NCL Sun vs. DCL Magic – just thought I’d share

riggins

You can't always get what you want, but if you try
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Mar 14, 2002
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Hi Everyone-
We just returned from a fantastic week in Alaska aboard the Norwegian Sun. While DH and I have sailed other lines before, this was the first time we sailed with the kids on any line other than Disney. I was very concerned about how NCL would stack up and found myself comparing the two all week. Since the NCL Sun is competing directly with the Magic’s 2010 Baltic itineraries and will start sailing Caribbean itineraries from Port Canaveral in the fall of 2010, I thought some of you might be comparison shopping. For background, DH and I were sailing with our DDs who are 6 and 7. My parents were also with us, and they brought along my nephew who turned 9 on the trip.

Ship
Overall, I thought the Sun was very nice, but DCL’s ships are nicer. The Sun is slightly smaller, but it is newer. It has a refined, elegant kind of style and has been well maintained. My only complaint about the ship itself was that it has a really dysfunctional traffic flow. There are 9 restaurants on the Sun (see Dining for more info) and it’s tough to get from one end of the ship to another without cutting through a restaurant. After a couple of days, we figured it out, but it’s really odd.

Service
I have to say that the crew on the Sun was outstanding. I honestly thought they’d never be as good as the crew on DCL, but they were. Our room steward knew everyone’s name, asked my kids about their day and left them extra chocolates with their towel animals every night. We met a waiter in the buffet on our second day who made the kids origami animals. When we ended up in his section for dinner a few days later, he taught them how to make their own. We had another waiter who showed the kids magic tricks. With very few exceptions, everyone we encountered was really, really great!

Dining
As I mentioned above, there are 9 restaurants on the Sun and NCL has Freestyle Dining, meaning you eat wherever and whenever you want. I have to say, I LOVED not having a set dinner time. There are two main dining rooms, a buffet, an outdoor burger and fries kind of place, and 6 specialty restaurants. They also served food in the Sports Bar. You could make reservations if you wanted, but with the exception of a couple of the specialty restaurants, they weren’t needed. Some of the specialty restaurants were free; others had a $10-25 surcharge – sort of like Palo. Generally speaking, I thought the food on the Sun was much better than DCL. That said, the Sun’s Italian restaurant, while good, was no where near as good as Palo. Also, the buffet on the Sun had a dysfunctional flow and seating was always a mess, but the food was good- much better than Topsiders/Beach Blanket. There is very little seating in the buffet area itself. There is a lot of covered outdoor seating, but no one in Alaska really wanted to eat outside. So, the buffet crowd overflowed in to the neighboring Sports Bar and Pacific Heights restaurants during breakfast and lunch. So you were often seated far away from where the actual buffet was located. This was a real pain with kids! I suspect this might be better on a warmer weather cruise when people want to sit outside, but in Alaska it was really painful.

Kids Club
This was the area I was most concerned about. We had three days at sea and while the adults in my group were really looking forward to watching the beautiful Alaskan scenery go by, I knew the kids would be bored with that fast. Fortunately, all 3 kids in our group loved the Sun’s Kids Korner and I had to drag them out of there when it was time to leave. The space itself is much smaller than DCL’s, but there are a lot less kids. One of the counselors said there were 350 kids on our sailing. On our trip, they had the 2-5 year olds in one room, and the 6-12 year olds in another. There were typically only 10-15 kids in the club at anytime and the most I ever saw was probably 25. I don’t know the exact ratio, but I’d say there were normally at least 6 counselors there all the time. The kids really got to know the counselors well and they were able to do a lot of activities that the DCL Club/Lab simply can’t do because of the large number of kids. Of course, NCL can’t have Peter Pan come read them a story . . . no one can have activities that are that cool! I’ve asked my kids several times who had the better kids club and they can’t decide – they love them both.

There are a few important differences between NCL and DCL that are worth noting. The club is technically closed while the boat is in port and after 10:00pm. You can notify them the day before and pay a fee and they have group babysitting in the club during those times. Also, they do not allow you to leave your child onboard while you go ashore. They do not provide lunch or dinner in the club, except for one night when they do a special Kids Crew Dinner. They only give out pagers for parents of kids in the 2-5 age group (for the older kids, they simply ask where you are likely to be found if they need you). Again, none of this was at all an issue for my family, but thought I’d note it.

Activities/Shows
We actually only went to one show because none of the shows really seemed interesting or fit in with our schdule. The one we saw was called Cirque Pan. It was sort of a Cirque de Soleil meets Broadway with a Peter Pan theme. It was actually kind of odd, but the kids liked it. They had a couple production shows, a magician, a comedian, a singer, and a staff talent show. None of the shows seemed to be nearly as good as any of the shows on DCL.

They also had other activities that you’d probably expect – trivia, dance lessons, bingo, wine/beer/martini tastings, family game shows, etc. While none of these had the Disney themes, they were all very similar to what we’ve done on DCL. Every afternoon at 3:30, there was a family activity for parents and kids to do together which were really great. Our favorite was a photo scavenger hunt which required we go around the ship and get a photo of everything on the list – like us shaking hands with an officer, someone eating a hot dog, etc. We then showed our photos (on the digital camera) to the person running the event, and the kids won an Alaskan coloring/activity book.

