News Round Up 2018

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Regarding the Character meal at Artist Point, any clue what " opportunity for an Evil Queen encounter" means? Maybe you will meet her? That confuses me. Also the menu is not what was first published. I swore the was a steak option because that is definitely what I was planning on getting. We won't be there for the opening (we leave Dec 4) so i'm going to have to wait for reviews.
 
Regarding the Character meal at Artist Point, any clue what " opportunity for an Evil Queen encounter" means? Maybe you will meet her? That confuses me. Also the menu is not what was first published. I swore the was a steak option because that is definitely what I was planning on getting. We won't be there for the opening (we leave Dec 4) so i'm going to have to wait for reviews.
You will meet her, Snow White, Dopey, and Grumpy.
 
I wrote to Disney yesterday indicating my displeasure in them replacing the PhotoPass Photographers with automatic systems. I just received the following response:

Thank you for contacting Disney Photo Imaging.

We appreciate the time that you have taken to contact us regarding our new approach to capturing your magical vacation memories.

Given Guest interest in capturing specific moments during character greetings, we will be enhancing our approach to capturing the picture-perfect memory. This approach will be similar to what you currently experience with our attraction photos.

Disney PhotoPass Cast Members will continue to support other Disney PhotoPass locations using their creativity in capturing personalized photos for Guests such as yourself.

Please know that our goal is to continually review and enhance our services to provide new functionality and experiences so that your visits to our parks is always positive.

If you have any further questions regarding this enhancement, please do not hesitate to contact us.

Once again, thank you for using Disney Photo Imaging.

Sincerely,

Barbara Ann
Guest Support Team
Disney Photo Imaging
Phone: 407-560-430
0

Basically they're saying 'Too bad, so sad. This change is taking place whether you like it or not.'

I read 'Given Guest interest in capturing specific moments during character greetings' to be that guests will now be responsible for capturing their own special moments rather than the PhotoPass photographers. Disappointing for sure as I want to be watching my child's enjoyment personally rather than from behind my device! That was one of the best parts for me what that I was free to fully enjoy my child's interactions with the characters rather than trying to capture the perfect moment myself. I'm hoping the character handlers will continue to take pictures with our devices to capture group photos since the Photographers will no longer be there.


I would reply and ask for specifics on how this change is supposed to "enhance" the experience.
 

Regarding the Character meal at Artist Point, any clue what " opportunity for an Evil Queen encounter" means? Maybe you will meet her? That confuses me. Also the menu is not what was first published. I swore the was a steak option because that is definitely what I was planning on getting. We won't be there for the opening (we leave Dec 4) so i'm going to have to wait for reviews.

You will meet her, Snow White, Dopey, and Grumpy.

The way it is worded, with the term "encounter" makes me wonder if her meeting is not that she comes around to the tables but more a set location, like the Beast at BOG while the other characters come around to the tables

but guess we shall see!
 
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Regarding the Character meal at Artist Point, any clue what " opportunity for an Evil Queen encounter" means? Maybe you will meet her? That confuses me. Also the menu is not what was first published. I swore the was a steak option because that is definitely what I was planning on getting. We won't be there for the opening (we leave Dec 4) so i'm going to have to wait for reviews.

You will meet her, Snow White, Dopey, and Grumpy.

The way it is worded, with the term "encounter" makes me wonder if her meeting is not that she comes around to the tables but more a set location, like the Beast at BOG while the other characters come around to the tables

but guess we shall see!

My guess is that it's optional because kids of a certain age would be traumatized if a villain of her stature approached the table during the meal.
 
I wrote to Disney yesterday indicating my displeasure in them replacing the PhotoPass Photographers with automatic systems. I just received the following response:

Thank you for contacting Disney Photo Imaging.

We appreciate the time that you have taken to contact us regarding our new approach to capturing your magical vacation memories.

Given Guest interest in capturing specific moments during character greetings, we will be enhancing our approach to capturing the picture-perfect memory. This approach will be similar to what you currently experience with our attraction photos.

Disney PhotoPass Cast Members will continue to support other Disney PhotoPass locations using their creativity in capturing personalized photos for Guests such as yourself.

Please know that our goal is to continually review and enhance our services to provide new functionality and experiences so that your visits to our parks is always positive.

If you have any further questions regarding this enhancement, please do not hesitate to contact us.

Once again, thank you for using Disney Photo Imaging.

Sincerely,

Barbara Ann
Guest Support Team
Disney Photo Imaging
Phone: 407-560-430
0

Basically they're saying 'Too bad, so sad. This change is taking place whether you like it or not.'

I read 'Given Guest interest in capturing specific moments during character greetings' to be that guests will now be responsible for capturing their own special moments rather than the PhotoPass photographers. Disappointing for sure as I want to be watching my child's enjoyment personally rather than from behind my device! That was one of the best parts for me what that I was free to fully enjoy my child's interactions with the characters rather than trying to capture the perfect moment myself. I'm hoping the character handlers will continue to take pictures with our devices to capture group photos since the Photographers will no longer be there.
That is an unfortunate response that you received. I wonder when they state that people want specific photo opportunities if that means too many people were asking for specific poses etc with the characters.
 
Regarding the Character meal at Artist Point, any clue what " opportunity for an Evil Queen encounter" means? Maybe you will meet her? That confuses me. Also the menu is not what was first published. I swore the was a steak option because that is definitely what I was planning on getting. We won't be there for the opening (we leave Dec 4) so i'm going to have to wait for reviews.

The way it is worded, with the term "encounter" makes me wonder if her meeting is not that she comes around to the tables but more a set location, like the Beast at BOG while the other characters come around to the tables

but guess we shall see!

My guess is that it's optional because kids of a certain age would be traumatized if a villain of her stature approached the table during the meal.

The DIS will be there the first night of Storybook Dining, so we'll have a review for you guys!
 
I sent an email about the photopass... my first time complaining to WDW although it has been building up with all of the recent price increases and experience decreases. I got the same canned response as others. It really ticked me off because I put a lot of time and thought into every word I wrote to try to make the amount of disappointment come across well. I replied back to the canned response more angered and not as kind. I’m not giving up that easily. It seems a lot of people are making a stink on this one... hopefully the bean counters change their tune. I will most definitely never pay for memory maker again if a machine is taking my pictures.
 
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