So here is my drama for the day - I booked back in Sept with Dollar and did not have an Express ID at the time. No problem, the site says you can send them an email once you sign up and they will add it in for you.
So I booked a full size for $134 all in for 5 and 1/2 days which I thought was a pretty good rate. I sign up for a Dollar Express ID and once it's processed, I email it to them with my reservation. I receive an email back saying it's all good. Log on, check it and it looks fine. Fast forward to yesterday where I log in again on a whim just to check it (since I have been obsessively looking at car rentals rates for my Oct dates) and now the reservation says $211! I think not! I do nothing and it goes from $134 to $211?
I immediately send them an email and they apologize and fix it promptly (which I appreciated, I must admit. Good customer service on that end.). However, since I have worked with computer systems for so long, I can just imagine showing up down there and having the dreaded $211 price show up again because system X did not talk to system Y to fix my rate (and who knows why my rate mysteriously changed in the first place). Now I have to print out all this documentation and carry it with me just in case. Ug.
These prices need to come down ASAP. I just want to cancel this one and go with another company as I am not trusting them right now. I did see slight movement downward in the Costco rates this morning for
Budget but nothing that touches the $134 rate I got in Sept from Dollar.
A cautionary tale just to check your reservation before you go. I just wish these rates would come down already!