snowangel72
Mouseketeer
- Joined
- May 31, 2007
- Messages
- 475
Well I hate to be negative because it's literally not a part of my DNA. However, I need to vent. Genie + is useless if you are trying to use it when the park is sold out, like this week during our Spring Break vacation. We got one ride, runaway railroad. They offered us Muppet Vision and Frozen sing-along. Poor newbies who probably booked those! Plus it wouldn't work on my Canadian phone even on Disney wifi but it worked on my husband's. I miss the fastpass system
so sad.
This is how HS went yesterday.
1. Rope drop and waited 1.5 hours for ROTR. Ride broke and we were evacuated from the second floor. We had to sit in the car and wait 15 minutes for the CM to arrive to unlock our belts (what if there were a fire?)
2. Waited one hour for TOT. Ride broke, didn't ride.
3. Waited 45 minutes for Rockin Roller Coaster. Ride "closed due to technical difficulties"
I can understand one ride breaking but three?! I went to Guest Services and got an "I'm sorry" and a LL pass for Rockin Rollercoaster. She did NOT care in fact a bit rude to me.
We rode runaway railroad because that was the one and only LL I could get. All the others showed unavailable and I checked at every 2 hour mark. When we left at 5:30pm I noticed runaway railroad was down.
So yeah, this was our worst Disney experience in 15 years. The magic is gone. I am so glad my kids got to experience Disney in the old days. We always had amazing times.
Now GE was absolutely amazing and we loved it, and it was the main purpose of the trip so we were happy but the ride failures and Genie + money grab are unacceptable IMO.

This is how HS went yesterday.
1. Rope drop and waited 1.5 hours for ROTR. Ride broke and we were evacuated from the second floor. We had to sit in the car and wait 15 minutes for the CM to arrive to unlock our belts (what if there were a fire?)
2. Waited one hour for TOT. Ride broke, didn't ride.
3. Waited 45 minutes for Rockin Roller Coaster. Ride "closed due to technical difficulties"
I can understand one ride breaking but three?! I went to Guest Services and got an "I'm sorry" and a LL pass for Rockin Rollercoaster. She did NOT care in fact a bit rude to me.
We rode runaway railroad because that was the one and only LL I could get. All the others showed unavailable and I checked at every 2 hour mark. When we left at 5:30pm I noticed runaway railroad was down.
So yeah, this was our worst Disney experience in 15 years. The magic is gone. I am so glad my kids got to experience Disney in the old days. We always had amazing times.
Now GE was absolutely amazing and we loved it, and it was the main purpose of the trip so we were happy but the ride failures and Genie + money grab are unacceptable IMO.