FOOD AND BEVERAGE TIPPED
Service Charge for Parties of Six (6) or more (effective January 1, 2008).
An eighteen percent (18%) service charge will be included on all guest checks of parties of six (6) or more.
1.[FONT="] [/FONT]The guests will be advised of the policy by the first Host/Hostess (i.e., DRC, Guest Services, Concierge, or Seating Host/Hostess) to accept the guest's reservations.
2.[FONT="] [/FONT]In addition to the above, the policy will be printed on the menus.
3.[FONT="] [/FONT]If a party of six (6) or more, regardless of reservation size, arrives and is seated at the same table and receives separate checks, the automatic service charge shall apply.
4.[FONT="] [/FONT]If a party of six (6) or more arrives and, for whatever reason, is split and seated at separate tables, with the same server regardless of the number of checks, the automatic service charge shall apply.
5.[FONT="] [/FONT]If the party of six (6)or more arrives and, for whatever reason, is split, seated at separate tables with different servers, receives separate checks, and these checks are paid for by separate individuals, the automatic service charge does not apply.
6.[FONT="] [/FONT]In situations where our guests refuse to comply with our policy, it will be the responsibility of the service person to locate a Manager prior to the guests leaving the restaurant so that Management can speak with the guests. If the service person fails to involve a Manager in the situation prior to the guests departing the restaurant, or receives discipline for poor service, the Company will not be responsible for the difference between what the guest left and eighteen percent (18%) of the guest's food and beverage total.
7.[FONT="] [/FONT]The eighteen percent (18%) service charge will be automatically added to the guest check and will be calculated on the food and beverage totals. The server will not be required to inform the guest that a service charge has been included, unless he/she is asked by the guest