Official Star Wars Weekends Thread Tips and Tricks 2015

[Tltorrez]

I tried to get 8pm on that day a while ago and was told it was booked! Ended up going with an earlier time. That call center has got to be a zoo today.

The CM I got was laughing about it. It's crazy now but the general public still doesn't know about it. Wait till that post goes live.

She said, she didn't mind because it's been slow for a few days after the Free Dining fiasco. And then we talked about the day BOG lunch went live. At least this one didn't crash the whole system. ;-)

 

[Music City Mama]

I feel very lucky to have gotten such a sweet, helpful, and knowledgeable CM. Shout out to Yakima! I thought I was going to have to describe the dining location, but as soon as I said "Star Wars", she said, "The Rebel?" LOL So, that's what we called it during our call. She had a hard time with my date (June 12th) at first, but she knew how to manipulate the system to work the time in increments and while I didn't get exactly what I wanted, I came pretty darn close! And she searched and searched and went above and beyond, IMO. She got outstanding survey feedback, of course.

Now let me ask you this... If I have a 7:00 for TSMM, how close will I be cutting it with a 7:15 Rebel Hangar ADR? I'm thinking about 5 minutes late. Do you think that will be a problem?

 

[Tltorrez]

I was able to get mine booked earlier in the day. I'm still sad though, the call got disconnected before the survey and my agent was so good I wanted to give feed back

Mine too. :-(

 

[jennab113]

Now I'm on the phone with someone who can't find it and has no idea what I'm talking about. I'm about to hang up on her and call back in.

 

[OZMom]

We're having Boba Fettucini Alfredo with Chicken Lightsabers (chicken fries). Put my son on the bus this morning with his SW tee shirt, SW jacket, SW shoes and SW sunglasses. Frankly I think he's more excited about Star Wars day than Xmas!! Probably also grape lightsabers (grape skewers) and thermal detonators (canteloupe balls).

(Oh, and tomorrow we're having "Hoth" dogs for Revenge of the Fifth!)

Stealing Hoth Dogs!!! That's fantastic. DS5 went all Star Wars attired to school today too. DS4 is in his vader t-shirt and R2D2 crocs, but smacked the dog with his lightsaber so he's been disarmed until we are attacked my Sith and I deem it necessary.

 

[Koh1977]

I am at school and no time to wade through the latest posts. Is Rebel Hangar only available by calling? Or is the link working?

 

[Tltorrez]

I called back and got it!!!! May 16th at 4:10. I was told there was nothing available on the 16th only the 17th from the first agent but this agent had 2 times available. Don't give up!!

Keep in mind that because of the refresh times when a hold is released, some of these CMs may actually not be seeing any availability. It may not be there one minute and then pop up suddenly.

Of course, some of them are clearly not looking, but that's a different issue.

 

[yulilin3]

https://twitter.com/WDWNT

 

[CJK]

I am at school and no time to wade through the latest posts. Is Rebel Hangar only available by calling? Or is the link working?

Phone only

 

[Flatt]

Now I'm on the phone with someone who can't find it and has no idea what I'm talking about. I'm about to hang up on her and call back in.

Ask for a supervisor or for someone else. My first call I had someone that wasn't too sure. Second call and Kim was an expert!

 

[Tltorrez]

FINALLY! My SIXTH call and was able to get 5/15 @410!!

Yay Guinea Pigs!

 

[HCinKC]

Still getting Donald online, for those of you that have asked.

On a related note, can't get the link from the DPB to open for the Fathers Day tee either

Still catching up, so maybe you got it...but is it this you need?

http://www.disneystore.com/disney-p...DTPM-CMR&att=PARKS_FathersDay_5.4_StarToursFP

 

[mykidsrqts]

Don't lose hope! I booked May 17 at 6:00 about 10 minutes ago.

Fantastic! We will be there about the same time (545)!

 

[AngiTN]

I feel very lucky to have gotten such a sweet, helpful, and knowledgeable CM. Shout out to Yakima! I thought I was going to have to describe the dining location, but as soon as I said "Star Wars", she said, "The Rebel?" LOL So, that's what we called it during our call. She had a hard time with my date (June 12th) at first, but she knew how to manipulate the system to work the time in increments and while I didn't get exactly what I wanted, I came pretty darn close! And she searched and searched and went above and beyond, IMO. She got outstanding survey feedback, of course.

Now let me ask you this... If I have a 7:00 for TSMM, how close will I be cutting it with a 7:15 Rebel Hangar ADR? I'm thinking about 5 minutes late. Do you think that will be a problem?

I bet it will be fine. Use that 5 min grace period on your TSMM FP too.

 

[Tltorrez]

Now I'm on the phone with someone who can't find it and has no idea what I'm talking about. I'm about to hang up on her and call back in.

I wouldn't waste time with that. Just call back.

 

[heidi8]

Supervisors are really awesome!

 

[spc67carr]

Thank you for offering @NebrMom . I did call back and got my 5 pm. It's pretty much keep calling back until you get the time you want lol. It's crazy. Hope you get your 4 pm

I just got 4:50 on the 29th but was hoping for closer to 4 pm. If I can get something earlier, maybe you can have mine when I cancel.

 

[mmafan]

Those of you when you call and get incorrect info or you know the agent is just not trying. That's what the survey is for. We all know it's available to book so if they tell you no than reflect that in the survey.

 

[Cluelyss]

Still catching up, so maybe you got it...but is it this you need?

http://www.disneystore.com/disney-p...DTPM-CMR&att=PARKS_FathersDay_5.4_StarToursFP

Yes! Thank you!!

 

[DisneyWishes14]

Whew. Got it. Seems word is spreading on how to book.
The issue is much like us not being sure what to call it they can look it up under different names.
The name that got it to pop up for the CM I worked with was Backlot Express Lounge. They can also look it up with Rebel Hangar. When she looked up Rebel Hangar no times show up. But using Backlot Express Lounge she got the time I wanted. She said both pull up the same page on the surface but obviously something is different about them behind the scenes.
We'll be there on Sunday 5/24 at 6:00

Thank you so much for this tip! I called in about 5/24 or 5/22 and was told it was booked. Called back immediately and asked for "Backlot Express Lounge" and I had my choice of 4 pm or 5:05 pm!