I called 407-939-8324 12:46 Eastern Time, was told that I would be helped within 9 minutes. Unlike the first time I called this time there was actually music playing while I was on hold. The hold was really only 5 minutes.

They are taking reservations now! Woot Woot!
When I called they just started so I have an 8:30 appointment for my boyfriend and myself for Saturday May 18th.
They ask that you check in 10 minutes early. The check-in is over by where Darth Maul is set up, by Rock n’ Roller Coaster.
If you are already in the system they will have your address and information, I have reservations at the Swan BUT I was in the system already for my ADRs and other things already.
She did ask for my credit card information at this time but we will pay when we actually do the D-Tech.
She explained that you will be required to have no face gear on and very little to no makeup for the experience, so those that dress in costume for SWW or like a lot of makeup be forewarned. (Good thing I am wearing my R2 dress that day and will not be wearing a lot of makeup!)
She warned me that you will not get the item at the event that it will be shipped to your home in 4 to 6 weeks. She also stated there would be a shipping fee, cost depending on your home location.
Good luck everyone… I hope this helped
