The
DVC flexible point system has created a real monster. There are a goodly number of members who purchase small contracts with the express purpose of booking high demand rooms/times at 11 months. We did just that: bought 230 points at OKW to have a chance at a GV every few years. Should all the folks who have BWV 50 point contracts and pay $250 in annual dues for their BWV ownership have the exact same access to high demand bookings as someone who has 1000 BWV points and pays $5000/year in BWV dues? Should folks who stay just a few days, and thus necessitate more frequent room cleanings, pay the same in dues as those who stay longer and don't generate so much in mousekeeping costs? I guess an argument can be made for/against lots of policies. But it is clear that not having a fixed week system means that someone is guaranteed to be disappointed when there is no room at the inn. Who should it be?
Since Disney can probably identify the dates/resorts that are generating the most day-by-day booking calls, I suppose they could have chosen to play with the points structure to even out demand: make F&W dates higher at Epcot resorts and decrease points at another time, make early Dec. points higher and weekend points lower, etc. Would so many want the beginning of Dec. if points were as high as late Dec.? I suspect that whatever changes Disney makes to try to decrease the demands on MS will make someone unhappy.
Jean, it isn't just the small point contracts who will be disappointed. I'm sure no matter how many points you own, it is going to be VERY difficult to get concierge at AKV without calling day by day 7 days ahead of your planned stay and then changing a day at a time. That is NUTS!
Here is the "letter" I received back from customer satisfaction too. It looks just like the one Zulaya got.
Dear Diane,
Thank you for contacting Disney Vacation Club.
We appreciate you're taking the time to share your feedback about our
recent reservation booking window policy changes, and we'd like to
apologize for the disappointment you've shared in your message. Prior
to making any modifications to our procedures, we carefully analyze the
impact the adjustment will have to our Members, our operation, and our
business as a whole, taking Member feedback into consideration as well.
Over the years, Members have expressed their frustration with having to
contact us on a daily basis to reserve high-demand travel periods. This
was a major factor in our determination to make this revision. This
adjustment will allow our Member Services Advisors to assist many
Members with their travel plans on one phone call instead of multiple
phone calls over several days. Our hope is that our Members will
appreciate the opportunity to confirm their plans more efficiently than
they have been able to in the past, and in being more timely, we can
provide overall better service to our Members.
Again I say PHHHHHHHHZZZZZTYTTTT!!!!
I don't have to worry about calling day-by-day. No waitlisting worries. I will know when I book whether I can get all of my days requested. I book sometimes on Saturday, sometimes on Sunday. Never more than 7 days. I don't go to WDW at Christmas, New Years Eve, Jersey week, Presidents week, Easter, or Thanksgiving. For me, this has been a blessing. I understand it will affect many. For those that gained an advantage calling day by day, I just feel the playing field is a little more even now. I am ecstatic with the change. Okay, flame away!
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Does anyone know how these new rules will work if you go longer than the 7 day cut off? We are only able to get down once a year so we usually go for 13 or 14 days. How does one book a vacation of this length with this 7 day resriction in place? Are you going to get moved on the seventh day because your room will not be available? 
