Not So HAPPY LIMO!!!!!!

[videoman]

Now before you start bashing me ...let me tell you that I have used Happy Limo in the past for the same exact intinery!!!!!

Just got off the 10-2 crusie and booked HAPPY LIMO for my transportation. We were to be picked up at MCO and go to Best Western in Cocco Beach. Once I arrived I called for the driver and it took him 20 minutes to "pull around". When he finally showed up he was in this filthy(sp) light brown Cadillac. It was so bad that yo could not see out the front window!!! And the interior was loaded with garbage. But I figured I was on vacation and it was just a short ride to the hotel. It took over an hour and and half!!!!!! (It's normally 40 minutes)
We had arranged to be pick up at 8:30 am for our return trip home. We departed the ship and were waiting outside at 8:35am. I searched the area looking for the HAPPY LIMO driver and at the same time placed a call to their office. I was told that the driver was 5 minutes away!! I called agaian 10 minutes later and was told the driver was 10 minutes away now!!! In the meantime there was other HAPPY LIMO driver there waiting for another party. FInally I called again and was told that the driver "Would get there when he gets there!!!!!!"
He finally showed up at 9:25am. 55 minutes late. He had an attidute(sp) with me since he knew I was calling on his status. All the way to the airport he was on the phone talking Spanish. I prepaid the return trip and he was standing around waiting for a tip!!!!
Like I said, I have used them in the past and will make sure I NEVER use them in the future!!!!!!!

 

[kelljacques@aol.com]

we have happy limo booked for our 10/17 cruise!! We have never used them before.. What a way to start and end your vacation!!!

We had this happen to us at home once but the limo never came.... We were stuck taking a cab home from Logan airport for the nice fee of $100.00...

 

[CurtS]

Thank you for the heads up. We had originally booked with Happy Limo but cancelled them, and booked with Southern Elegance, after reading some of the postings here. It's unfortunate--when I first started reading these boards, Happy Limo was highly recommended, but over the past nine months, I've seen more and more complaints. It sounds like they have some major problems to deal with.

 

[StuartMI]

I always use Tiffany Towncar.

 

[ldb1030]

we used Happy Limo for our 9/11 cruise. picked us up at our airport hotel, took us to the port, the picked us up after the cruise and took us to Pop Century!
Large van for 7 of us. Very clean. While the driver was not overly talkative, he was always on time. And when he picked us up from the port, we were all very thirsty and so he stopped at a store for us to get pop/water!
Would use them again! Oh, our driver was Fernando, just remembered his name!!

 

[alicecr]

As I have posted before we were left stranded on 9/11 and had to hire a cab to get from port to airport. Happy limo never apologized, nothing. Since they insist that you pre pay we waited 3 weeks for a credit. It took 4 phone calls to get them to issue credit. Amex was the card I had used and they posted the credit immediately once it was issued. Never again.

 

[Billinaz]

It was always more cost effective for me to rent a car from Budget rather than a limo. (5 of us)

Looks like Im glad I did!

 

[ppiew]

We have used Tiffany Towncars many times and have always been very satisfied with their professionalism.

 

[bratray]

hi

i have used southern elegance several times and will use them again for my upcoming cruise

never had any problems and george the driver was polite and extremely helpful

sorry you had such a poor experience with happy limo

 

[videoman]

sorry if I offended anyone who has had a pleasant experience with HAPPY LIMO...like I said I have used them in the past. This time was a little strange since it happened to me both ways

 

[mostyn17]

videoman....we had some what of the same experience with Happy Limo. Late at every pickup and not a real clean limo. The drivers were friendly, but they always lied saying...Ohhh I was here the whole time! Nice try!! Needless to say...We never used them anymore.... We now use Quicksliver-Tours. They are extremely professional! We were down there during Frances....and will all the changes...they were great! NO problems, and very clean cars! We got a 10 passanger van...since there was 5 adults and so much luggage! lol

We had PLENTY of room!

Actually the prices we paid was quite good as well! I will never use another company!

Travis

p.s....if you want the web address....PM me

 

[Debbie H]

This sounds like a company that we used years ago, Florida Towncar. They started out great and ended up -------- who knows, maybe Happy Limo????

 

[kellimomo3]

We have transportation from the port back to MCO booked through Fl Tours. Has anyone had anything like what the poster had happen happen to them with Fl Tours??

Kelli

 

[GlenelgMom]

We've also used Happy Limo in the past with no problems, until our trip in late August. Our driver was 40 minutes late, had to keep calling the office, was told "he's 5 minutes away", "he's pulling around", etc. I thought it was a fluke 'til I started reading more posts on the boards about their service going downhill.
The driver was apologetic but his story didn't match what HL was telling us on the phone. We'll use another company next time.

Sorry to heap more on the negative pile, but it looks as if a pattern is developing here.

 

[Barb L.]

Thanks for the great info. We have Happy Limo booked for Dec 2 & I will be calling them today to cancel. I was going back & forth trying to decide between HL & Tiffany....guess I made the wrong choice. Thanks

 

[snowiit]

I just got back Oct 3rd from a WDW trip. I called Happy Limo because I thought that they were going to be cheaper than TTC. WELL.... because we were going to be dropped off at OKW and picked up at BWVs they said we had to be charged two one way fees. And their web page now says you pay tolls? Tiffany ended up being the better deal in that situation. BUT we ended up leaving a day early before "Jeanne" visited WDW and Tiffany was overbooked the day we left so I booked Murray Hill. They were cheaper than both and I would definately use them again!

Nancy

 

[videoman]

glad to hear that i was not the only one burned by this company

 

[inkkognito]

Wow! I'm sorry to see all the bad experiences! We just used them this past weekend (WDW area, not a cruise) and had great service.
Barb

 

[tink182]

We always use Tiffany Town Car and have been very pleased with their service!!!

 

[invaderzim]

A few weeks back I posted a separate trip report on Southern Elegance Limo. My TA had advised against Happy Limo because she said they had left many of her clients stranded -- including causing someone to miss their flight!

I book SE on a whim because of one report I read on here. But what sold me was their treatment when I called and emailed them. I always had a response within the hour and when on the phone, they were incredibly polite and informative -- and very up front about their prices. They make you pay up front, but I really had no problem with that.

Now here's another feather in their cap: we were supposed to fly out of Phila. at 10 a.m. and arrive in Orlando at 12:30. We had a 3 hour delay in Phila due to mechanical problems. I only called SE once -- and the woman was very reassuring and said not to worry, that they had our flight info and would track our flight. Lo and behold, when we stepped off the plane at 3:30, there was George at the bottom of the escalator with a sign with our names! What a wonderful site.

We had booked a towncar to Universal, a limo to the port and a towncar back to MCO. However, due to Frances, we came back in at Port Everglades. I contacted SE and they immediately refunded my money for the third part of my trip right back to my credit card!

I would use them again in a heartbeat.

Cathy