New Info about Splash Mountain foot stuck incident

MorganLeFey said:
I don't make blanket statements about who's side I'm on.


Disney has an obligation to maintain a reasonably safe environment. not a perfectly safe environment, but one where reasonably foreseeable accidents are prevented.

similarly, park patrons have an obligation to obey the rules, use common sense, protect themselves.

each accident is different. you need to examine all of the facts, and apportion blame among all the parties who contribute to the accident. and some times there's no one to blame.

Mission space is a prime example. the boy who died met all the safety requirements and neither he nor his parents did anything wrong. the Disney set up the ride with appropriate warnings so that people who have certain medical conditions were on notice they should not ride, but boy had an undetected medical condition. no one could have forseent eh boy would die (though now, with hindsight being 20/20, Disney has wisely decided to offer guests a tamer version of the ride. http://today.reuters.com/news/artic...03383708_RTRUKOC_0_US-LEISURE-DISNEY-RIDE.xml )

as fr this accident -- the stepfather claims the girl obeyed all the rules. another source says the girl stood up on the ride, and that's how she was injured. Disney's had numerous people stand up n the ride, and even climb out of the boats. so even if the girl did stand up, it's possible that Disney has some responsibility for the accident.

I agree my point wasn't what happened on Mission space but how people reacted with blaming the parents for putting a young kid on the ride. Just like they are blaming the father for letting his teens in the park alone.
 
3DisneyNUTS said:
She is a child a teen for that matter. I am sure NOONE on this board has done anything idiotic at 14? God the compassion on this thread is just killing me.

14 is old enough to follow the rules. She is fortunate that she only hurt her foot, her injury could have been so much worse. I have not responded to any of the threads on this subject, but have read them, and thought that most have been sorry that the OP had this happen to his DD and expressed their sympathy for the girl. Compassion for her injury and for the family having to deal with this on a vacation has been expressed, but there is no excuse for foolish behavior on attractions if indeed this is what hapened.

I really do not think Disney should be considered at fault for not renting an ECV when not allowed to do so. I do not think that DIsney should be held accountable for treatment at a hospital, or lack there of. I really do not think that the OP should be hinting for a free vacation in order to bring joy now that an injury has happened. If after an investigation, a design fault has been found, then Disney should pay Dr bills. Until the investigation is completed, I do not know what else can be done. I was not there, and neither was the OP, so really only the DD knows what happened along with her stepbrothers and the CM's working the attraction.
 
3DisneyNUTS said:
I agree my point wasn't what happened on Mission space but how people reacted with blaming the parents for putting a young kid on the ride. Just like they are blaming the father for letting his teens in the park alone.

I don't blame the father for letting the teens explore on their own.

Some DIS members do and some don't.
I took my children when they were teens to Cedar Point (An amusement park in a nearby state.) We would often split up and meet back at a certain time.

The fact the parents were not there has nothing to do with the girl getting hurt.

Not an issue.
The only thing is it prevented the parents from arriving in a more timely manner and perhaps led to the confusion of where the parents were and how to get them to the accident scene in a timely manner.

Otherwise it is a mote point.
 

i am the OP of the original post about the injury.

I have been up reading all of this as i sit in our room at the bwv while all the parks are closed now.

I cannot believe all the people that seem to know for sure that she stood up in the ride. You were not there. I was not there. She was along with my 2 sons and they all said she sat the entire ride. Why wouldnt i believe my own kids??

They have never done anything wrong. If disney has it on tape, i would love to see it for myself. The bar is obviously there. My sons said they watched them take apart the ride and get her foot out. Why else would they take apart the ride to get her unstuck?? what else in the front could she be stuck on?? Why would it get jammed up there in the first place?? I dont know how, but it did.

But everyone else seems to know for sure she stood.

Just an fyi......disney claims has finally contacted us here and has checked on her condition, which is still not too good. still in between the chair and crutches. they told my wife today that they will have a check for us for medical, want to have us sign a release, and want to settle this with us before we leave on sunday. while they have not admitted fault, im guessing they want a settlement offer and have us sign a waiver saying they are not at fault to protect themselves. I have seen my employer do this as well to protect themselves even though they had something to do with it.

they will let us know tomorrow or the next day probably to settle they said. I have no idea to what extent.

I originally came here to let people know what happened, possibly get some help on what to do since i didnt know how to go about it when disney was no help at all, and maybe some support in a bad time. while most of your have done so and i really do appreciate the private messages i have received, i cannot believe the others. I would never bash anyone, especially not knowing for myself what happened. I thought this was a tight knit community, i will be re-evaluating this when i get home. I have been here for a number of years and just cannot believe the ones who "know it all about this situation".

to the others, i really appreciate the support.
 
