Need help with Disney merchandise?

[slapwhitey]

Not sure where to post this but I figured this is as good a place as any. When I was in the world this past December I purchased the Disney Classics cd box set from Virgin megastore @ West Side. I just played disc 1 and it's completely the wrong disc. The art and print on the disc is correct but the music is a karaoke disk with only 10 songs, and not the correct ones. All the others seem to be ok so far. Does anyone know where or who I can contact to see how I can possible get this one disc replaced. It's not like I can just hop in a car and drive over to exchange.
Mind you, that would be a good excuse to have to go back to WDW.

Any help would be greatly appreciated.
Thanks.

 

[hogwartsdropout]

Do you have another Virgin Megastore near you? Maybe you could exchange it with that store.

 

[Toulouse]

No, he's from Canada so there's no Virgin Megastores here at all anymore. There used to be one in Vancouver but it closed (and it a 3+ hour FLIGHT from where Winnipeg is anyway...)

However, I found this online:
Check out this site

How do I return a defective item I purchased at a Virgin Megastore? You can request an exchange for a replacement copy at any US Virgin Megastore. If you do not live near a Megastore, feel free to send the defective item to Customer Service at the address below. Please include a copy of your receipt, a note explaining how the item is defective, and a credit card number and expiration date; if we can not replace the item, we will refund the purchase price to your credit card.

What is the mailing address to Customer Service at your corporate office?
Virgin Entertainment Group
Attn: Customer Service
5757 Wilshire Blvd. Suite 300
Los Angeles, CA 90036

Even though you're probably a Blue Bombers fan, figured I'd help you out nonetheless.... (I'm from Saskatchewan so you know who we cheer for )

Just kiddin', hope that helps you out...

 

[slapwhitey]

No, he's from Canada so there's no Virgin Megastores here at all anymore. There used to be one in Vancouver but it closed (and it a 3+ hour FLIGHT from where Winnipeg is anyway...)

However, I found this online:
Check out this site



Even though you're probably a Blue Bombers fan, figured I'd help you out nonetheless.... (I'm from Saskatchewan so you know who we cheer for )

Just kiddin', hope that helps you out...

It's tough to take advice from a Riders fan. Just kidding, I prefer the NFL so I don't really care for the CFL. Thanks for the info. I just hope that I get the cd and not a credit as it's part of a box set.