It's at the lodges it starts at Jambo house in the gallery just off the lobby towards the rear on the opposite the side of where you would walk down to Boma, where they have you sign all the releases and then explain some facts about the artifacts and the art around the lodges you then eat at Boma after a tour of the restaurant and showing a lot of cool easter eggs about the restaurant then one of the chefs comes out and talks about traditional African cooking and the spices they use. Then you are brought to a large communal table (tour was limited to 12 or 14 I cant remember) where they take your drink order and ask you what color water bottle you would like for the tour which you get to keep which they fill with ice water and give to tour members as there wont be any points where you can go to the bathroom or stop for water. You have about 45-60 minutes to eat and then they have the one and only bathroom break before heading up to the open air truck where you will meet the Animal Guide that stays with you throughout the tour.
You then are trucked out to the Okapi barn and meet the Okapi handlers/trainers and get to feed the Okapi one by one followed by a game with the Okapi where you play high five with its long tongue this was also soon after they had the Okapi baby which we got to see as well but it was back towards the rear of the Okapi barn and had no interest in coming out.
After that you are trucked to the Giraffe Barn located between the two lodges which can be hilarious coming up to it as some poked their heads out the sides when they heard the truck coming. You then learn about the different giraffe subspecies and the types they have there and get to feel a piece of their tails that fall off occasionally before breaking into two groups and hand feeding them butternut squash, turnips, and sweet potatoes before swapping with the other group and feeding the other giraffe. They come within inches of your hand.
After that you meet the ostriches up close probably 4 feet away with only fencing half to 2/3s of the way up while the trainer feeds them using a metal pot with an extendable handle as they can be super aggressive when eating (and were aggressive to each other when trying to eat) but we were told that this was normal for them. One of the coolest parts around this time was hearing an audible metallic clang in the giraffe barn and looking towards the noise and seeing all the giraffes we just fed run FULL speed out on to the Savannah for the day after being in the barn overnight.
We then boarded the open air truck again as we went out onto the Savannah for closeups of Zebra's, wildebeests and other hoof stock on the way over to the Kidani village side where went under the resort into where they keep the red river hogs for the Kidani Pembe Savannah. We got to meet the matriarch up close and got to see how they care for her and perform checkups this was also where we then prepped food including live meal worms into toys to make it a challenge for them to find food. They told people to be creative on how they structure the toy with the food and where to hide it but not be disappointed if they find the food and get to it quickly as they're good at it and have seen a lot of the same tricks at this point. They release the hogs and you get to see how amazingly fast they all find and get at the food hidden in the toys.
After that you are given a ride back to Jambo house, stopping along the way for more animal close ups if available and are then given a photopass card to get all the photos the guide takes which were numerous and uploaded to
MDE at about 2:30 with the tour ending around 10:45 this is also where they reveal one more Jambo specific easter egg (which may be obvious) and give you the pin.
We'll be doing it again in our June 2019 trip but with a larger group. Some of the best money I've ever spent in Disney.
