Need help with WS and ROTR virtual queue info - I know there is a post somewhere!

ngl

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Jul 1, 2009
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First visit to DL & DCA in over 5 years will happen next week! Family of 4. Have 3 park days with hoppers. First day starting at DCA and second day starting at DL (third DCA but will just follow first day guide!)

I know there is a post somewhere that details how and when to get virtual queues for these rides depending on your starting park, timing, etc. Can someone direct me to that? I used the search bar and the one that was really detailed isn't coming up. Or if you have any insight would appreciate it. Staying at GCA. Thanks so much in advance!!
 
I wrote this a few months ago, it should still apply. Good Luck!

How to get Virtual Que Boarding Groups for Rise of the Resistance and Web Slingers

There are hundreds of posts and a dozen different threads that talk about the Boarding Group Process. I'm going to simplify it as much as I can and will break it down to four sections.....The Process, The Prep Work, How To Do It and Tips.

The Process

7:00am Rise of the Resistance - Who can try to get a Boarding Group
* 1 park per day ticket and valid Disneyland Reservation as the starting park
* Park Hopper ticket and valid Disneyland Reservation as the starting park

7:00am Web Slingers - Who can try to get a Boarding Group
* 1 park per day ticket and valid Disney California Adventure Reservation as the starting park
* Park Hopper ticket and valid Disney California Adventure Reservation as the starting park

12:00pm Rise of the Resistance - Who can try to get a Boarding Group
* 1 park per day ticket, valid Disneyland Reservation as the starting park, checked into the park (you do not need to stay in the park, just scanned in before noon) and did not get a 7:00am Boarding Group
* Park Hopper ticket, checked into the park (you do not need to stay in the park, just scanned before noon) and did not get a 7:00am Boarding Group
*Park Hopper ticket, already received 7:00am Boarding Group to Web Slingers and if your Boarding Group was called before noon and scanned in, you can attempt to get a Rise of the Resistance Boarding Group at noon.

12:00pm Web Slingers - Who can try to get a Boarding Group
* 1 park per day ticket, valid Disney California Adventure Reservation as the starting park, checked into the park (you do not need to stay in the park, just scanned in before noon) and did not get a 7:00am Boarding Group
* Park Hopper ticket, checked into the park (you do not need to stay in the park, just scanned before noon) and did not get a 7:00am Boarding Group
*Park Hopper ticket, already received 7:00am Boarding Group to Rise of the Resistance and if your Boarding Group was called before noon and scanned in, you can attempt to get a Web Slingers Boarding Group at noon.

The Prep Work

* Download Atomic Clock app from either Google Play Store or Apple Apps Store. You can also navigate to https://www.time.gov as the key is getting to see the current time and seconds counting.
* Link all the tickets and Reservations for everyone in your group to your Disneyland app. Then make sure the Disneyland app is downloaded on all their phones with your account so everyone can try to get a Boarding Group. You just need one person in your group to be successful for the entire group to get Boarding Groups.
* Practice at home a few times to get down the process. Since you won't have a valid Park Reservation for that day, none of the members of your group will have their names checked, they will all be unchecked. On the day of your visit, if you have a valid park ticket and reservation, all the names in your group will be automatically checked.
* First thing in the morning when you are going to make the attempt, test the speeds on your smartphone using both your WiFi and your Cellular carrier. You can download apps but I prefer using this link https://www.speedtest.net and just click on the "GO" button. It will let you know your Download and Upload speeds. Check to see which option gives you better speeds, WiFi or Cellular.
* Close down all the other apps on your device. You don't want your smartphone using system resources on any other apps outside of the Disneyland app when attempting to get Boarding Groups. Every second counts!
* If you have multiple devices (laptop, iPad or an extra smartphone) open up the World Clock, Atomic Clock or https://www.time.gov to show you the seconds counting. If you only have one device, use the World Clock and once it gets to 6:59:00am (or 11:59:00am for the noon release), switch to the Disneyland app to keep refreshing for the next minute.
* Make sure you have the most UPDATED version of the Disneyland app. Check your Google Play app or iPhone App Store app, for the latest updates. As the Disneyland app does get occasionally updated from time to time.

