New pool heat policy? ***update see post 549 ****

[PHILCT]

Chuck, could you conduct a Disboard Poll on here for those who have stayed since 2006 who have a problem or not a problem with the Pool Temperature.
Something that distinquishes the temperature differences from 2005 vs 2006, and not just the temperture preferences in general.

I realize there will be some who will lie, but it would still be an interesting poll.

I promise to not vote, I have not beent o Disney since 2006.

I think the POLL would have to be done on the main Disney Vacation Club Platform, this Platform is not as heavily hit.

Waiting for Disney Executives to react for the test period, is like waiting for Disney Executives to do something meaningful with Tomorrowland.

 

[Chuck S]

I don't need to swim in a cold pool, to tell Disney i don't like cold pools.

Cold is a relative and subjective distinction. That is why the supposed test would be more accurate. I don't like "cold" pools, either, but what is cold to you may feel warm to me and vice-versa.

 

[Chuck S]

Chuck, could you conduct a Disboard Poll on here for those who have stayed since 2006 who have a problem or not a problem with the Pool Temperature.
Something that distinquishes the temperature differences from 2005 vs 2006, and not just the temperture preferences in general.

I realize there will be some who will lie, but it would still be an interesting poll.

I promise to not vote, I have not beent o Disney since 2006.

I think the POLL would have to be done on the main Disney Vacation Club Platform, this Platform is not as heavily hit.

Waiting for Disney Executives to react for the test period, is like waiting for Disney Executives to do something meaningful with Tomorrowland.

And how do you control the people voting on an internet poll to be sure the results aren't tainted? We have no way to verify that people are actually DVC members, or were actually at Disney during those dates. You need something more tangible to present to Disney than a poll from a fansite.

 

[harmonium]

My point is this, if I said to a guest, "I've turned the pool heat down." I would expect to get complaints, but would have no way of knowing if those complaints were true or just because I suggested the pool was cooler. By not disclosing that a test was going on at the time, any complaints from guests during their test would be a much more accurate reflection of how the pool temps impacted the guests. Whether the guests complained at the time, or via a letter following the visit.

Now, with folks saying "I saw on an internet board that pools temps may be lower and I'm planning a visit but..." it skews the test.

If only those people that actually experienced uncomfortable pool temps wrote in, and gave the dates of their visit, the test would be much more accurate for Disney to use as a guideline make a policy on pool temps.

I understand your issue with properly executing a valid test, but you quoted my post which did not make mention of any such test. I do not recall ever making that accusation. All I know is that when I was there Feb 9 - Feb 16 that the temp was cooler than the previous year when my stay was roughly around the same week. Not one CM made mention of it and not one sign was posted to give an explanation for the temp change. We had a great time at WDW and swimming in SQB, but DW, like many other guests, likes her pool water temp around 80 or higher.

 

[harmonium]

I'm sure someone else in this forum has posted them before, but if you wouldn't mind posting the "best" snail mail and email addresses of people to contact again, I for one would appreciate it. It's on my to-do list to write a letter based on our experiences at BCV this January, so . . . it doesn't come off the list until it gets done!

Thanks to all who have contributed thoughtful posts on this subject!

This is the address that DW used to state her concerns with the pool temp.

wdw.guest.communications@disneyworld.com

 

[Chuck S]

I understand your issue with properly executing a valid test, but you quoted my post which did not make mention of any such test. I do not recall ever making that accusation. All I know is that when I was there Feb 9 - Feb 16 that the temp was cooler than the previous year when my stay was roughly around the same week. Not one CM made mention of it and not one sign was posted to give an explanation for the temp change. We had a great time at WDW and swimming in SQB, but DW, like many other guests, likes her pool water temp around 80 or higher.

Your response from Disney suggests such a test "Pools are now being heated 78 - 82 degress for ECONOMY (her words, not mine) although they are keeping a close eye on feedback from guests."

 

[lilstint]

Cold is a relative and subjective distinction. That is why the supposed test would be more accurate. I don't like "cold" pools, either, but what is cold to you may feel warm to me and vice-versa.

We are not talking about "cold" or "warm" here so much as we are talking about "colder" or "warmer". Have you been in the pools this year?

 

[boatboatboat]

Cold is a relative and subjective distinction. That is why the supposed test would be more accurate. I don't like "cold" pools, either, but what is cold to you may feel warm to me and vice-versa.

I wish the pool temps in the winter were WARMER then what they were prior to WDW making these changes.

With that it mind, I KNOW I don't like the change.

I live in Ohio. last night was cold, I know my family would noticed if i had turned the thermostat down 4 degrees.

 

[jade1]

No investors, no Disney.

No guests, no Disney.

 

[lilstint]

No guests, no Disney.

 

[PHILCT]

Okay.

Can anyone give an opinion on a recent visit within the last two weeks if the pools seem colder than 2005?

I realize that is a hard question, can one really remember the taste of a Mickey Ice Cream Pop from 2005 to compare it to a Mickey Ice Cream Pop from 2006?

Chuck, lets meet in Orlando and test the pools !

I have too much time on my hands now that I am early retired.

Hope your laughing !

 

[Chuck S]

I wish the pool temps in the winter were WARMER then what they were prior to WDW making these changes.

With that it mind, I KNOW I don't like the change.

I live in Ohio. last night was cold, I know my family would noticed if i had turned the thermostat down 4 degrees.

