Okay, so most of you know I am a HUGE OKW fan, but lately I've had some housekeeping issues there. This past week was no exception. We were in a 1 bedroom in building 45 (our favorite location!), and my socks got just filthy walking around the living room. I looked in the hall closet, and found the steam cleaner there. After noticing it had a brand new pad on it, I decided to do a quick cleaning of the floors. It was fast and easy, and took me about 5 minutes to do the fake wood in the living room and the tile in the bathrooms. The white pad turned very black!!! They obviously had not cleaned them in a long time. S
So here's what I did about it. I left a tip envelope when we left. On the outside it said "houskeeping tip". On the inside was a note that said..."The steam cleaner in the closet is a wonderful tool that works marvelously on the floors. Perhaps housekeeping should be using it between guests instead of just leaving it there for guests to use."

I wish I could have been there when she opened it!