NEW-STARWOOD PREFERRED GUEST-Questions/Answers

LBYC-19

Mouseketeer
Joined
May 30, 2001
Messages
241
Due to the SPG's overwhelming popularity on the Dolphin tips/hints thread, we thought it best to devote a separate thread specifically to this topic only. There are so many Starwood "experts" who have been kind enough to share their wealth and knowledge and past experiences with the program, and we are eternally grateful to you all!

O.k., who wants to go first?
------------
Joanne
 
Thanks for getting this one started up! I am looking foward to all of your kind advice and amazing ins and outs of this SPG thing!! We may have to start up the SPG-A for those of us who are addicted to points!
Thanks all!!:)
 
A very good place to start! ;) For those who haven't a clue what we're talking about - here's the link to the Starwood Preferred Guest web site: www.spg.com

Pay special attention to the "member benefits" and "earn and redeem Starpoints" sections at the top of the page.
 

Sorry Joanne...I didn't realize you had started a thread on this subject until I posted it! (This is what lack of sleep renders...) Please, disregard my thread (I attempted to delete it...but could not). My apologies again....DF99:(
 
Lisa, since no one has posted on your thread - I'm surprised you can't delete it. In any event - why not copy and paste what you posted there on THIS thread - because it would make a great intro!
 
I too can not believe I'm unable to delete this message...no one has posted. I attempted immediately...when I noticed this thread. The error notice alerted me I "lacked the authority" to delete it! LOL...How can this be, I started the darned thing!? Feels like a Monday today....:eek:
 
*Starwood Preferred Guest Question And Answer/tips/info (spg: Wdw Dolphin/swan).

"HEAR YE, HEAR YE, the FIRST MEETING of the SPG POINT-CHASERS is about to begin...do we have a quorum? Anyone have any SPG (Starwood Preferred Guest) questions to add to this sparkling new thread?

For those just checking in, the SPG is affiliated with the WDW DOLPHIN/SWAN resort properties after an acquisition in 1998/99. Previously, these properties were owned by Sheraton & Westin respectively. Starwood corporation purchased all properties owned by Westin, Sheraton, and other resort companies. Many of the resorts retained the names of "Westin" & "Sheraton", for familiarity purposes. All of these resorts are now owned and operated by STARWOOD Corporation. Both Westin & Sheraton had preferred frequent guest programs, but none with the capability/possibility of the STARWOOD program. The DOLPHIN/SWAN are the only ON-SITE Disney Resort Properties with a FREQUENT GUEST REWARD PROGRAM. Feel free to address any/all queries you may have regarding "SPG" on this forum.
 
..and don't worry about the other post... I could write a book on sleep deprivation...but I just broke what I neglected to list as our #1 rule..and I'm just as guilty as everyone else in this department....

PLEASE STAY ON TOPIC!!!!!
-----------
Joanne
 
Lisa...you may not be able to delete it, but you can edit the subject line to read..."Moderator please delete this." That solves the problem.

Great job Joanne. If anyone has questions for how to rack up points...ask away.

We also should tell people about some of the current promotions that can help people staying at the Swan or Dolphin...

If you already are a member and would like to spend some points, click here
http://www.starwood.com/preferredguest/starpoints/cash_points_landing.html

If you'd like to use a credit card to get points, try this
http://www66.americanexpress.com/cards/Fmacfservlet?csi=6/212/b/3/0/225080840888/0/n

OK, who's going to teach me about links?
 
Jen80370, You're my hero! All you guys here are.

I just got caught up in all this Dolphin/Starwood business about 6 weeks ago. Got my SPG membership, then my SPG AMEX, made ressies (standard rm) at Dolphin, got my SPG Gold membership upgrade. As of next month should have about 5000 points racked. Unfortunately, have to wait until November for my trip but then, lots of time for more points!

Questions for Jen and the rest of the SPG Pros:

1. Jen, your upgrade to the Corner King, was that with points? How many per night? Was that the 750pts mentioned on earlier posts? And you called Dolphin Reservations direct to do that? Didn't have to wait till check in to do that as an Instant Award? Is a month out about the best time for that?

2. Is the Starwood special (one room at 159/2nd at 100) something very new? Believe it's for stays through 9/30. Any speculation of extending or other special offers? Have there been past off season specials?

Thanks all.
May the 'points' be with you...:D
 
Does anyone know how much it is to upgrade to concierge from regular room in points? Or any other upgrades of room size/location?

Thanks
mike
 
Are there any instant award available at the Swan? What are they they? Thanks for any info.:D
 
Yes, hightown...there have been off-season specials every year! Jsut check the website periodically for the new rates and dates. Last holiday Season was wonderful, as with the special rates SPG offered bonus points for each eve (Sun-Thurs)! This was incentive enough to FORCE me to go more than once..LOL.

