while working the view station inside photosupply (where you view your photopass cards) the other day this lady comes up (english speaking lady i might add...) to an empty (meaning unstaffed) station.
im helping other guests but see her looking confused, trying to figure out how the thing works.... i tell her "im sorry we are all busy right now, we will have someone to help you in a minute"
she then stares at this screen, starts touching it, like trying to get it to a page so she can view her photos. i tell her again i will help her in one minute, but she keeps pressing these button with this determined look on her face getting frusterated because its not working. she then presses the screen harder....
being the mean spirited person i am i let her continue to press the screen for another 30 seconds or so, laughing sooo hard on the inside, and still helping my guests....
i then turn to her and say "
im sorry but that is not a touch screen. no matter how many times you touch it it will not be a touch screen. and we are not self serve, we are all currently busy helping guests right now and will be with you as soon as we can, until that time please wait by the door for the next available cast member...."
ok, i get it, it looks like a touch screen. but:
1.after you press it a few times and nothing happens you can kind of figure out that its not...
2.if there are 7 screens, and 4 of them have cast members with guests at them who appear to be showing pictures to people and a line forming at the door doesnt logic tell you that it is not self serve and we are not there just for the fun of it?
after i told her off she basically went up to her family and, instead of admitting how stupid she was told them "the wait is too long, lets go" (right as i finish up with people and there are 3 of us currently doing nothing)....
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A woman went up to the podium and requested a table for four. The greeter apologized, and said there were no reservations left. Of course, this was not good enough, she wanted to eat here! So, the greeter checked again, and looked at other seating times. But no, sorry, no tables left. At this, the woman demanded to see a manager. The manager comes out and asks what the problem would be. The woman wistfully says that the greeter was refusing to give her a table. And the manager looked at the screen and said,
"Well I'm sorry ma'm, there's no tables left. What are you yelling at my cast member for?"
The woman left, furious. The manager went to the back and laughed.
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the other day this lady walks up to me while i'm on greeter at the sun wheel, she points to tower and is like 'how do i make reservations at the hollywood tower hotel?' i explained to her it was a ride but she still said 'seriously, how do i get reservations there'
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woman-Excuse me sir.
me-Yes, how may I help you ma'am?
woman-Can you take us to the front of the line for buzz lightyear ride? My kids don't wanna wait in line
me-*in my mind im thinking, are you kidding me? just because your kids are too impatient and obviously spoiled (they we're holding tons of disney toys, and lightsabers) I should move you to the front?!?!?!* No ma'am, Im sorry, you must wait in line like everyone else.
woman-Are you sure there is nothing you can do?
me-Yes, Im sure *I walk away*
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today at tower of terror...the dad of a family of four storm out of the elevator and told me I have to warn people before they get on the ride, it was a bad ride...I was thinking....well, you see the elevator dropping from outside, you hear the people screaming, you pass by 2 warning signs in the queue, you watched the pre-show...and you want me to warn you? I just looked at him in disbelief
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"what size is a SINGLE bed??"
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Guest: How do you get to the main gate?
Me: You get on the tram at the front of the lot and it'll take you to the entrance plaza.
Guest: No, how do you get to the main gate?
Me: You park in here and ge-
Guest: No you aren't listening to me! Where is the main gate?!
Me: *points at the front of the park* That way!
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*At the load position of "it's a small world"*
Guest: *sighs and gives angry look*
Me: What's wrong, ma'am?
Guest: I HATE
Disneyland, Disney World is much faster with their lines, which makes them better.
*guest loads boat*
*I call the tie line and extention for WDW's "it's a small world"*
*guest's boat returns*
Me: "Ma'am, I checked for you, Disney World's "it's a small world" has a current wait time of 25 minutes, while our wait time here at our "it's a small world" is currently 5 minutes, making us the faster "it's a small world" as far as lines go, and in your eyes, makes us better
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is there meat in the veggie burger?
me: um no its a veggie burger
can i get a cheeseburger with no cheese? is that possible?
Me: one hamburger
no a cheeseburger with no chesse
you would be surprised at how many times i hear that when im on burger side
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Me: Hi welcome to the Boudin Bakery Tour!
