I, too, was disappointed to not have a gift basket in our room. I had specifically e-mailed DU a week or so before the cruise to ask if there would be one, since it was my parents first cruise and I thought it would be a treat for them. I was going to order something from Shirley if they didn't think they would have a gift basket from Dreams. I was told it looked "likely". I then asked to be notified if it changed to "unlikely" so I could order them something myself. No notice, and no gift basket. They also somehow didn't check our dinner seating, and although all our reservations said "SECOND" seating, our Key to the World cards said FIRST! It doesn't make any sense since we requested 2nd seating, and there was a BIG waiting list for first seating. We were able to get it changed, thank goodness.
It sounds like we were on the same beach in St. Maarten, as well! We did a private tour of the island in the morning with a local woman we heard about on the internet--she was GREAT! My parents went back to the ship for a nap, and we went out to the beach. My husband rented a jet ski, as well. The vendors were VERY annoying.
Did you get your upgrade?