Need some help with resort booking

[phoj69]

I will try to make this brief we are traveling to disney in September with the free dining we have 11 people across 3 rooms and everyone is going home on different days. We have 1 room with 3 people where 2
Are leaving 3 days earlier than than the third. Disney made her book 2 seperate reservations and of course 2 sets of tickets. My thought was to just extend the other 2 for the 3 days because adding on 3 days of them park tickets is cheaper than purchasing a 3 day pass. When she called disney they said they had nothing available is there anything I can do to try to switch this? It will save about $250

 

[GrandCalifornian]

I believe you are talking about wanting to extend the park tickets for the one person who is staying longer than the others in the same room. You should have no problem doing this at any point during their stay, as ticket packages that have not been used up may be extended or upgraded at any time during their use. The lack of availability sounds like they thought you wanted to extend the whole room reservation by three days, which would be way more expensive and subject to availability. The dining package for that person will only be for the number of nights they have the room though.
Good luck, and have a great free dining trip!

 

[phoj69]

That's not quite it. we have 3
People in 1 room for 5 days but 2
Are leaving and 1 is staying so they made her make a second reservation which meant a second set of tickets. My thought would be it would be cheaper to extend the 2 people's tickets 3 days and keeping the 1 reservation even though they won't be there than have 1 person buy a 5 day ticket and a 3'day ticket

 

[Mama Lo]

Seems you could keep one room with the three people and just reduce the number of ticket days that everyone in that room has. Then once onsite you can upgrade the one person's ticket for the 3 additional days. (everyone on the reservation has to have the same tickets but once you get there people can individually change their tickets after they have been used at least one)

The only problem that I can see with this is that you wouldn't be able to make FPs for all the days.

I would think if you do this you will reap the benefit of having the free dining for all of the people in the room for the entire length of stay as well.

I believe that this is the most cost effective way.

 

[purple figment]

That's not quite it. we have 3
People in 1 room for 5 days but 2
Are leaving and 1 is staying so they made her make a second reservation which meant a second set of tickets. My thought would be it would be cheaper to extend the 2 people's tickets 3 days and keeping the 1 reservation even though they won't be there than have 1 person buy a 5 day ticket and a 3'day ticket

One solution would be to see if the first reservation could be extended by 3 additional nights. Since free dining requires just a minimum 3 day tickets (with Parkhopper or WPF&M) you wouldn't need to extend tickets. The person staying 3 additional nights could add more days to her ticket after she arrives. However, booking FP+ is based on the number of days on each person's ticket so if she wants FPs for all days, all 3 people would have to have the same number of ticket days. Fortunately days 6-7-8 only cost $10 + tax per day when adding them to the 5 day ticket. If all 3 people are adults (at least 18 years old) there is an additional fee for the third adult of $10, $15 or $25 per night depending on the resort so that would have to be paid for all nights. On the other hand, dining credits are pooled to the room so the person staying the additional 3 nights would be able to use those credits.

If the Free Dining offer has expired you would need to call and ask to speak with Guest Services because the castmember who answers the phone would not be able to modify the first reservation.

One potential snag would be if you are within 45 days of arrival and you cancel a package (the second reservation), you forfeit the $200 deposit. If you cannot extend the first package you could ask about changing the second package to a ticketless package, but there would be no free dining for those nights so dining would be out of pocket for the person staying and there would be a $50 change fee if you are within 45 days of arrival.

 

[phoj69]

so update, we were finally able to get a supervisor on the phone and got it straightened out. I don't think they fully understood what I was trying to explain but in the end we were able to cancel the second room for just my MIL and added those days on to the original resort reservation. We then extended the tix for the 2 people leaving by 3 days. We decided to do that because even though we would have to pay for those extra days of tickets we also got free dining for 2 people for 3 days so we will be able to split up 6 TS, 6 QS and 6 Snacks between the rest of our group and my MIL got back around $200 in credit. win win