No mug with free dining?

tenortoga

Earning My Ears
Joined
Jul 31, 2013
Messages
24
I am going in November with free dining. Have the 1 TS 1CS and 1snack plan. Looking on Disney it appears that the mug is included as part of this plan. HOwever, with the free dining it looks like the mug is not included. IS this accurate?
 
I am going in November with free dining. Have the 1 TS 1CS and 1snack plan. Looking on Disney it appears that the mug is included as part of this plan. HOwever, with the free dining it looks like the mug is not included. IS this accurate?

I can't seem to find a difference on the website between free or paid for dining on the website. If you have links, please post.
 
The mugs are included with every dining plan, free or paid.
 

Ok here is where the confusion came from. I got the free dining with a pin code. ON the broucure I recievied in the mail that had teh code the mug was not listed as being included with the PIN. When I booked with the CM on the phone she stated that the mug was not included. So I thought that maybe you did not get the mug if you had free dining or possibly because of the pin. HOwever, I just called and spoke with a CM and he confirmed that my reservation does show the mug included. Sorry for the confusion.
 
The CM was incorrect. The mugs are included with all three dining plans, whether you pay for them or get them free as part of a resort promotion.
 
I called and spoke with another CM. he pulled my reason and confirmed that theirs are listed on the reservation.
 













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