@PrincessV that. IS. INSANE.
And it's frustrating to me, because I wonder if they are even taking runner feedback seriously?? With posts from people saying that they've emailed rD and gotten canned responses, I'm not sure.
The husband of one of my BFFs is a Disney CM - his boss was "gifted" a Star Wars bib from a rD official who wanted feedback from this guy on the race. The guy normally runs 1:40ish half marathons and had never done a rD event - he was placed in a back corral. Needless to say, his experience was not pleasant, and apparently he did not mince words when it came to his thoughts on the race (he forwarded the email he sent to the rD official to my friend's husband). The email was, per my friend, "harsh" and talked a lot about safety issues. The guy said he'd never recommend a rD race to any of his runner friends.
It's interesting because, clearly, this guy was not corralled properly - which was miserable for him, but probably a blessing for others, because runDisney needs to know that that the experience is not always good for those that are in the later corrals.
While I'm glad they got feedback from SOMEONE, I hope they are taking runner feedback seriously as well...though, again, it's not encouraging with these canned responses people are getting.