The special pickup is
daily Friday June 3 - Sunday June 19 10am-6pm
.
Please see below for information directly from Universal.
New Passes will be available at both
Universal Orlando Resorttheme parks
daily during special pick-up times, starting June 3. Here are the details on how to pick up your new Annual Pass:
Location Pick-Up
- Jurassic Park Discovery Center (outside, lagoon side) – Universal’s Islands of Adventure
- Café La Bamba (outside, porch) – Universal Studios Florida
Dates Available for Pick-Up
Pick-Up Time
We thought you might have a few questions that would be frequently asked, so here are our answers:
Do I have to switch from my current pass to a plastic pass?
No, you do not have to switch from your current pass to a new plastic pass. Even if you renew, you can keep your current pass. However, in any event where you want or need to replace your pass (e.g.: if it’s lost or stolen), you will receive a plastic pass and must surrender your current pass.
Can I keep my paper pass and get a plastic pass, so I can use either pass to enter the parks?
If you choose to get a plastic pass, you will need to surrender your current pass and it will become inactive.
How much will it cost for me to get a plastic pass?
There will be no cost for you to get your new pass.
Where will I be able to switch out my pass?
Daily from June 3 through June 19, you can pick up your new plastic pass at the Café La Bamba (outside patio) at Universal Studios or the Jurassic Park Discovery Center landing (outside) at Islands of Adventure between 10am and 6pm.
Can I bring my family member’s pass to switch out or do they have to be present?
All Passholders must be present with their ID in order to receive their new pass.
How do I get my plastic pass if I can’t make the June 3-19 pick-up dates?
After June 19, you can pick up your new plastic pass at the Group Sales window at Islands of Adventure between 9am and 4pm daily.