New Ticketing System

[RoyalCanadian]

I don't like that I have to find each person's individual pass in my party

You have to find the pass for each individual at the entry to the park. Our trip last week was easy -- DD had Goofy; DW had Minnie; I had Mickey. Even 5-year old DD knew which pass belonged to which person.

 

[infoseeker]

Does each ticket now have the owners name on it like an AP? If not, how does showing an ID prove that the ticket is yours?

 

[Carrieanne]

I was just wondering if you had to pay extra for the fp?

 

[SnackyStacky]

Does each ticket now have the owners name on it like an AP? If not, how does showing an ID prove that the ticket is yours?

Yes, it does.

I was just wondering if you had to pay extra for the fp?

Fastpass has always been, and continues to be free. No extra charge.

 

[NotUrsula]

Just FYI, I'm not upset, and I'm not denying that Disney has every right to set up the contractual parameters for usage any way that they like. I'm a shareholder; stopping the resellers means more money in my pocket.

The reason that I posted the actual statute is to refute the post that, in response to "The vast majority shared within their circle of family and friends, if they shared at all." stated that such sharing was: "...a practice which is and was technically illegal under Florida State law and the guidelines under which the pass was sold."

That posting gives the impression that sharing theme-park passes violates Florida Law. The fact is that *giving* away a theme-park pass, whether partially-used or not, does NOT violate the law. There is no such thing as "Disney law." Disney is not a government body, they do not make laws, and no one can arrest or cite you for failing to honor the terms of your ticket purchase contract. Disney can refuse to allow you to use the ticket for entry, but that is the worst they can do to you if you show up with such a ticket, or even stand in front of the gate CM and say, "Susie, I don't want this old ticket anymore. Here, you can use it today."

The language on the verso of tickets is boilerplate, designed to allow for the strictest possible interpretation of the contractual limits on usage. Should WDW choose at times to interpret those limits in less restrictive ways, they do not lose the right to enforce the stricter limits, and to do so without add'l notice. ParkHoppers did not store ownership identification, and that meant that in reality they were valid for the admission of the bearer on a given calendar day, even though the language on the verso stated that it was, "Nontransferable; must be used by the same person on any and all days." Disney could not have enforced the no-transfer clause on those tickets had they wanted to; they had no proof of the identity of the original user of a given ticket. Now they will have that proof, but whether they will actually and consistently choose to use it to enforce the strictest possible interpretation of the no-transfer clause remains to be seen.

 

[maroney495]

I see there are at least a few others who feel like I do on this subject. My immediate family are AP holders, but we have others join us on different trips, mom, sister, family friend, (a different one each time). I have purchased hopper passes in the past and used them for whoever was going with us that trip, then use unused days the next. Flame me if you must, but I purchased these tickets so who I choose to use them(at no cost to them) I personally do not call transfering. I still have the ticket and still control who uses it. I will no longer be able to do this for them. That will make taking anyone extra on our trips more expensive and we will probably just stop inviting them join us for the few days. Disney's the loser here, no admission, no food, no souveneirs purchased from or for that guest. Just my opinion and I'm sure no one cares about one opinion or lose of one guest.

 

[SnackyStacky]

Just FYI, I'm not upset, and I'm not denying that Disney has every right to set up the contractual parameters for usage any way that they like. I'm a shareholder; stopping the resellers means more money in my pocket.

The reason that I posted the actual statute is to refute the post that, in response to "The vast majority shared within their circle of family and friends, if they shared at all." stated that such sharing was: "...a practice which is and was technically illegal under Florida State law and the guidelines under which the pass was sold."

That posting gives the impression that sharing theme-park passes violates Florida Law. The fact is that *giving* away a theme-park pass, whether partially-used or not, does NOT violate the law. There is no such thing as "Disney law." Disney is not a government body, they do not make laws, and no one can arrest or cite you for failing to honor the terms of your ticket purchase contract. Disney can refuse to allow you to use the ticket for entry, but that is the worst they can do to you if you show up with such a ticket, or even stand in front of the gate CM and say, "Susie, I don't want this old ticket anymore. Here, you can use it today."

