It's okay. As long as she has a picture ID and her name and address match the name and address on the voucher, they can pull it up at Will Call for her. It is just easier with the voucher.
Edited - everyone in her group who qualified for a voucher will need ID. If she has kids under 18, they can use a birth certificate or copy.
Thank you so much....I was about to panic for her!!! Trying to get our stuff in order for Thanksgiving trip and she had never printed her vouchers.......whewwww
I couldn't print mine for our June trip and paniced cause all the verbage says you HAVE to have the voucher,,, thankfully DIS boarders told me otherwise although i was still nervous but no biggie go to Will Call and the CM can hook you up with the passes once you show ID