How To Do It

* Open the Disneyland App, go to Virtual Queues and click Join Boarding Group. You will see two tabs at the top, click on either Disneyland Park (for Star Wars: Rise of the Resistance) or Disney California Adventure Park (for WEB SLINGERS: A Spider-Man Adventure).
* Click on the tab of the Park and Ride you want to attempt a Boarding Group for, as you will want to pull down and refresh the screen once it gets to 6:59:59am (or 11:59:59am for the noon release).
* Keep refreshing until you see a blue "Join" button and quickly click on it.
* All the names linked to your account that have valid tickets/park reservations should automatically be selected and click the blue "Join" button one more time.
* After that, with a bit of Disney luck, hopefully you'll get a confirmation screen with a Boarding Group assigned and an Estimated Wait time.

Some people, like me, are more visual. So here's a quick 1 minute Boarding Group Tutorial video on this process....


Tips

* If you have multiple people linked to your Disneyland app account, you just need one person to be successful for everyone to get a Boarding Group. If you want more attempts at getting a certain time, have everyone in you group attempt to get it at the same time, using the one Disneyland app account that has all the tickets and reservations setup.
* With multiple people, you can try doing a tiered approach to refreshing the screen. Have one person refresh at 6:59:58am, another at 6:59:59am and another at 7:00:00am. Or you can just have everyone refresh at 6:59:59am, both methods have had success with groups.
* FYI, some people have had issues with attempting to get Boarding Groups at 7:00am when they have had multiple theme park tickets on their Disneyland app. Some of these people have 3 day park tickets, 4 day park tickets and\or single day park tickets loaded on their Disneyland app. Since you don't need to be checked into a theme park for the 7am board group attempt, the app at times had issues with selecting which ticket to use for the reservation of that day. To fix, these people just removed the extra linked tickets from their Disneyland app or created a new account with just one linked tickets and these options resolved their issues.
 
I wrote this a few months ago, it should still apply. Good Luck!

How to get Virtual Que Boarding Groups for Rise of the Resistance and Web Slingers

There are hundreds of posts and a dozen different threads that talk about the Boarding Group Process. I'm going to simplify it as much as I can and will break it down to four sections.....The Process, The Prep Work, How To Do It and Tips.

The Process

7:00am Rise of the Resistance - Who can try to get a Boarding Group
* 1 park per day ticket and valid Disneyland Reservation as the starting park
* Park Hopper ticket and valid Disneyland Reservation as the starting park

7:00am Web Slingers - Who can try to get a Boarding Group
* 1 park per day ticket and valid Disney California Adventure Reservation as the starting park
* Park Hopper ticket and valid Disney California Adventure Reservation as the starting park

12:00pm Rise of the Resistance - Who can try to get a Boarding Group
* 1 park per day ticket, valid Disneyland Reservation as the starting park, checked into the park (you do not need to stay in the park, just scanned in before noon) and did not get a 7:00am Boarding Group
* Park Hopper ticket, checked into the park (you do not need to stay in the park, just scanned before noon) and did not get a 7:00am Boarding Group
*Park Hopper ticket, already received 7:00am Boarding Group to Web Slingers and if your Boarding Group was called before noon and scanned in, you can attempt to get a Rise of the Resistance Boarding Group at noon.

12:00pm Web Slingers - Who can try to get a Boarding Group
* 1 park per day ticket, valid Disney California Adventure Reservation as the starting park, checked into the park (you do not need to stay in the park, just scanned in before noon) and did not get a 7:00am Boarding Group
* Park Hopper ticket, checked into the park (you do not need to stay in the park, just scanned before noon) and did not get a 7:00am Boarding Group
*Park Hopper ticket, already received 7:00am Boarding Group to Rise of the Resistance and if your Boarding Group was called before noon and scanned in, you can attempt to get a Web Slingers Boarding Group at noon.

