Need help with WS and ROTR virtual queue info - I know there is a post somewhere!

Last weekend, we had my DH and DD 16 who did not go with us on the trip, try from our house in Dallas. They were successful 2 of the 6 times (we were successful from DLR the other 4 times), one of which was when we were in line for ROTR (not great signal) and one when we were on Ariel’s (terrible signal). My DD 14 and I also brought two additional old phones to put on Wifi so that between her phone, my phone, 2 WIFI phones and DH at home, we felt confident. Never did the wifi phones succeed, though they have succeeded on prior trips. We were all signed into my DL app.
 
Thank you ALL for this information. I wanted to follow up as we have returned from our trip. We were there Oct 20-22. As some background, we live 1 hr from WDW and go often (annual pass, DVC) and have not had any issues with Virtual Queue for ROTR at HS. Thanks to all the input here we were able to get both WS and ROTR each day during this trip. Always enjoy ROTR and WS was interesting but none of us were wowed by it (Legoland here in FL had a similar ride - at least a few years ago it was still there). Anyway, we both tried on our phones (in am while staying at Grand Californian) and in the parks for the noon try. Kept hitting Refresh button as directed. All worked out. MUCH appreciated!!!
 
Thank you ALL for this information. I wanted to follow up as we have returned from our trip. We were there Oct 20-22. As some background, we live 1 hr from WDW and go often (annual pass, DVC) and have not had any issues with Virtual Queue for ROTR at HS. Thanks to all the input here we were able to get both WS and ROTR each day during this trip. Always enjoy ROTR and WS was interesting but none of us were wowed by it (Legoland here in FL had a similar ride - at least a few years ago it was still there). Anyway, we both tried on our phones (in am while staying at Grand Californian) and in the parks for the noon try. Kept hitting Refresh button as directed. All worked out. MUCH appreciated!!!
Yay!
And I lucked out with Rat this past week. Got groups 10 and 12 with the 7am drop and got group 107 in a 1pm drop that was a glitch since I hadn’t entered the park yet and was still at UOR.
 












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