The language on the verso of tickets is boilerplate, designed to allow for the strictest possible interpretation of the contractual limits on usage. Should WDW choose at times to interpret those limits in less restrictive ways, they do not lose the right to enforce the stricter limits, and to do so without add'l notice. ParkHoppers did not store ownership identification, and that meant that in reality they were valid for the admission of the bearer on a given calendar day, even though the language on the verso stated that it was, "Nontransferable; must be used by the same person on any and all days." Disney could not have enforced the no-transfer clause on those tickets had they wanted to; they had no proof of the identity of the original user of a given ticket. Now they will have that proof, but whether they will actually and consistently choose to use it to enforce the strictest possible interpretation of the no-transfer clause remains to be seen.

If that was directed to me, I'd just like to make mention that I never said that there was Disney law. I said that it was a contract you entered into WITH Disney.

Law, contract or otherwise - my point remains that I don't understand the incredible hoopla about this.

Pro Guest:

1.) Guest purchases only what they need.
2.) Families are no longer out thousands of dollars by having bought bogus tickets in the area surrounding Disney property.
3.) Guest loses ticket - guest can go to Guest Relations and have a new pass issued


Con Guest:

1.) No more sharing within families

I can only see 1 mark AGAINST the guest, and 3 marks in favor of the guest.

 

[eeyore0062]

Tips for using the new Biometrics system:
1) use the same hand always.
2) stick only 2 fingers of your hand in at a time-- the forefinger and the middle finger
3) make sure that the webbing between your 2 fingers touches the knob inside
4) squeeze your fingers together tightly.
5) if you have to use your ID to get in, go directly to Guest Relations and they can scan your ticket so you can use the FP system.


No one likes change, but unfortunately WDW is not immune. You will get used to using the biometrics system (we have with AP's, etc) and soon the lines will flow smoothly and you won't even think about the time you didn't have to do it.

 

[eeyore0062]

If that was directed to me, I'd just like to make mention that I never said that there was Disney law. I said that it was a contract you entered into WITH Disney.

Law, contract or otherwise - my point remains that I don't understand the incredible hoopla about this.

Pro Guest:

1.) Guest purchases only what they need.
2.) Families are no longer out thousands of dollars by having bought bogus tickets in the area surrounding Disney property.
3.) Guest loses ticket - guest can go to Guest Relations and have a new pass issued


Con Guest:

1.) No more sharing within families

I can only see 1 mark AGAINST the guest, and 3 marks in favor of the guest.

So True, Dan! I don't get all of the complaining, either! Disney is finally giving guests exactly what they want... one day hoppers, the chance to choose any combination they want on the ticket. The only restriction is one put there to actually help the guest, not hurt them... and that is to keep the bogus ticket sellers who are out there making money by selling used tickets to guests and the guests get to the gates, and find that the tickets are no good. This is a HUGE problem in Central Florida, and I am glad that someone is starting to do something about it! Nothing sadder than the family who paid over $1000 for tickets and have nothing to show for it, but an empty wallet and no tickets. And no theme park has to reimburse them in any way. No, you can't share tickets any longer--- thank the unscrupulous folks who sell bad tickets to unsuspecting tourists for that!

 

[disneyag]

Frankly, I LOVE the new ticket options. My family of 4 is going to save almost $300 in May for our 7 day passes. We almost never used our "pluses", so, for us, it's great to not be charged for them.

As far as transferring tickets goes--that's Disney's rule and they are allowed to do that. We have the choice, as consumers, to not do business with Disney if we don't like their rules. If I purchase a year-long gym membership, presumably that means I can attend the gym 365 days in one year. So, what if I "transferred" 120 of those days to my dad, my mom, my best friend, etc? Everyone could see that that's not right. Isn't transferring passes kinda the same thing?

 

[KAC2005]

my brother had problems with the scanners last year. I think it worked once and that was the day that it didn't work for me!! Thanks for the advice!!

KAC

 

[NotUrsula]

No, Dan, not you. What *you* said was completely logical and not hyperbole at all. It just really bothers me when someone claims that a private organization's rule has the force of an actual law, especially one that carries criminal penalties.

