OMG What a Booking Nightmare

[wifey]

Thanks we''ll feel happier about it when the invoice turns up hopefully with all the correct info ( plus request for a high floor quiet room in PC) and have the transfers sorted out too.

 

[crabbie1]

This is terrible I would definatley put a letter of complaint in and ask for compensation for your inconvenience even if you get free passes or a free meal somewhere.They have a reputation to keep and uphold so I would definatley push this.

good luck and glad it has eventually got sorted.

 

[Belle68]

I am really pleased for you lets hope it is def sorted, what a nightmare you have had over the last few days. I also agree you should write and complain you never know what you might get, give it a try.

 

[The Fetherstons]

WELL DONE , WHAT A MESS ITS ALL BEEN, GLAD YOUR SORTED NOW

 

[wifey]

I've just talked to someone sensible and managed to add our 14 day Ultimate park tickets and DDP with no problems

 

[The Fetherstons]

CONGRATULATIONS

 

[stephensmum]

Glad it's sorted.

 

[wifey]

Thought I'd update ...we received an invoice yesterday which was incorrect so I had to ring them again. None of our park tickets or the DDP were on there Not sure what's happening at their end. I got through to a lovely lady who went through the whole booking with me to confirm the details on our account, everything seemed fine so I asked her to update the invoice and regenerate it so it can be sent with the correct info to us. It's not a lot to ask for surely for them to get it right and send it out Now we'll have to wait another few days to see if they managed to sort the invoice out

 

[stephensmum]

Fingers crossed for you.

 

[jen_uk]

Nightmare!