JackosinDIS
DIS Veteran
- Joined
- Jun 15, 2023
- Messages
- 1,387
I was also at that party, and towards the end of the line to get a refund. To be fair, they were very good and just refunded an equivalent amount to my credit card even though I had purchased through a third party in the UK. As you say, it was park closing weather though!It is extremely rare Disney will refund due to weather that is not park shutting down level.
That said-
To those thinking of buying tickets from OTAs like Viator (meaning your charge is billed to them and not Disney)- a reminder from last year- maybe don’t. Refunds are a mess.
I believe I was at the only party last year that Disney automatically refunded everyone after a disaster of a night- only entertainment was fireworks, drenching rain and t-storms, I left at fireworks and hundreds and hundreds of people were lined up at the ticket booth/guest relations outside MK. A push notification went out around 11 that everyone would be refunded or given a 1 day park hopper valid for one year.
I got the park hopper as I bought via I think Viator- but it was useless to me as an AP holder. It took a long time at AK guest relations the next day but Disney issued me a gift card in place of the park hopper. It was a mess, I will only ever buy direct from Disney or a Disney TA (because they never done process direct with Disney).