Need Honest Opinions Please

[jarestel]

I'm sorry you didn't realize that HA rooms were required to be built and included in the resorts by the ADA...I mean, unless you never, ever read or see the news. Since you obviously consider all ADA rooms "sub-standard", why didn't you ASK about them at the time of purchase? I'm not sure any company takes you on a tour of those rooms, unless you request to be shown one.

The solution you offer, again, would probably wind up in a substantial number of the HA rooms being unused, even though they are required by law...so again, who picks up the building and maintenance cost of those rooms?

Chuck, since it seems Disney/DVC can do no wrong in your eyes, we'll just have to agree to disgree on this one.

 

[Chuck S]

Chuck, since it seems Disney/DVC can do no wrong in your eyes, we'll just have to agree to disgree on this one.

No, actually it seems I took the time to read the paperwork and ask questions before I purchased.

 

[sarhenty]

Chuck, when we take the tour prior to buying into DVC, do they show us smoke reeking HA rooms as a representation of the kinds of rooms we can expect to enjoy as members? Of course not and why don't they show us this? Because many of us would walk out and say these rooms are AWFUL! So why is it ok for them to bait and switch us into these rooms after we've signed on the dotted line? For you, the HA rooms might be an inconvenience, ( and I would dispute your statement that most people feel this way ) but for me they are sub-standard accomodations that don't resemble the demo rooms I was shown when I made the decison buy.

The solution is to offer these rooms to members at the time of booking, not at checkin time.

jarestel, you made great points! Thanks for sharing, hopefully DVC will listen...

 

[sjdisneywedding]

Then you were very fortunate indeed. Your mistake that you didn't have non-handicapped at the top of your list. Why are you complaining? If you really don't want a hcp room MORE than you want those other two requests - why aren't you just putting it at the top of your request list to be sure. Sounds to me like you want / feel entitled to everything - even the requests that you don't list!

As for the studio that you changed last minute from another resort and asked to have close to your room and it ended up being a hcp room also. Well, what do you expect? You are putting conditions on it again and the only one close to your room happened to be a hcp room. Deal with it for one night and be happy they could move you at short notice or take a room farther away.

do you guys read the posts? shes not complaining about any of that. Her main problem is that ms said there were plenty of rooms of available for the switch and when they asked for a different room other than a HA room they were then told tere were no rooms. The manager instead of solving the whole problem that instant by coming over and explaining it the guest, decided to handle it in a different manor. One that I feel is not appropriate. This is Disney not some run of the mill chain hotel. Get your butt over from behind the desk and use some Disney charm and make the guest feel a little bit more magical. Is that asking too much

 

[sjdisneywedding]

I'm sorry you didn't realize that HA rooms were required to be built and included in the resorts by the ADA...I mean, unless you never, ever read or see the news. Since you obviously consider all ADA rooms "sub-standard", why didn't you ASK about them at the time of purchase? I'm not sure any company takes you on a tour of those rooms, unless you request to be shown one.

The solution you offer, again, would probably wind up in a substantial number of the HA rooms being unused, even though they are required by law...so again, who picks up the building and maintenance cost of those rooms?

who ever said they werent required by law?

too bad if they go unused, why should we pay the exact same number of points for a room that isnt what we bought into?

 

[sjdisneywedding]

No, actually it seems I took the time to read the paperwork and ask questions before I purchased.

perfect continue to do your part then and please do those of us who dont want HA a favor and request HA every time

theres a solution for ya.


anyone else want to sign up for that list?

 

[mickeysgal]

Again, I think that at the time of booking a DVC room, the non-smoking, non-handicapped availability should be settled. If they have it, great, if not, let the DVC member decide whether they really want to vacation at that resort. I know that we would rethink our decision right then and there.

DVC members shouldn't have check doors to see if there are two peepholes to avoid cleaning fees because they've entered and discovered that the room is handicapped. Thats just nuts. Also, members shouldn't have to rely on CMs at check-in not informing the DVC member that the unit is handicapped or worse, telling them that the unit isn't and finding out later that it is. What do they think, we're not going to notice? Most likely they think that most people will accept it and live with it. Additionally, how about modifying the resort map they give you each time at check-in to show what rooms are smoking and which are handicapped. This could be another step to ensure that members don't leave the check-in area with the incorrect information regarding their room.

