- Joined
- Jan 25, 2006
- Messages
- 8,078
I agree with this.
It's why I think the new policy should not apply during the home resort booking period. That would retain the "level playing field" aspect of reservations at your home resort and should not present a large burden to MS in terms of call volume. I have no data, but my sense is that in the sense of sheer numbers there are far more day by day calls made at 7 months than at 11 months. [Number of calls and length of calls are important for call center staffing. (Used to run a big call center for a telephone company). The second and subsequent calls made for day by day reservations (in my experience) are significantly shorter in length than calls for the first day or for "one call" reservations].
MS should let those of us who own a particular resort specifically for those high demand situations continue to reserve on a first come, first served basis for any given day.
I agree with you 100%. I'd be happy if they let the booking at 11 months alone just messed around with the rules for booking at 7 months.