Guest: Where is my free slice of bread?
Me: I'm sorry but we ran out of bread samples for the night!
Guest: WHAT?!?!? HOW COULD YOU POSSIBLY RUN OUT OF BREAD!?!? THIS IS A F**KIN BAKERY!!
Me: I'm sorry miss but we also have to bake the bread for the other Restaurants in this resort, not just the bread for this tour.
Guest: YOU MEAN I HAD TO SPEND ALL THIS MONEY TO BE HERE AND YOU WON'T GIVE ME A FREE SLICE OF BREAD!?!!
Me: You can still buy a loaf of our bread in the caf.
Guest: THAT'S IT!!! CITY HALL IS GOING TO HEAR ABOUT THIS AND YOU WON'T HAVE YOUR JOB AFTER TONITE!!
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Me: Good morning, how can I help you today?
Him: Yeah, I need to exchange the shirt my wife bought last night, it has a rip in the sleeve.
Me: Sure, no problem. Did you buy it in here?
**giftstop is a small store, I was trying to determine if we had the item in question**
Him: I wouldn't have come in here if I hadn't.
Me: Ok, (cuz I was working the night before...NOT) and do you have your receipt?
Him: Jesus Christ. Yes.
Me: (I take the shirt out and he throws his reciept at me, I see a big tear in the seam) Oh, wow, I'm sorry about that.
Him: It would have been nice if YOU had checked this last night.
Me: (again, did I work there the night before? NO!!!) Ok, no problem we have one right here....
Him: Are all Floridians as dumb as you?
Me: Sir, I am sorry if I have done something to annoy you, I was just trying to determine the best way to help you. (I'm actually from Seattle)
Him: Whatever. The state is retarded. (starts to leave)
Me: Ok, sir. You have a great day today!!!

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guest: so what are you selling?
me: i have popcorn and drinks
guest: (thinks for a bit) okay let me have a sprite and 3 churros
me: I'm sorry I dont have any churros
guest: oh, well let me have 3 churros then
me: im sorry i do not have churros, you can find churros over on main st though
guest: so you dont have any churros
me: no i dont
guest: well what do you have
me: I have popcorn and drinks
guest: (pointing to the popcorn on the cart) well those are churros, let me have 3 of them
me: im sorry those are not churros, thats popcorn
guest: oh *walks off*
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My friend works at TTC adn one day she was approached by a few teens. One asks her "Which train will take me to Disneyland?"
Friend: "You mean Magic Kingdom?"
Girl: "No, Disneyland"
Friend: "OH... DisneyLAND... Well you catch the red Monorail and it will change color to pink... THEN you know you're on your way to DisneyLAND. Make sure not to get off until it has changed colors though or it won't work!"
Girl: "Thanks! I will!"
Firend: "Have a Magical Day..."
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guest: looking at the board
me: hi! did you have any questions?"
guest: no no just looking
me: answers phone, splash has gone up 20 min.. walks to the board and puts up the 90 minute next to splash mountain
guest: so splash mountain is 90 minutes?
me: yes sir
guest: 90 minutes is how long?
me: stars blanky 90 minutes
guest: oh okay. so thats how many hours?
me: that would be one hour and thirty mins
guest: so thats 90 min?
me: yes sir
guest: ok..
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Well, heres a cast member idiot...
I was a stocker so i bring back ppl's stock.
Vendor1: hey, wheres my stock.
Me: umm, didnt you take it out already? went i drove the cart away, there was nothing there, but this one definatly isnt your stock. I remember bring back 3 boxes of Churros and not 6 boxes.
*Sees someone with 3 boxes of Churros*
Me: Are you sure this is your Churros
Vendor2: Yes, im for sure
Vendor1: that was definatly mine wasnt it..
Me: Yep
Lead: Vendor2, you are short $3,000.
Vendor2: how is that possible?
Lead: Are you sure you still have only 3 boxes of Churros?
Vendor2: come to think about it, i think i did have 6 boxes of Churros...
STUPID!!!!