But again, there is no confirmation that "a change" was actually made, only subjective speculation.

 

[lilstint]

But again, there is no confirmation that "a change" was actually made, only subjective speculation.

I do not need confirmation from Disney I have nerve endings. The pools were colder.

 

[harmonium]

Cold, Warm, Power of Suggestion, or whatever the case may be, the only way to get your voices heard is to contact Disney. The point of this thread, I think, was to find others who had a problem with the cooler water temp and maybe do something about it. Attacking each other over words used or conflicting opions doesn't solve the issue at hand.


wdw.guest.communications@disneyworld.com

 

[PHILCT]

I do not need confirmation from Disney I have nerve endings. The pools were colder.

This made me laugh the most.

I believe you !

Thank You, Phil

 

[boatboatboat]

But again, there is no confirmation that "a change" was actually made, only subjective speculation.

That is a VERY good point.

 

[LisaS]

Perhaps by the rumored lowering of pool temps. Or gating the pools, and when your room key is used to open the gate an energy fee is applied to your account. Not pratical, but possible, since you asked for suggestions.

I had thought about this too. I think most of us who want a warm pool in the winter would be OK with paying an energy surcharge of a few dollars on those days we use the pool. Require wrist bands at any pool heated to 84 degrees and charge for them.

The problem is that increased energy costs come into play in other areas and to be fair you would also have to implement more than just a pool heat surcharge. If I have to pay extra for a warm pool then anyone who sets their thermostat below 72 degrees should pay a surcharge. Do you take long showers? Leave the TV on too long? Leave the lights on when you leave the room? Surcharge!

Gasoline prices are way up so what about the Disney transportation system? Should guests who drive their own cars to WDW or rent cars have to continue to subsidize the higher fuel costs incurred by the transportation system? Maybe as part of staying on property, you should get a transportation card to use on the buses, boats and monorail. You get a certain number of credits on your card based on your length of stay. If you exceed your transportation credits during your stay, you get charged a small fee per trip.

So unless we all want to see itemized hotel bills as detailed as a hospital bill, I think the current system where we all subsidize each other works OK for most people. DH and I want warm pools in January. At that time of year, it costs less to keep our room at a comfortable temperature than it does for those visiting in July or August. We don't visit the parks as much as other families do, so we aren't using the transporation system as much as others do. It probably balances out in the end for most of us.

 

[Chuck S]

I had thought about this too. I think most of us who want a warm pool in the winter would be OK with paying an energy surcharge of a few dollars on those days we use the pool. Require wrist bands at any pool heated to 84 degrees and charge for them.

The problem is that increased energy costs come into play in other areas and to be fair you would also have to implement more than just a pool heat surcharge. If I have to pay extra for a warm pool then anyone who sets their thermostat below 72 degrees should pay a surcharge. Do you take long showers? Leave the TV on too long? Leave the lights on when you leave the room? Surcharge!

Gasoline prices are way up so what about the Disney transportation system? Should guests who drive their own cars to WDW or rent cars have to continue to subsidize the higher fuel costs incurred by the transportation system? Maybe as part of staying on property, you should get a transportation card to use on the buses, boats and monorail. You get a certain number of credits on your card based on your length of stay. If you exceed your transportation credits during your stay, you get charged a small fee per trip.

So unless we all want to see itemized hotel bills as detailed as a hospital bill, I think the current system where we all subsidize each other works OK for most people. DH and I want warm pools in January. At that time of year, it costs less to keep our room at a comfortable temperature than it does for those visiting in July or August. We don't visit the parks as much as other families do, so we aren't using the transporation system as much as others do. It probably balances out in the end for most of us.

Disney is already double dipping to a certain extend on the transportation. It is not only included in our dues, but included in the price of park tickets. I wouldn't have a problem having to purchase a bus pass if it was no longer included as a resort expense for our dues.

 

[Sammie]

And it very well may be that it was a test. But, it would not be an accurate test if they said they were conducting one. For instance if they said "We've turned down the pool temps, do you notice a difference?" People would, through the power of suggestion, notice a difference, they may even feel cooler if the temps had been raised, because they would have expected to feel cooler. Which again brings back the point that those that actually experienced a temp that they were uncomfortable with should be the ones complaining, giving the dates of their stay, not "I heard on the internet that..."

Exactly and unless you understand how the powers that be at Disney think, you will not realize how much all this discussion has hurt the very cause so many of you are upset about.

The OP went to Disney, experienced what she felt like was unacceptable water temperatures and complained while there.

I have not read but possibly one or two other accounts where anyone addressed the situation while there or shortly after their trip by contacting Disney.

Most waited weeks, even months to contact Disney about an issue that if truly was this upsetting should have been brought to their attention earlier when you had a case to present.

All you are presenting to them now is that you have been caught up in this discussion after the fact and as Chuck stated will be pereceived as nothing more than Net fed hearsay and mob frenzy. Threatening them is not going to win them over.

If (and again there is no confirmation of the temps being changed); but for the sake of discussion lets say they did lower them. If guests who actually experienced this change and did not like it complained at the time of their trip or shortly thereafter, they might have listened. However if the majority of complaints are a result of this discussion, that is a different situation.

 

[scottb8888]

But again, there is no confirmation that "a change" was actually made, only subjective speculation.

I thought the letter I received from DVC was conformation enough. Am I missing something?