New Membership cards, but old members

[Tigger2ntinkerbell]

Just received our new cards, old ones expire next month.
They put in the wrong month and year from our first contract.
Called MS .
I was told the following:
If you selling any of your contacts you now have a different membership card expires in a different year.
Because they can no longer find your original contact on file . And if you don't have the 125 points direct you don't receive the members advantage .

I asked to speak with a Supervisor and some how I was disconnected.

On hold again - 30 min wait.
Has this happened to anyone else?

 

[Sandisw]

My cards have never had the right info other than my membership numbers.

I have never worried about it because the online system shows that I own qualified points And the digital card is there.

 

[cm8]

Just received our new cards, old ones expire next month.
They put in the wrong month and year from our first contract.
Called MS .
I was told the following:
If you selling any of your contacts you now have a different membership card expires in a different year.
Because they can no longer find your original contact on file . And if you don't have the 125 points direct you don't receive the members advantage .

I asked to speak with a Supervisor and some how I was disconnected.

On hold again - 30 min wait.
Has this happened to anyone else?

Is that for all members or just the ones not grandfathers in?