 

[CarolA]

Umm... one of the deals with DVC is that you did not buy a specific accomodation. You can't have it both ways. (i.e., you want to be able to move between studio, 1 BR, 2 BR etc) So it's either a dedicated unit or a run of room deal. You signed up for a run of room deal.

And by the way, those of you who think Handicapped rooms are "awful". What kind of life are you living? Apparently only able bodie people can be your friends considering that those other poeple live in "awful" conditions.


If you can't live with the "inconvience" or the awful neighbors click at the top of this page. They will help you out!

 

[sjdisneywedding]

Umm... one of the deals with DVC is that you did not buy a specific accomodation. You can't have it both ways. (i.e., you want to be able to move between studio, 1 BR, 2 BR etc) So it's either a dedicated unit or a run of room deal. You signed up for a run of room deal.

And by the way, those of you who think Handicapped rooms are "awful". What kind of life are you living? Apparently only able bodie people can be your friends considering that those other poeple live in "awful" conditions.


If you can't live with the "inconvience" or the awful neighbors click at the top of this page. They will help you out!

id watch what you say unless you know for certain what you are talking about. No one ever even made one slight remark as to who unfortunately needs these rooms. where in the world is that coming from? someone cant dislike a HA room without also disliking handicapped people?

what are you talking about?!

 

[LIFERBABE]

id watch what you say unless you know for certain what you are talking about. No one ever even made one slight remark as to who unfortunately needs these rooms. where in the world is that coming from? someone cant dislike a HA room without also disliking handicapped people?

what are you talking about?!

Agreed! The two are not one in the same and I think it is shameful to suggest otherwise! That is pretty far fetched to dig that deep. We cant park in HA parking spaces either, and it is considered rude to use theater seats or restroom stalls slated for HA so I guess the world in general is slighting those that require this by not using their facilities?

 

[Chuck S]

perfect continue to do your part then and please do those of us who dont want HA a favor and request HA every time

theres a solution for ya.


anyone else want to sign up for that list?

Oh, I'd be happy to, if you'll agree to pay my share of what it would cost to have those units empty, I guess whatever percentage of rooms are HA (I guess about 10%) then your share and my share together would come to about a 20% increase in dues for you, plus an additional $20 per point for initial purchase.

 

[elfbo]

Oh, I'd be happy to, if you'll agree to pay my share of what it would cost to have those units empty, I guess whatever percentage of rooms are HA (I guess about 10%) then your share and my share together would come to about a 20% increase in dues for you, plus an additional $20 per point for initial purchase.

That might actually be worth not having to stress over if you will be able to do all the things you enjoy on vacation, and not having to worry about if your health will be negativly affected by your accomidations.

I for one feel that part of a good vacation is being able to take nice long bubble baths, which i couldnt do in a HA room, and so if I knew in advance I couldnt get a NonHA room when booking, i WOULD change my dates.

 

[CarolA]

Chuck, when we take the tour prior to buying into DVC, do they show us smoke reeking HA rooms as a representation of the kinds of rooms we can expect to enjoy as members? Of course not and why don't they show us this? Because many of us would walk out and say these rooms are AWFUL!

Here is where the "awful" quote came from.

By the way, it is a REQUEST I read at least one post on here where the poster seems to believe that ALL of his/her requests must be met.....

I am done with this thread, I am just shocked that in the year 2005 the fact that some of you might be a little inconvinced to make someone else's life better is so upsetting. I hope that your "attitude" in real life is nicer then this. If not, I feel sorry for you. I hope that all of you remain able bodied because if not your attitude may turn around and get you.

 

[sarhenty]

I have a paraplegic uncle which I love dearly and although I couldn't even begin to imagine what it must be like in his situation, I've seen how he lives day in and day out and the huge hurdles he has to cross. I've taken vacations with him and his family many times. That being said, the same way I would ALWAYS want him to have his needs met, he feels so should mine. I don't put mine before his or does he with me.

