NH people I need your help

[MM27]

Comcast or Metrocast??
I can sign up with either in the town I bought my house in. Is one better than the other? I currently have Comcast in NJ, but I know a lot of people don't like Comcast. I'm looking for cable and internet only.
Thanks

 

[phorsenuf]

Comcast or Metrocast??
I can sign up with either in the town I bought my house in. Is one better than the other? I currently have Comcast in NJ, but I know a lot of people don't like Comcast. I'm looking for cable and internet only.
Thanks

I had Comcast for years (lived in Concord). I never had any issues and whenever I would call CS they were always friendly and helpful.

Metrocast has a lot of outages compared to Comcast. What part of NH?

 

[MM27]

Barrington

 

[merrily]

I have comcast, my friend has metrocast. They seem pretty comparable. I didn't realize Barrington could choose. That's nice. I would go with who gives you the best deal. You probably have a lot more negotiating room since, unlike most places around here, you have more than one option.

 

[PatsMom]

I had Metrocast when I was living with my mother in Rochester and was pretty happy with it. She has been pretty happy with their service. I did have one billing issue but they resolved it pretty quickly.

I haven't had Comcast so I am not sure how they are.

Welcome to NH!

 

[bicker]

Metrocast had a pretty bad reputation five or six years ago, but they've improved over time. They're now one of the few good, small service providers, pretty-much on-par with Comcast and other big guys. I have read some "glowing" reviews, including such accolades as "generally acceptable" (which is a rave from most folks reviewing service providers). There are also reviews saying that their service is occasionally inconsistent.

I've read a few recent reviews from customers saying if that they could switch to Comcast they would (evidently in some areas Metrocast is available but Comcast is not), though. I suspect that folks understand that Metrocast is a smaller provider, and let them get away with things like occasional pixelization and poor HSI throughput, stuff that they'd be much more critical about with a larger company. Folks in the know realize that they could probably get the same level of service from Comcast more reliably perhaps paying a little more, and so it comes down to a value judgment about whether that marginal amount of additional reliability is worth it.

If this hasn't help you decide between your two options, I think you've understood the situation correctly. FWIR, they're pretty even choices.

 

[MM27]

Thanks everyone. I researched a bit more. Apparently I could get Comcast for cable, but high speed internet is not available in the area yet. In NJ I have the triple play, but I'm not going to get a phone. I am planning to just use my cell service.