Ok, This is not testing anymore, enough

[metzgardesign]

You do have the option to use the new offering or not. You can get a KTTW card if you don't want a magicband. You just can't have both. It clearly states that.

I was actually referring to the "test" of MB's only at POP starting on Nov. 14th. You will not have the choice of a card at that resort, at that time.

Enjoy.

 

[ArwenMarie]

But in all honesty, does it really matter what they call it? We know it's coming. You can't hide from it. LOL It's just a matter of how fast they do it.

Would it really make you feel any better if they said it was a phased rollout instead of testing? I don't think it would you make feel differently. I just don't see why it matters what they call it.

The point of my post was to simply say that yes, at this point it is dishonest to keep calling this a test and cowardly to keep hiding behind "testing" when things go wrong for people. It lets them deflect. It's not about me "feeling" anything...it's about a massive company deceiving people at this point, and taking a lot of their money while they are at it. They need to call it a rollout (perhaps we are in the 'resort rollout' phase, has a nice ring to it!) and start owning it, for better or for worse.

 

[mom2rtk]

But if you "opt out" and get the KTTW card, is it good for pulling FPs? I know it says if you take the MBs AND a KTTW card, that card is not good for pulling FPs.

This is absolutely the distinction determining whether this is a test or first phase of a rollout.

 

[nugov2]

Like I said above, and in the bigger thread about the change at POP, I sympathize with the people who are affected by and upset by this and, if it did upset me, I would be complaining big time.

I can also say that if I were checking in at POP in the next few days I would be shrugging this off because we never use FPs that much anyway and the 3 FP+ reservations would be more useful to us than legacy FPs. But, I fully appreciate that there are others who don't tour the same way we do, and I think they have a good reason to be upset at having this sprung on them this way.

I am sure there will be a large number of people who shrug it off, but that doesn't diminish the fact that there will also be a large number who will not. What about those meeting other friends and family there and cannot use FP on rides with these people? Is that right? It isn't fair because I am sure they would have made different arrangements had they known about this change. Either do it across the board or don't do it. It puts a whole resort at a significant disadvantage.

 

[metzgardesign]

I agree with that it's only testing if you can still opt out, but would not include switching resorts as a means of switching out.

I actually meant it was only one form of a choice. Not a good one, and not one I would make...but it is a choice (at least right now...until they fully roll this steaming pile to other on-site resorts).

 

[AmyB2006]

The point of my post was to simply say that yes, at this point it is dishonest to keep calling this a test and cowardly to keep hiding behind "testing" when things go wrong for people. It lets them deflect. It's not about me "feeling" anything...it's about a massive company deceiving people at this point, and taking a lot of their money while they are at it. They need to call it a rollout (perhaps we are in the 'resort rollout' phase, has a nice ring to it!) and start owning it, for better or for worse.

Deceiving people? How are they deceiving people?

 

[AmyB2006]

This is absolutely the distinction determining whether this is a test or first phase of a rollout.

But does anyone know the answer? If you tell them you want to opt out, is your KTTW card good for FPs? Will they even let you opt out?

 

[Son of Gadsden]

I was actually referring to the "test" of MB's only at POP starting on Nov. 14th. You will not have the choice of a card at that resort, at that time.

Enjoy.

As was I.

Is there an option if I dont want to wear a MagicBand?
Yes, you can use an RF-enabled Key to the World card instead. It functions the
same way a MagicBand does at touch points; you will use it to touch to enter
their resort room and theme parks and water parks (with valid theme park
admission), touch to pay (optional) and touch to redeem FastPass+ selections.


I was under the impression that FP- would still be available though, seems I read wrong. But you still aren't forced to use a Magicband.

And the warning has been issued, so if you don't want to participate, you should stay somewhere else. So technically, you still have the option to participate or not.

 

[Giz1026]

But does anyone know the answer? If you tell them you want to opt out, is your KTTW card good for FPs? Will they even let you opt out?

After spending quite a bit of time on the phone last night: you cannot opt out if you are staying at Pop beginning Nov. 14. No way no how per Pop management and per guest relations. The KTTW card issued on the 14th will be different from the one issued today and will not have the capability to pull paper FP.

 

[mgrayar]

We are a lucky bunch of people that these are our problems!

FP+ is a small, yet sensitive, part of a much bigger test. But it is the definition of a test. Nowhere in the definition of test will you find the words fair or equitable.

Disney is trying different things, in different places, for different people, at different times...test!

 

[amylevan]

And the warning has been issued, so if you don't want to participate, you should stay somewhere else. So technically, you still have the option to participate or not.

A warning on an INTERNAL system 2 days before check-in????

The majority of POP guests are not on the Dis. They had no warning. They are going to be blindsided at check-in.

 

[metzgardesign]

And the warning has been issued, so if you don't want to participate, you should stay somewhere else. So technically, you still have the option to participate or not.

A warning on an INTERNAL system 2 days before check-in????