Some of us are taking this way too personal and flaming for what is simply a preference and an expectation in DVC. An expectation that is warranted. The same way handicapped peoples expectations should ALWAYS be met.

 

[freediverdude]

Well, in my opinion, it sounds like what happened to the OP here is that she came across one of those "not so nice" castmembers, which happens from time to time. It's just kinda bad luck. It seems to happen from time to time, coming across one who is disgruntled, or has an attitude like "i'm not taking any flack from a guest", or just likes to see if they can get to people. And if you even start to say something, they push even farther that they're not going to help you. So I've learned to kind of sense when this type of thing is starting to happen (it's almost a spidey sense or something), and nip it in the bud and just say "thank you" quickly and walk away- possibly coming back later when another person is there. I know, the service shouldn't ever be like that, but it's hard not to have it happen once in a while I'm sure.

 

[ATCMickey]

Here is where the "awful" quote came from.

By the way, it is a REQUEST I read at least one post on here where the poster seems to believe that ALL of his/her requests must be met.....

I am done with this thread, I am just shocked that in the year 2005 the fact that some of you might be a little inconvinced to make someone else's life better is so upsetting. I hope that your "attitude" in real life is nicer then this. If not, I feel sorry for you. I hope that all of you remain able bodied because if not your attitude may turn around and get you.

CarolA,

IMHO...You seem to be taking any contrasting opinion awfully personally. What's your stake in this issue? It obviously goes well beyond a passive interest. I too hope that your "attitude" in real life is nicer than that which you've embodied in this thread. I don't believe anyone has personally attacked you but your response would lead some to believe that you have responded as such. Should I some day have the misfortune to no longer be able bodied, I will thank those that requested something other than a HA room as it will be available for me. I have invested a great deal with DVC and will always support any member's right to request whatever makes their stay more enjoyable. Any CM that would question their motives or scorn them for doing so should seek employment elsewhere. Are you sure your real name isn't Hazel??????

ATCMickey

 

[mark&sue]

As I come from the UK I really would not wish to go with having a relaxing bath during the two weeks of my stay and would therefore have to pay $25 to move my room. I will state non HA when I book 11 months in advance but as our flights from the UK are always in the afternoon and sometimes have delays we cannot guarantee to check in until the evening.

I was most annoyed in October when we arrived for our dream trip for my 40th birthday at the Grand Floridian that we got the worst room in the hotel (according to the unofficial guide). I found out that it didn't matter that we had booked over a year in advance and paid over £7,000 ($13,000) but that because our flight from UK was delayed 3 hours that we checked in at 9 p.m. that we got the worse room. We were stuck behind the pool building and I know we really should have moved room during the two weeks but DH didn't want to make a fuss.

I am now worrying that the same thing will happen now we have joined DVC as our flights are beyond our control.

I really enjoy relaxing in a bath and it makes a very important part of my vacation. When I come back from the parks I really look forward to my bath to get ready to go out in the evening. I would pay extra to have a bath rather than a shower. I know we are not all the same as DH and DD love to take a shower and really would not care.

I can't wait for my first bath a SSR.

Susan

 

[dougmatt]

I am now worrying that the same thing will happen now we have joined DVC as our flights are beyond our control.
Susan

Susan,

Don't stress out about it!!! Sometimes people get so caught up in the argument on this board they make much todo about nothing.. .. Put in your requests before travel ie n/s and non h/a, and I am betting you will get just what you want. We don't request ANYTHING when we book, and have almost always been treated well by the desk. That said, you really should have asked to move?!? My experience (esp at GF) is they would have done whatever they could to make life better for you (esp with your length of stay).

It never hurts to ask, just realize, a request is just that. They will TRY, but there aren't any guarentee's. I am usually just as grateful to the CM who TRIED to help, but couldn't as the one who actually helped me...

D

 

[erikthewise]

Concerning the original post:
We go at what is generally accepted to be one of the most popular times of the year for DVC -- Early December. Yet we also experience empty hallways and half-empty parking lot. So I have to think that it's ALWAYS that way.

 

[jarestel]

Here is where the "awful" quote came from.

CarolA, in my post the adjective "awful" described my opinion of HA rooms, and in no way was meant to demean handicapped people.