Disneyfun1 said:
They have never done anything wrong. If disney has it on tape, i would love to see it for myself. The bar is obviously there. My sons said they watched them take apart the ride and get her foot out. Why else would they take apart the ride to get her unstuck?? what else in the front could she be stuck on?? Why would it get jammed up there in the first place?? I dont know how, but it did.


I'm not going to judge, but perhaps you should ask to see a copy of the tape. I know you want to believe that your kids are telling the truth, and they very well could be. But the reality is that kids also lie every now and then, and at times they'll do it to protect a sibling. Maybe they're afraid of getting in trouble. Without knowing with 100% certainty what exactly happened during that ride, it's not really fair to place all the blame with Disney. Maybe you can tell your kids that you are going to view a copy of the tape and see what they say. I'm sorry your daughter was hurt, it's a bummer that this incident ruined your vacation.
 
Disneyfun1 said:
Just an fyi......disney claims has finally contacted us here and has checked on her condition, which is still not too good. still in between the chair and crutches. they told my wife today that they will have a check for us for medical, want to have us sign a release, and want to settle this with us before we leave on sunday. while they have not admitted fault, im guessing they want a settlement offer and have us sign a waiver saying they are not at fault to protect themselves. I have seen my employer do this as well to protect themselves even though they had something to do with it.

they will let us know tomorrow or the next day probably to settle they said. I have no idea to what extent.

I doubt they are trying to protect themselves, they are likely just trying to appease the situation as best they can. Most commercial liability policies have what is called "medical payments coverage" that will provide coverage for medical expenses without determination of liability. Sure, it's a way to avoid protracted legal costs if someone forces a defense of a claim, but it is by no means an admission of liability or indication of same.

I think what is escaping most in this discussion is that Disney itself likely has very little to do with how this sort of thing is handled, particularly if it appears demands and recriminations are being made. Disney is a large company that quite certainly obtains insurance coverage. Ultimately, it's usually the insurance carrier and it's representatives that investigate and determine compensability of a claim not the company itself. I'm certain it would be highly discouraged for any company to make payments of things and offer things that appear to accept responsibility for an injury since that could jeapordize the insurance coverage if a claim is then filed.

Good luck, I certainly hope she is feeling better soon.
 
Disneyfun1 said:
i am the OP of the original post about the injury.

I have been up reading all of this as i sit in our room at the bwv while all the parks are closed now............


Just an fyi......disney claims has finally contacted us here and has checked on her condition, which is still not too good. still in between the chair and crutches. they told my wife today that they will have a check for us for medical, want to have us sign a release, and want to settle this with us before we leave on sunday. .........
they will let us know tomorrow or the next day probably to settle they said. I have no idea to what extent. .............

I originally came here to let people know what happened, possibly get some help on what to do since i didnt know how to go about it when disney was no help at all, and maybe some support in a bad time. while most of your have done so and i really do appreciate the private messages i have received, i cannot believe the others. I would never bash anyone, especially not knowing for myself what happened. I thought this was a tight knit community, i will be re-evaluating this when i get home. I have been here for a number of years and just cannot believe the ones who "know it all about this situation".

to the others, i really appreciate the support.

Thank you for the update. I hope your DSD gets to feeling better real soon.
I am sorry she got hurt.
I can understand some of the things that were said in these threads would be hurtful to you, but I hoping that you will come to understand most of your DIS friends support you and most just really want to know if there is any way something like this can prevented from happening again.
Most of us are parents and fear for our loved ones safety too.
I hope you can enjoy the rest of your vacation.
And please keep us posted. Give your DSD a :grouphug: for me.
 
Disneyfun1 said:
I originally came here to let people know what happened, possibly get some help on what to do since i didnt know how to go about it when disney was no help at all, and maybe some support in a bad time. while most of your have done so and i really do appreciate the private messages i have received, i cannot believe the others. I would never bash anyone, especially not knowing for myself what happened. I thought this was a tight knit community, i will be re-evaluating this when i get home. I have been here for a number of years and just cannot believe the ones who "know it all about this situation".

to the others, i really appreciate the support.

I hope your daughter feels better soon.

You must understnad though that the ride has been open for years and many are skeptical especially those who are very familiar with the ride. So yes--suspcions will arise.

Where is this bar?