The majority of POP guests are not on the Dis. They had no warning. They are going to be blindsided at check-in.

This.

 

[Son of Gadsden]

A warning on an INTERNAL system 2 days before check-in????

The majority of POP guests are not on the Dis. They had no warning. They are going to be blindsided at check-in.

Which, is exactly what Disney is hoping for, so that they will have a better sample to test. As I said, they can ask for a KTTW if they don't want a Magicband.

But, yeah, at that point, you're right. They will likely be blindsided by FP+.

 

[ShayBells]

A warning on an INTERNAL system 2 days before check-in???? The majority of POP guests are not on the Dis. They had no warning. They are going to be blindsided at check-in.

Blindsided by what at check in? For now they already know about the Magic band.. Whose to say those not on DIS even know about double dipping. They might just assume they can only use the magic band anyways.

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[nugov2]

Blindsided by what at check in? For now they already know about the Magic band.. Whose to say those not on DIS even know about double dipping. They might just assume they can only use the magic band anyways.

Sent from my iPhone using DISBoards

They probably do know about MB and what about the return guest that knows about the FP kiosk and sees every person in the park pulling from those kiosks while wearing a MB just like them, but when they walk up to the machine...no FP for you(in my best soup Nazi voice)

How is that fair?

ETA: I wonder what they are telling guests checking into Pop when they check in. Hello guest. We are so excited to tell you that you have been picked for the next phase of our FP+ testing. You will get your MB and 3 FP per day and no longer get to use the Kiosk all other visitors to the park get to use. If you opt out we will give you a KTTW card that is deactivated from the FP- system and now you will have no FP while here on your trip...have a magical day

 

[Angel Ariel]

Blindsided by what at check in? For now they already know about the Magic band.. Whose to say those not on DIS even know about double dipping. They might just assume they can only use the magic band anyways.

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I was under the impression that the email invites people had been receiving to agree to the test had stated that guests would be able to use both fp and fp+? I could be way off on that, but I thought I remembered reading that somewhere. If that's the case, then anyone who read that when they agreed to opt in would possibly be blindsided when they checked in and found out that was no longer true.

 

[My3Princez]

A warning on an INTERNAL system 2 days before check-in????

The majority of POP guests are not on the Dis. They had no warning. They are going to be blindsided at check-in.

The "majority" of POP guests had no idea that using both FP+ and FP- was even possible. A sizable chunk of POP guests probably didn't even know they could choose the color of their bands, or didn't want to bother to reserve FP+. SOME of the guests at POP probably even are among those who have always thought you had to pay extra to use the OLD Fastpass system.

So, could Disney perhaps have given more warning to POP guests? Yup. Will they hear more than a few complaints from the way they handled it? Yup. Will the majority of POP guests even notice the change? Nope.

 

[wisblue]

A warning on an INTERNAL system 2 days before check-in????

The majority of POP guests are not on the Dis. They had no warning. They are going to be blindsided at check-in.

A lot of those guests aren't going to be blindsided by anything because they don't know how things have been and how this is different. They don't know how FPs worked in the first place and will have no idea what is different for them as compared to other resort and offsite guests. They may not have used FPs anyway, so they will be blissfully ignorant (and may end up enjoying their trips more than people who have stressed out over every step in the development of the test).

People who are feeling blindsided and are upset about it should raise their concerns at the resort. I am guessing that it wouldn't take much of a complaint to a manager or concierge to get a few additional courtesy FPs for your group to use to compensate for not having paper FPs available as you expected.

 

[ShayBells]

I was under the impression that the email invites people had been receiving to agree to the test had stated that guests would be able to use both fp and fp+? I could be way off on that, but I thought I remembered reading that somewhere. If that's the case, then anyone who read that when they agreed to opt in would possibly be blindsided when they checked in and found out that was no longer true.

That's true. And than it would be very unfair if the email says that.

But if I didn't know all about double dipping. And I got an email to get magic bands and use the new FP+ I wouldn't assume I could use both before I got there. And if the email said only POp guests than I definitely would just think others using FP- were others guests. And I don't go around looking at people's wrists to see if they are using FP- while wearing one. But that's just me. But I am sure not every guest is gonna cry unfair. Some don't know any better is just what I was saying. To some they are innocent and ignorant and will go not knowing what we know and they will be fine.

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[Hopefully]

The point of my post was to simply say that yes, at this point it is dishonest to keep calling this a test and cowardly to keep hiding behind "testing" when things go wrong for people. It lets them deflect. It's not about me "feeling" anything...it's about a massive company deceiving people at this point, and taking a lot of their money while they are at it. They need to call it a rollout (perhaps we are in the 'resort rollout' phase, has a nice ring to it!) and start owning it, for better or for worse.

It is not a deception. Clearly you do not understand software testing processes. You can feel however you choose to, your view of this is up to you.
But what Disney needs to do is MORE testing and testing of different scenarios, like they are. This is far from a done product.