Northwest is at it...again, check your flight

[JoeCathyAngelina]

Northwest dropped my April flight and booked me on a Delta flight.
Lucky for me it's the same times and non-stop flight I originally booked.
Unlike the original Northwest flight I now have reserved seats on Delta.
If you booked with Northwest or Delta Check your flights.
Good Luck All,
Joe

 

[snels]

Thanks for the heads up.
Northwest dropped our Oct. flight out of Orlando to Minneapolis.

 

[orourkco]

Well, that is good news. I had originally purchased my flight in February through Delta.
I constantly chekc our seats (as we are flying with three children).
Two months ago, they switched us to a Northwest flight- no big deal same times/ no layovers... but the plane was different. I called and had to pick my seats again.
Well, I checked my flights last week and not only was the departing flight five hours after my original flight- I was scheduled to have a 3 hour layover in Detroit! Same thing coming home!
I DONT DO LAYOVERS WITH KIDS!!!
I called Delta and they switched my flights AGAIN to a flight with the same departure/arrival as my first flight.
When I asked why I wasn't switched to this flight- she said she didn't know.

Then I asked, can this happen again? She said that all flights are being confirmed two weeks before departure- and that I could be switched again... this frustrates me because we are using DME and I have a limo taking us to the airport... Agggh!

 

[pilferk]

Well, that is good news. I had originally purchased my flight in February through Delta.
I constantly chekc our seats (as we are flying with three children).
Two months ago, they switched us to a Northwest flight- no big deal same times/ no layovers... but the plane was different. I called and had to pick my seats again.
Well, I checked my flights last week and not only was the departing flight five hours after my original flight- I was scheduled to have a 3 hour layover in Detroit! Same thing coming home!
I DONT DO LAYOVERS WITH KIDS!!!
I called Delta and they switched my flights AGAIN to a flight with the same departure/arrival as my first flight.
When I asked why I wasn't switched to this flight- she said she didn't know.

Then I asked, can this happen again? She said that all flights are being confirmed two weeks before departure- and that I could be switched again... this frustrates me because we are using DME and I have a limo taking us to the airport... Agggh!

BDL to MCO, I presume? The 6:50 AM out of BDL?

We had the same issue. Check this thread for more info:
http://www.disboards.com/showthread.php?t=2208537

As to why: Apparently the NWA auto-rebooking software is not working quite right. It doesn't "see" Delta flights, so tries to rebook you using ONLY NWA as a carrier...thus the Detroit debacle.

When we first booked, it was a Delta flight. Then it was an NWA flight. Then it was a Delta flight again. From Delta to NWA, apparently there wasn't a problem. But the other way round? Doesn't work quite as they wanted it too. And our first interaction with Delta CS was abysmal.....

 

[orourkco]

BDL to MCO- how did you know... are you taking that flight?

 

[francie57]

We are out of BDL and had the same thing. Our original flights were both Delta non-stops (6:50 to MCO and 5:30 to BDL). Our flights were then changed to NWA flights at the same time (have read that they are consolidating flights). Apparently the return non-stop at 5:30 went back to Delta but we were all switched to another NWA flight through Detroit. I called right away and was switched to the Delta 5:30 non-stop. I just keep checking the Delta website each day to make sure that my flights are still the ones I want. In all our years of traveling Delta we have never had this kind of trouble. Thankfully we are now on the flights we wanted and have all our seats reserved - hope no more changes are made.

 

[pilferk]

BDL to MCO- how did you know... are you taking that flight?

Yup, sure am. And I've been part of a couple of conversations on these boards about just those exact flights.

We'll be on the 6:50, non-stop, on Sept 16th and then the 5:30 PM non-stop back on Sept 25th.

 

[pilferk]

Just an update (as I've updated the other couple threads where Delta's BDL to MCO flights are discussed):

It looks like Delta might be moving the 6:50 AM flight to an 8:30 AM flight. I can't confirm, since Delta's site seems to be unable (or unwilling) to pull up itineraries at the moment. But my skymiles account, while still showing a departure of 6:50, is now showing an arrival of 11:17.

I've seen another poster confirm they've been "bumped" on a Saturday flight, but our flight is a Wednesday flight, and looks to be similar.