You're right, it's one con. Unfortunately, it's a con that is a huge one for many people, nearly doubling the cost of being able to give a friend or family member the gift of a day or two at WDW. We like being able to give those days away, but when it becomes prohibitively expensive, we can't be as generous as we would like, and that is very disappointing. Lots of times, the folks we bring could not ever go if we didn't pick up the cost for them.

 

[RoyalCanadian]

Does each ticket now have the owners name on it like an AP? If not, how does showing an ID prove that the ticket is yours?

Kind of contrary to what SnackyStacky suggests -- it depends. We bought our 10 day MYW tickets through Maple Leaf Tickets. They were waiting for us when we checked into SSR on Jan. 4. Three "paper" tickets -- same Disney ticket media I was accustomed to from my last trip in '97. No identifying names on the backs of the tickets -- save for a space to sign my name. I signed my name; DW signed her name on her pass and we printed DD's name on her child's pass. That was the signature against which identification would be compared. There were tables set up at the entry to MK with pens available and a CM asking guests to sign their passes -- regardless of whether it was AP, MYW, PH or PHP.

While shopping at the Walden Galleria in Buffalo, NY prior to our flight to MCO I went into TDS and saw they were selling the MYW passes -- plastic cards, but no indication of how they would be marked with the guest's name.

DW's pass became demagnetized and we went to Guest Relations at MK to get a new ticket. She was issued with the same sort of Disney "paper" ticket media -- no identifying name on the ticket, but she was given a pen to sign her ticket. When she had problems with her original ticket at DS, she was asked for identification -- the signature on her ID was compared with that on the ticket and she was admitted on the basis of that match.

 

[mo2361]

My family and I just got back from Disney. My niece was with us as well. She had a hopper pass and I am a AP holder. We mixed up our tickets on more then one occasion (both minnie) and we did not have any trouble at all getting in to any of the parks. Just my imput.

 

[eeyore0062]

Wow, this is amazing... already trying to circumvent the system!

 

[ToyStory Fan]

I'm surprised to hear some of the things being said here about the new ticketing system...first and foremost Disney is doing EXACTLY what any good company should do and that is PROTECT it's revenue stream - they are not forcing people into buying more ticket days, or forcing out the black market ticket sales (ebay etc). As a shareholder, I value this approach.

On the other side of it where people have "shared" (I'll use that term loosely) hopper tickets, I don't find that to be as offensive - it is technically against the agreement you entered into upon purchasing that initial ticket and you should stick to it. As for sharing of AP's that's a different issue - that's stealing - I'm not saying I am always taking the high road, but there are certain things I just don't do - call it upbringing, call it being foolish..whatever, but when my DS turned 3 - even though no one ever asked - he had an AP for the park.

Is it really that inconvenient to have to use the bio-scans to get in to the park or is it more the issue around "sharing" tickets. I'm not convinced that the scans are all that inconvenient, but then again I've always used them since we've had AP's.

 

[eeyore0062]

"Is it really that inconvenient to have to use the bio-scans to get in to the park or is it more the issue around "sharing" tickets."

There is really no inconvenience except the fact that no one likes change. And this is a HUGE change! I am likely in the minority, but I am glad they are doing this so the bogus ticket racket, that has become so prevalent that even law enforcement can't keep up with it, will eventually grind to a halt. I hate seeing people ripped off, miles away from their home with no money, tickets that don't work, etc. I hope that the other Central Florida theme parks will hop on board with a way to put those unscrupulous folks out of business for good!

 

[mo2361]

Boy, you really have to watch what you type around here. I said I MIXED THEM UP!. We each had tickets that were paid for and we were both there at the same time. We were not trying anything. I just thought it was interesting that our scans must be close because we did not have any problems entering the parks.

 

[eeyore0062]

Boy, you really have to watch what you type around here. I said I MIXED THEM UP!. We each had tickets that were paid for and we were both there at the same time. We were not trying anything. I just thought it was interesting that our scans must be close because we did not have any problems entering the parks.

I don't think any of the comments were pointed toward you. You just honestly got your tickets mixed up.....

 

[Carrieberry]

I just bought the plastic tickets from the Disney Store. They dont have a signable white strip on the back to sign or anything, so how are we going to know whose tickets are whose if I hold all the tix?