OMG shaking with shock - UDATE a warning for parties of 5 at POR

[jackieleanne]

Glad you got it sorted.

 

[scottish mum]

Glad you got it sorted, I just find it really annoying that they have taken away the only moderate that sleeps 5

 

[maleficent_man]

Glad you got it sorted!

 

[wicket2005]

They should honour the price.
We've had these issues in the past with Virgin and they have honoured the price..so keeping all crossed,I too though would be mad and upset.

What happened Beth with Virgin?

Pleased it was sorted in the end for you.

 

[Beth__WDW23/6/02]

What happened Beth with Virgin?

Pleased it was sorted in the end for you.

When we priced up the holiday we chose platinum insurance and it was saying 0 but was on our booking but stating no price,saving us £500 we booked the holiday,it was on the itinerary but when we rang they said we hadn't paid but it was on the itinerary as 0 (it was a computer error) wrote a letter to Virgin and they honoured the price,and upgraded the car.

Same with the ultimate tickets we booked at the cheaper prices,they originally tried to charge us the dearer new prices,but on the phone they then honoured the cheaper price.

 

[T16GEM]

Glad everything is sorted now!

 

[wicket2005]

Thanks Beth, glad they sorted that out for you.

 

[stevechase]

Hi All

Got home today to see the reminder had arrived to pay our balance, of £1600.00. Took the advice of Laura (sorry if thats wrong) and phones to make the payment, massive queue so I risked the manage my booking on the web site. Anyways up, it has worked and the balance has now been cleared.

Got my new driving licence today too, shocking picture but we are getting ever closer.

Steve

 

[stevechase]

Sh*t. The same has happened to me, it now says I owe £3500 +

On the phone now!!

Steve

 

[stevechase]

And now the lines are closed.

No wonder I drink!!!

Steve

 

[wayneg]

Good luck Steve, everyone seems to be getting this problem solved no problem.

 

[stevechase]

Morning all

Ok, just called Disney.co.uk (call centre abroad, aaarrrggghhhhh!)

Anyway, the lady on the phone saw what the problem was, I immediately got in there with "Its a problem that a number of people are having". They are going to honour the price, cause we booked when you could have 5 in a room at POR. They will sort in Monday and call me Monday/Tuesday.

It seems odd that POR can take booking for 5 in a room on the US website, but not the UK!!!!!!!!! It was always good, because it was a cheap way of staying on site with 5 in one room.

Anyway all sorted (almost)

Steve