Actually I had e mailed them last year for info but the info they gave me was kiind of vague. It is not a timeshare and I do not understand how it works it is not a regular hotel either. I think people buy the unit and they they rent it to others year round. Correct me if I am wrong. I was hoping that they would have one of those deals like the timeshare places with two or three free days if you take the tour.