Well... This seems to be a good topic of discussion.
OK... Lets do this: Everyone that has had what they feel is a hard mattress please list the resort and the room number.
I'll start:
OKW Rooms 1323 & 1333 Both 2 bedroom
I *love* the bed at OKW. It was the first good nights sleep I've had at WDW. I have a terrible back and the soft beds make me toss and turn and hurt all night long.
Think about it this way....they can't make soft beds hard but they can put things on top of a hard bed to make it feel softer.
We were in building 13...first floor, I think like 1310 or something?
well OKW started with soft beds - and got the complaints mind included.
for people with bad backs - soft beds are horrible. this last trip staying at SSR had to have housekeeping bring me those planks.
But these weren't firm beds.
They were vacation-wrecking beds. Like sleeping on a sheet of steel. I slept in the other room when we didn't have guests, and then on the sleeper sofa.
OKW is my favorite, but if the beds are going to be this kind of disaster, I have to rethink.
That's just the way I like the beds. Like sleeping on the floor but with better support.
If I can have 1 resort with a 'good for me' bed then I'm thrilled. I don't think the bed makes the vacation but that's probably just me since I'm normally in pain from hotel beds and I just expect and plan for that.
I really think since the hard beds are available that you should be able to just choose which kind you want/need when you make your reservation. That way maintenance can switch them out as requested. Most people won't make the request so it's not like it would be a ton of extra work, yk?
I'd be OK if they'd just provide some decent kind of foam topper for the hard beds. The egg crates made it bearable but not comfortable.