. They are of no value to anyone else.
 















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