Is it on the underside of the front of the log? On the floor? Left or right?

I honestl would like to know. My daughter rode SM 4x in a row before Hurricane Jeanne. I'd hate to think my dd would get stuck.
 
Lisa loves Pooh said:
I hope your daughter feels better soon.

You must understnad though that the ride has been open for years and many are skeptical especially those who are very familiar with the ride. So yes--suspcions will arise.

Where is this bar?

Is it on the underside of the front of the log? On the floor? Left or right?

I honestl would like to know. My daughter rode SM 4x in a row before Hurricane Jeanne. I'd hate to think my dd would get stuck.

Well there is a chance she can, his daughter did and had to be extracted. SO maybe they will fix the part she got stuck in or it was a fluke.

I am arriving on Sunday but have this palnned as a universal trip only now I am dying to go to SM.. I was talking to DH last night and there is definitely something there I just don't remember what. I remember getting my video camera bag out of the front. But I am sure as pic will surface.
 
Disneyfun1 said:
i am the OP of the original post about the injury.

I have been up reading all of this as i sit in our room at the bwv while all the parks are closed now.

I cannot believe all the people that seem to know for sure that she stood up in the ride. You were not there. I was not there. She was along with my 2 sons and they all said she sat the entire ride. Why wouldnt i believe my own kids??

Probably because they don't trust their own kids...it's kind of sad, really.



Disneyfun1 said:
Just an fyi......disney claims has finally contacted us here and has checked on her condition, which is still not too good. still in between the chair and crutches. they told my wife today that they will have a check for us for medical, want to have us sign a release, and want to settle this with us before we leave on sunday. while they have not admitted fault, im guessing they want a settlement offer and have us sign a waiver saying they are not at fault to protect themselves. I have seen my employer do this as well to protect themselves even though they had something to do with it.
I know that you will, but please make sure that before you accept the check and sign the release that you make sure that you're covered for everything, including problems that might develop down the road as a result of your daughter's injury. Something that is just a nagging injury now could end eventually end up be much worse in the future. When a company wants to settle quick, especially before contacting an attorney, a little warning bell goes off in my head. You're protecting your daughter here, and I don't blame you one bit...as you know, it happens to be your job!! :)
 
Laugh O. Grams said:
Probably because they don't trust their own kids...it's kind of sad, really.




I know that you will, but please make sure that before you accept the check and sign the release that you make sure that you're covered for everything, including problems that might develop down the road as a result of your daughter's injury. Something that is just a nagging injury now could end eventually end up be much worse in the future. When a company wants to settle quick, especially before contacting an attorney, a little warning bell goes off in my head. You're protecting your daughter here, and I don't blame you one bit...as you know, it happens to be your job!! :)


Yeah God frorbid it turns out to be more than a strain. Definitely get a second opinion from a doctor that knows your daughter when you get home before signing anything.
 
3DisneyNUTS said:
Well there is a chance she can, his daughter did and had to be extracted. SO maybe they will fix the part she got stuck in or it was a fluke.

I am arriving on Sunday but have this palnned as a universal trip only now I am dying to go to SM.. I was talking to DH last night and there is definitely something there I just don't remember what. I remember getting my video camera bag out of the front. But I am sure as pic will surface.

On a dailiy basis anyone at any time can get injured at WDW.


I guess I would like to know if there is a liklihood that using regular precautions will she get injured?

I am busy reading the other thread.

Have seen one pic which wasn't very helpful.

And yes everytime I get on that ride--I do look down below for proper foot placement and cannot fathom how other than a freak accident that it is possible to be wedged in any part of the log. :confused3
 
I am glad to hear that things are finally starting to work out, hope your DD continues to show improvement. Enjoy the rest of your vacation!!
 
Thanks For The Update On Your Dsd. Glad To Hear That Everything Is Starting To Come To A Close For You And This Can Start To Be Put Behind You. I Hope That You And Your Family Are Able To Make The Rest Of Your Vacation A Memorable One (for Things Other Than This Incident)!!
 
3DisneyNUTS said:
God frorbid it turns out to be more than a strain. Definitely get a second opinion from a doctor that knows your daughter when you get home before signing anything.
And even though I love Disney dearly, if it were between making sure that my daughter's needs were properly covered, financially or otherwise vs. giving the Walt Disney Company the benefit of the doubt 'cause I love their parks so much, the contest would not even be close!! Personally, I think the OP has handled the entire situation letter perfect! No matter what other's opinions are about the matter, it's all about protecting your family, period!
 


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