dogg2727
Mouseketeer
- Joined
- Jul 28, 2003
- Messages
- 279
Hello,
I wrote to IOA online about the recent problem I have had with the rollercoasters. I am not a skinny twig like many of you are, I am indeed overweight which makes me sad, but at the mean time that is out of my control. I wrote to them because I had a serious problem with the sizes and length's of the belts on the rollercoasters. If you are like me, then you will have noticed that when you go to the roller coaster and sit in the seat, you are either pushing for dear life to fit in it or you can't fit on it leaving you no choice, but to pass on the ride. They wrote back saying:
"Thank you for visiting Universal Orlando Online.
We appreciate you taking the time to share your experience with us. As our
guest, your comments are very important.
We sincerely regret that you have not enjoyed your visits to Islands of
Adventure. Please be assured that is not our intention to exclude or
inconvenience any of our guests. Although the attractions at our theme
parks have no weight requirements, many of the attractions utilize lap bars
and over-the-shoulder restraint systems which may be restrictive to guests
of larger stature. The design of the rollercoasters at our parks is very
different from rollercoasters in other theme parks such as the Rockin'
RollerCoaster at Disney. For the safety of our guests there are certain
restrictions for our attractions. Please be assured that your comments
regarding larger seats will be shared with proper management for their
review. We regret any inconvenience you may have experienced.
Once again, thank you for sharing your concerns. It is through comments
such as yours that we are able to monitor and, therefore, improve the
quality of our guests' experience.
Please keep watching us here at http://www.universalorlando.com, as we will
have many exciting and new developments in the next few months.
Best Regards,
Guest Services"
Now the last time I checked, I don't believe they said anything about a weight requirement to go on the ride. Now I live in Florida and go often, but what if you live far away from here. Do you really feel like coming all the way down here unaware of the fact that you might not be able to go on the coasters. I can fit in Rockin Rollercoasrer like I was 100 lbs., but on the IOA coasters, I end up bruised around the thighs due to the problem. The seats are so tight, my body is begging to get out. On another note, I find it upsetting that they only put the "big seats with the double seat belts" only on the third and sixth row. How unfair is that. The "fatter" people can't even go on the first row if they wanted to. This is a pretty serious issue. I always turn down the chance to go on the coasters because I rather not be embarassed and I rather not hurt so much getting off the coaster.
I wrote to IOA online about the recent problem I have had with the rollercoasters. I am not a skinny twig like many of you are, I am indeed overweight which makes me sad, but at the mean time that is out of my control. I wrote to them because I had a serious problem with the sizes and length's of the belts on the rollercoasters. If you are like me, then you will have noticed that when you go to the roller coaster and sit in the seat, you are either pushing for dear life to fit in it or you can't fit on it leaving you no choice, but to pass on the ride. They wrote back saying:
"Thank you for visiting Universal Orlando Online.
We appreciate you taking the time to share your experience with us. As our
guest, your comments are very important.
We sincerely regret that you have not enjoyed your visits to Islands of
Adventure. Please be assured that is not our intention to exclude or
inconvenience any of our guests. Although the attractions at our theme
parks have no weight requirements, many of the attractions utilize lap bars
and over-the-shoulder restraint systems which may be restrictive to guests
of larger stature. The design of the rollercoasters at our parks is very
different from rollercoasters in other theme parks such as the Rockin'
RollerCoaster at Disney. For the safety of our guests there are certain
restrictions for our attractions. Please be assured that your comments
regarding larger seats will be shared with proper management for their
review. We regret any inconvenience you may have experienced.
Once again, thank you for sharing your concerns. It is through comments
such as yours that we are able to monitor and, therefore, improve the
quality of our guests' experience.
Please keep watching us here at http://www.universalorlando.com, as we will
have many exciting and new developments in the next few months.
Best Regards,
Guest Services"
Now the last time I checked, I don't believe they said anything about a weight requirement to go on the ride. Now I live in Florida and go often, but what if you live far away from here. Do you really feel like coming all the way down here unaware of the fact that you might not be able to go on the coasters. I can fit in Rockin Rollercoasrer like I was 100 lbs., but on the IOA coasters, I end up bruised around the thighs due to the problem. The seats are so tight, my body is begging to get out. On another note, I find it upsetting that they only put the "big seats with the double seat belts" only on the third and sixth row. How unfair is that. The "fatter" people can't even go on the first row if they wanted to. This is a pretty serious issue. I always turn down the chance to go on the coasters because I rather not be embarassed and I rather not hurt so much getting off the coaster.
