Need help - Blackout dates & Annual pass upgrades...

[BostonWilbur]

Hello All

File this under nothing is easy...

My family (2 adults and a 10 yr old) bought Seasonal Annual passes August 2018. We live in New England so figured it would just be that one August trip.

Then this weekend I find some realitively inexpensive airfare and decide a long weekend trip would make a great Xmas present for my dad and the 10 yr old (both love HP).

Before buying plane tix I check website re blackouts and nothing listed for Feb. I then call Universal and they say my Seasonal Annual passes are good on Feb 1 & 2. So I buy the non-refundable airfare.

Tonight I call re hotel reservations and find out Rock the Universe is Feb 1 & 2. Hotel reservation person tells me Rock the Universe isn't a concert with black out dates. I hang up and call back ticket reservation people. That woman says can't use Seasonal Pass at Universal on Rock the Universe Feb 1 & 2. I say I'm getting conflicting info - so she puts me on hold to "double check"

I'm then connected to a team leader - Logan. He says Rock the Universe is not considered a concert because it's a hard ticketed event so my Seasonal Annual Pass will be okay at Universal Studios Feb 1 & 2.

I'm still pretty nervous though cause I already bought the non-refundable airline tickets...

So - here's my questions:

1: Do you think my Seasonal Annual pass will be blocked out of Universal Studios during Rock the Universe on Feb 1 & 2?

2: if my Seasonal Annual pass IS blocked out - can I upgrade to a Power Annual Pass (approx $50 per person) to avoid the concert blackout dates?

3: Would a Power Annual Pass upgrade work to get over the concert blackouts or do I have to upgrade to a Preferred Annual pass (approx $90 a person)

ANY help or guidance is appreciated!! I am really anxious and nervous about this whole blackout date thing.

Thank you!! Sorry for the long post.

 

[damo]

Since Rock the Universe is a ticketed, after hours event, you will be fine. Blockouts are only for free concerts that occur during regular hours.

You can upgrade if you have to, but you will be fine. Power passes don't have free concert blockouts so if you ever needed to upgrade because of a free concert, that would work.


No need to worry!!!!!

 

[2 yl's]

Just in case something pops up on the blackout, we had a similar issue for last week....

We had booked prior to the blackout dates being listed for Mannheim Steamroller on 11/24 and 11/25. When I saw those dates get added as blackouts I had a fit, I called customer service explained the situation and they agreed the dates were announced very late and after we booked our trip (staying onsite).

Anyway they were nice enough to comp us 1 day tickets to US for 11/24 which was the day I was worried about. We didn't need to upgrade our passes.

 

[damo]

Just in case something pops up on the blackout, we had a similar issue for last week....

We had booked prior to the blackout dates being listed for Mannheim Steamroller on 11/24 and 11/25. When I saw those dates get added as blackouts I had a fit, I called customer service explained the situation and they agreed the dates were announced very late and after we booked our trip (staying onsite).

Anyway they were nice enough to comp us 1 day tickets to US for 11/24 which was the day I was worried about. We didn't need to upgrade our passes.

That was very nice of them and you are very fortunate. Last year's Steamroller dates were the same as this year's with the last two weekends in November and the first three in December.

 

[BostonWilbur]

Thank you all! I feel better. Now we just have to get there with no east coast snow storms and the budget airline not failing us! So excited to give this Xmas gift.