ravenclawtrekkie
DIS Veteran
- Joined
- Jun 21, 2015
- Messages
- 2,178
Wow, I always read here that you had to use the ticket at least one time to get the full face value. I'm curious about the current state of price bridging, any recent posts?
Fun story: When I went to my core training last summer to work in Vacation Planning (AKA ticket sales), I was super excited to learn about price bridging because I thought it was this mega complicated procedure based on what I'd read on these boards. Turns out it's not and my teachers thought I was nuts.

Here's how it works: I read the ticket in my computer system. If it's a 4 day park hopper bought directly from Disney, it says 4D PH. If it's a package ticket, it says 4D PH TC. If it's from Undercover Tourist (or similar resellers), it says 4D PH IA. Any sort of "Alphabet Soup" after the ticket type generally indicates a discounted or 'net rate' ticket. In order to price bridge those tickets, I run them through a specific computer function to bring them to gate price. The computer does the calculation, I just have to tell it to. If I do that step before using the 'Upgrade' function, the guest pays the correct price for their upgrade. If I fail to do that step, they pay too much. Usage doesn't come into the equation at all.
EDITED TO ADD: It is a little more complicated at resorts because they use a different computer system, but usage still doesn't matter. They just have to do a little more work to perform the procedure than I do because it involves writing off the price difference, whereas that's automated in my system.