The Prep Work

* Download Atomic Clock app from either Google Play Store or Apple Apps Store. You can also navigate to https://www.time.gov as the key is getting to see the current time and seconds counting.
* Link all the tickets and Reservations for everyone in your group to your Disneyland app. Then make sure the Disneyland app is downloaded on all their phones with your account so everyone can try to get a Boarding Group. You just need one person in your group to be successful for the entire group to get Boarding Groups.
* Practice at home a few times to get down the process. Since you won't have a valid Park Reservation for that day, none of the members of your group will have their names checked, they will all be unchecked. On the day of your visit, if you have a valid park ticket and reservation, all the names in your group will be automatically checked.
* First thing in the morning when you are going to make the attempt, test the speeds on your smartphone using both your WiFi and your Cellular carrier. You can download apps but I prefer using this link https://www.speedtest.net and just click on the "GO" button. It will let you know your Download and Upload speeds. Check to see which option gives you better speeds, WiFi or Cellular.
* Close down all the other apps on your device. You don't want your smartphone using system resources on any other apps outside of the Disneyland app when attempting to get Boarding Groups. Every second counts!
* If you have multiple devices (laptop, iPad or an extra smartphone) open up the World Clock, Atomic Clock or https://www.time.gov to show you the seconds counting. If you only have one device, use the World Clock and once it gets to 6:59:00am (or 11:59:00am for the noon release), switch to the Disneyland app to keep refreshing for the next minute.
* Make sure you have the most UPDATED version of the Disneyland app. Check your Google Play app or iPhone App Store app, for the latest updates. As the Disneyland app does get occasionally updated from time to time.

How To Do It

* Open the Disneyland App, go to Virtual Queues and click Join Boarding Group. You will see two tabs at the top, click on either Disneyland Park (for Star Wars: Rise of the Resistance) or Disney California Adventure Park (for WEB SLINGERS: A Spider-Man Adventure).
* Click on the tab of the Park and Ride you want to attempt a Boarding Group for, as you will want to pull down and refresh the screen once it gets to 6:59:59am (or 11:59:59am for the noon release).
* Keep refreshing until you see a blue "Join" button and quickly click on it.
* All the names linked to your account that have valid tickets/park reservations should automatically be selected and click the blue "Join" button one more time.
* After that, with a bit of Disney luck, hopefully you'll get a confirmation screen with a Boarding Group assigned and an Estimated Wait time.

Some people, like me, are more visual. So here's a quick 1 minute Boarding Group Tutorial video on this process....


Tips

* If you have multiple people linked to your Disneyland app account, you just need one person to be successful for everyone to get a Boarding Group. If you want more attempts at getting a certain time, have everyone in you group attempt to get it at the same time, using the one Disneyland app account that has all the tickets and reservations setup.
* With multiple people, you can try doing a tiered approach to refreshing the screen. Have one person refresh at 6:59:58am, another at 6:59:59am and another at 7:00:00am. Or you can just have everyone refresh at 6:59:59am, both methods have had success with groups.
* FYI, some people have had issues with attempting to get Boarding Groups at 7:00am when they have had multiple theme park tickets on their Disneyland app. Some of these people have 3 day park tickets, 4 day park tickets and\or single day park tickets loaded on their Disneyland app. Since you don't need to be checked into a theme park for the 7am board group attempt, the app at times had issues with selecting which ticket to use for the reservation of that day. To fix, these people just removed the extra linked tickets from their Disneyland app or created a new account with just one linked tickets and these options resolved their issues.
They actually changed it, I think last month? Now you “confirm party” prior to when the groups go live, and you hit refresh and then join, I think. You can’t “practice” from home the same way anymore.
 

They actually changed it, I think last month? Now you “confirm party” prior to when the groups go live, and you hit refresh and then join, I think. You can’t “practice” from home the same way anymore.

That's interesting, that process was still correct at the start of September. Will need to check into the changes that have occurred.
 
Thank you!! This is GREAT. Really appreciate it. One thing - I cannot figure out how to link our tickets to my husband's DL app (we live 1 hr from WDW so much more well-versed in that app!) I know you noted we can both try right at 7am. We do this for HS ROFR but do not know how to link for DL. Any ideas? Thanks!
 
/
Thank you!! This is GREAT. Really appreciate it. One thing - I cannot figure out how to link our tickets to my husband's DL app (we live 1 hr from WDW so much more well-versed in that app!) I know you noted we can both try right at 7am. We do this for HS ROFR but do not know how to link for DL. Any ideas? Thanks!
In his login he can scan the tickets from your phone to add them to his account or he can use your login.
 
I have seen conflicting information on what time to actually hit the Refresh button (or pull down to Refresh). Using the Atomic Clock, do you do this at 6:59:59? 7:00:00? or 7:00:01? I've seen all 3 times in various posts or online articles. Can someone clarify which one I should do? TIA
 
In his login he can scan the tickets from your phone to add them to his account or he can use your login.
Just noticed in the DL app it states multiple parties with the same tic in their account should not both try to get the virtual queue because errors could occur. I know we both try for ROTR at HS when we go with no issues. Could there be an issue with the DL app if we both try?
 
