Brogan, I know my family asked for the right location and even provided the room number to the maintenance guy, when he turned them around and sent them the opposite way. Lucky for us the bus drivers were usually much more familiar with the layout, although a few asked if we wanted the "first or second Paddock stop" - we quickly learned the first was actually the Carousel stop, which was a touch further than the Paddock one.
Thanks for all the feedback, guys, and the wonderful guidance. I
do want to say while our
location was terrible, our entire stay was not "terrible" - well, not because of SSR -
most of the CMs were wonderful, for sure, even though they didn't relocate us. I figured it would be "crazy-busy" at WDW and tried to plan for it (other than the distance) - problem was more getting my family to trust me (they didn't) rather than thinking they "knew better" (they definitely didn't!

). While it was too cool for these old bones to be in the pool, the fireworks were lovely from the chairs around the SSR pool (DGS fell asleep shortly before midnight, so we didn't try to walk down to the water). We also managed to get to the last performance of the CP, and saw Illuminations that night from a near-perfect spot in France. I brightened up a few faces when I gave away several sets of fastpasses when it was clear my mom was just "done" for the day - it was neat to see people's faces brighten when they were looking at a sign that said "120 min wait" and hand them our fastpasses to use instead.
This was a trip of may little things going wrong, aggravated by the cold and finally leading up to quite a crescendo of an ending when on the last day we received a phone call that my DH's 33 YO DD has stage IV melanoma, spread to her entire lymph system, many of her bones and a tumor in her abdomen. (We first learned of the melanoma just before Christmas, but preliminary news was it was likely quite manageable.)