As for the King room, Jen should be on Wall street peddling stocks! She is amazing, and secured it all w/o breaking a mere bead of perspiration. Jen can better explain this...but I know she took advantage of the cash & points promo too. Jen? Calling Jen?! She must have her head in the closet & her hands in the suitcase...:D

Mike, all points equirements vary according to the accomodations you desire. Club Level/suites/etc. are all accessible using points. What kind of room or ammenities were you thinking of reserving?

Swan...The only instant award available at the Swan (which I know of) is the dining certificate (redeemable at any/all Dolphin/Swan restaurants w/exception of Shula's). Is this what you were asking?
 
Hightown-thanks so much for the sweet encouragement. I hope the DH and DS know how good they have it when we check in...

I took about a year and a half and accumulate a total of about 40000 points. I only had one weekend trip to NYC in this, but due to a heavenly configuration of the stars, I had horrendous service at a W in Manhattan and was credited a nice sum of points for my trouble. It made me want to find all the "bad" Starwoods I could and rack up more points. :) Anyway, first I used those points for the Cash and Points deal, which is $60 a night plus 4000 points. So my eight night stay has five nights paid for that way. The other three are attributed to the teacher rate.

As for the room upgrade, I called the Dolphin hotel directly and asked for reservations. Here is the kicker....I could do this because I made my INITIAL reservation at the hotel directly. If I had used the website or the Starwood number, I would've had to go through Starwood...and I would've had to wait until five days before my arrival.

Once I got on the phone with Paul (my new best friend), I explained to him that Starwood had sent me to him, because of the direct reservation. I explained that I was using points to upgrade from a standard view to a resort view with balcony. He very sweetly told me that this upgrade is considered a level 2 upgrade (1250 points per night) as opposed to club level, which is a level 1 upgrade (750 points per night). I told him that I was aware of that. Then I (very sweetly and coyly...I might add) said "umm, Paul....any chance I can block one of those corner king rooms with the two balconies?" (imagine eyelashes batting) He said, "Wow! You did your homework didn't you?" I assured him I had, and that I had been banking points for about 18 months. It took him a few minutes because he had to get Starwood on the phone to deduct my points. He also had to find me a floor with a corner king as well as an empty room next to it (for my DS and friend).

He got back on the phone and said, "I hope you'll enjoy your corner king. I can't guarantee which view or floor you'll have, because things are always changing, but you definitely have an executive king and a neighboring room." Is there anything else I can do for you? I answered, "Well, you got #3 on my alltime list. What can you do about world peace and thin thighs?" After he laughed out loud, I wished him a HAPPY day...as he had done for me, and proceeded to dance around my house like this. :bounce: :Pinkbounc :bounce:

I hope this helps you all get the rooms and vacations you dream of.

As for the current promotion, I am not sure of the details...maybe Nancy or Joanne can fill in the gaps?

DF99, thanks for the plug about Wall Street...but I think we should open a travel agency instead. :)
 
Great idea for a great thread!:D Posting to make sure I received all the SPG points info!:earsgirl: :earsgirl:
 
I'm answering my own question from the Swan/Dolphin thread. My DH checked out of a Westin on May 11th, and the 500 bonus points for booking the reservation online were credited on May 15th! He'll return to the same Westin next weekend, so I'll be looking for those bonus points the middle of the following week!


I can't wait to see the points posted for our most recent SPG AMEX bill, and the 500 bonus points X 2 for my DH's and my recent stays at Starwood properties that were charged to the card! LOVE the points! :D
 
I am trying to get myself educated about the merits of the Starwood program
and I continue to be slow on the learning curve. I am signed up and busy
collecting points with my AMEX card, etc.

I have the following questions:

1. We will arrive in Orlando at 10:50 p.m., Monday, July 29. This means we won't likely check in until at least midnight. I fear the room selection will be
skimpy "left-overs" and thus my expectations for getting a free upgrade just
for being a Starwood member are minimal. So, should I use points ahead of
time to secure a better room? If so, how?

2. What is the chief difference between a category 1 and category 2 upgrade?

3. How tough is it to upgrade to a junior suite? Concerned about space (family of 5)

4. Totally unrelated question--Has anyone stayed in a Starwood hotel in Minneapolis? I've identified the participating hotels but don't know much about their respective quality.


Thanks for any info you provide. I'd be lost without these boards.
 
I am a SPG member. Staying at Swan June 14-22. Booked over the phone to a central #. Paid for water view. Requested non-smoking. I want to request a recently refurbished room. I don't have any points yet. Should I (& could I) request something else(balcony, non connecting rooms, ???)? I'm in the dark concerning how this works. I was going to send in my requests via swandolphin.com. Is that the correct way to go about it?
 












Save Up to 30% on Rooms at Walt Disney World!

Save up to 30% on rooms at select Disney Resorts Collection hotels when you stay 5 consecutive nights or longer in late summer and early fall. Plus, enjoy other savings for shorter stays.This offer is valid for stays most nights from August 1 to October 11, 2025.
CLICK HERE













DIS Facebook DIS youtube DIS Instagram DIS Pinterest

Back
Top