rlduvall
DIS Veteran
- Joined
 - May 7, 2002
 
- Messages
 - 4,629
 
I'm at the point that I either have to drop this chase for my own sanity, or we need a bigger team looking into it. I'm an adult and can accept the answer to what is going on provided it falls under the reservation rules laid out that we agreed to, but I'm very upset that Disney is jerking us around giving us different answers, no answers and then we see missing days pop up for cash sales.
I have been following everyone's comments about the AKV value studio fiasco even though I haven't responded much. I, too, experienced the inability to book during the first 2 weeks of December as the inventory was not available when at least one room should have been. I have been beyond frustrated about the whole thing because I'm pretty sure we will never get a "truthful" response from Member Services. Regardless, I went ahead and sent off a pretty strongly worded email just right now because twinklebug is getting me, rightfully, stirred up.
I'm sure they won't read it thoroughly or will choose to ignore the facts I set out, but I will let you know what type of response I get.  It does taint my warm fuzzy feeling for DVC - especially in light of all the current changes.   I feel like the more Members bring it to their attention and keep complaining, the less they can "sweep" it under the rug.
			
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 I'm sorry, don't mean to cause anyone anxiety, it's my nature to make sure everyone is playing by the rules and to ensure systems keep flowing along as designed.
Can’t remember how many value studios offhand, but think 8 + 10? Regardless, only so many to go ‘round & those weeks seem to get more crowded with DVC members every year.  Odds of success drop even more with walking becoming more well known strategy.
		