Just noticed in the DL app it states multiple parties with the same tic in their account should not both try to get the virtual queue because errors could occur. I know we both try for ROTR at HS when we go with no issues. Could there be an issue with the DL app if we both try?

The one time I tried to follow this and only do it myself because I was worried, we didn't get it. Every other time with multiple people trying we got a BG without error. I think the odds are better with more people trying. Have everyone try and use the refresh button not the pull down.
 
I have seen conflicting information on what time to actually hit the Refresh button (or pull down to Refresh). Using the Atomic Clock, do you do this at 6:59:59? 7:00:00? or 7:00:01? I've seen all 3 times in various posts or online articles. Can someone clarify which one I should do? TIA

For me it is start hitting it at 6:59.59. But I do the countdown myself out loud and I am not looking at the clock at that time. I think if you wait until 7:00.01 you may also be trying again at 12:00.
 
The one time I tried to follow this and only do it myself because I was worried, we didn't get it. Every other time with multiple people trying we got a BG without error. I think the odds are better with more people trying. Have everyone try and use the refresh button not the pull down.
Thanks so much! I know the pull down refreshes the page but is there a specific "refresh" button you can hit too?
 
Yes at the bottom of the page. At the right time it turns into the Join button.
One more question - now I see how to link our Park tickets to my husband's account so we can both try for virtual queues, do I have to do so with the park reservation QR codes? Not even sure how to get those in my DL app since they are emailed. Thanks!
 
Thank you for this info! We are a group of 6, all adults well "adult children' -lol- going Nov 11-14
We are not new to DL, but now it's been since 2015. I've always considered myself an excellent trip planner (in fact have written trip plans for many other families) but man all the technology is overwhelming me! I keep trying to remind myself that I felt like this back in 2005 when we were went for the very first time ever with a 2, 7, and 10 year old. I just kept reading, learning, and planning.

I was very confused about how you tried for ROTR when your reservation was starting in the opposite park. This was very helpful!
The whole hope & process of getting on this ride is making me super anxious! Equally as anxious about food- didn't realize the window was now 60 days instead of 30, ADR's not going well. All the mobile ordering, etc....

So just to clarify, there are no stand by lines at all for ROTR or Webslingers?
And now I'm reading the new Genie thing "could" be in play while we are there.... ahhhhhh! LOL
 
One more question - now I see how to link our Park tickets to my husband's account so we can both try for virtual queues, do I have to do so with the park reservation QR codes? Not even sure how to get those in my DL app since they are emailed. Thanks!

In the app go to Tickets and Passes, then Link Tickets and Passes. It will pull up a camera so you can scan the code or you can click to enter the ID number. It is super easy.
 
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Thank you for this info! We are a group of 6, all adults well "adult children' -lol- going Nov 11-14
We are not new to DL, but now it's been since 2015. I've always considered myself an excellent trip planner (in fact have written trip plans for many other families) but man all the technology is overwhelming me! I keep trying to remind myself that I felt like this back in 2005 when we were went for the very first time ever with a 2, 7, and 10 year old. I just kept reading, learning, and planning.

I was very confused about how you tried for ROTR when your reservation was starting in the opposite park. This was very helpful!
The whole hope & process of getting on this ride is making me super anxious! Equally as anxious about food- didn't realize the window was now 60 days instead of 30, ADR's not going well. All the mobile ordering, etc....

So just to clarify, there are no stand by lines at all for ROTR or Webslingers?
And now I'm reading the new Genie thing "could" be in play while we are there.... ahhhhhh! LOL

Yes, currently no stand by lines, and no exact date for Genie+. I was nervous too, especially after I made a mistake and didn't get a Rise BG on my first try, but with 6 adults and 3-4 days in the parks, I would be shocked if you didn't get at least a few BGs. Remember you can try twice per day, even if you get one in the morning (as longs as you ride before 12).

Reservations are hard but I find it helpful to sign up for one of the alert services so you know when they become available. I used mobile ordering even before the pandemic and never had an issue with it. I was last there 9/19-9/22 and never had an issue or a mobile order wait time longer than 20 minutes. I also ordered through the regular line a few times.
 
Just noticed in the DL app it states multiple parties with the same tic in their account should not both try to get the virtual queue because errors could occur. I know we both try for ROTR at HS when we go with no issues. Could there be an issue with the DL app if we both try?
Everyone should try. We all 3 tried each time and were 5 for 5 with getting boarding groups.
 
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