Cabins
Our cabin was really nice. We had a mini-suite on the back of the boat. The room itself was really large, the linens were great, and it was in excellent condition. The bathroom was huge. It had a 6-foot bathtub, granite counter tops, a separate room for the toilet, and tons of storage room. There was also a walk-in closet/changing room that had lots of built in drawers, a small vanity table, and a big mirror. Our balcony had plenty of room for 4 of us and overlooked the back of the boat.

I really hit the jackpot on scoping out other rooms on this trip. On our first full day, the couple in the Penthouse suite 2 doors down asked if they could check out our mini-suite for a trip they were considering next year. They invited us in to see their Penthouse suite (which was awesome by the way). While we were at it, they invited a bunch of our “neighbors” who were in the hallway in to check out their suite too. So we did a little “I’ll show you mine if you show me yours.” So, I got to check out a Cat AC Penthouse, a Cat BB Balcony, a Cat J inside and a Cat II inside.

The Sun’s standard inside and window cabins are substantially smaller than DCL’s – they are nice, but tiny. That said, the Sun’s Cat II “superior inside,” was really good sized and very similar to DCL’s sideways Cat 11. The Sun’s standard balcony cabins are smaller than DCL’s, but are laid out similarly. There is no split bath and no curtain between the living area and the bed. The couch converts to a twin with a bunk above. The Sun also has two kinds of mini-suites and a large number of full suites that are well priced.


I just thought I’d share my thoughts here since the Sun is competing directly with the Magic on some upcoming cruises. The Sun certainly didn’t have all the great Disney-touches that most of us on this board really love, but it offered an excellent family vacation and for the savings over DCL, I’d hop aboard again in a minute. If you have any specific questions, I’d be happy to answer.

Best Wishes
Leslie
 
Thanks for the review!! :goodvibes We are booked on the DCL Baltic cruise next July but have been considering the NCL Sun instead due to the price difference. We could easily pay for our airfare + a few days in London pre-cruise and a few shore excursions + get a balcony stateroom vs. Cat.9 on Magic for the difference in the cuise fare alone - we know it is not the Magic but in this economy - every little bit helps!!

We did the Med cuise with DCL in 2007 and it was wonderful but it was very port intensive (just like the Baltic will be) and we did not get to enjoy the Magic as much as we would have liked to due to us wanting to see 'everything' we could in each port - we had long days - early
mornings and late nights so we used the ship more like a floating hotel rather than a 'resort' - if that makes sense. :confused3

We have never sailed NCL before and have read both good & bad reviews but we may just take a chance as we are more interested in the ports rather than the ship for this itinerary;)
 
Wow, that is a great trip report!

The only questions I would still have is:
do they have an older teen group with activities, place to hang out together, etc. for those older than 12yrs old?

And you mentioned pagers only for the younger kids -with the ones older than 5 they'd just simply ask where you are likely to be found. Does this mean that you need to check in kids up to age 12 (can't go on their own) so that you can tell them where you'd be and then continue to come back to the club to tell them where you'll be everytime you move around the ship? If not, I'm trying to figure out how else they'd know where you're likely to be- if they need you.
:confused3

Was it too cold to enjoy any outside activities like pools/etc?
 

I was about to post a question about NCL, and still might since it's about the Dawn, but I'm grateful for the report you just shared. You addressed some of the items about which I was curious.
 
I have heard that they tend to nickel and dime you. Is this what you found? :confused3If you don’t mind, what over all did you spend extra on your cruise?
 
Wow, that is a great trip report!

The only questions I would still have is:
do they have an older teen group with activities, place to hang out together, etc. for those older than 12yrs old?

And you mentioned pagers only for the younger kids -with the ones older than 5 they'd just simply ask where you are likely to be found. Does this mean that you need to check in kids up to age 12 (can't go on their own) so that you can tell them where you'd be and then continue to come back to the club to tell them where you'll be everytime you move around the ship? If not, I'm trying to figure out how else they'd know where you're likely to be- if they need you.
:confused3

Was it too cold to enjoy any outside activities like pools/etc?

Yes, there was a Teen Club and I saw a lot of kids using it, so it must not have been too bad! They had a living room type area with couch, chairs, and a big screen TV. There was also a room that had computers, foosball, and air hockey. I'm not sure if there were ever any organized activities - they seemed to just be hanging out a lot - but maybe that's what you want from a teen club.

When you tell them where you'll be, you can give them more than one location. So if you were going back to your cabin to change, then going to the show, then heading to the martini bar, you could list all of that. They'll call you in whatever locations you list and if its an emergency, they will page you over the ship's PA system. I normally stopped by every couple of hours just to make sure the kids were still having fun and wanted to stay . . . but they actually never wanted to leave.

There were people who were enjoying the pools, but they must have been Canadian!!:rotfl: We're from NC and throught it was way too cold for swimming. The day we left Vancouver, it was sunny and in the low 70's. That was the warmest time of the trip and it made for a pleasant sail away party (not as good as DCL's, but fun nonetheless). Most of the week it was cloudy and in the 50's. There were a lot of people in the hot tubs and a few hearty souls in the pool.

Hope that helps!
 
I am so happy to read your post.

Overall - did you children enjoy Alaska? I know your intention was to help compare NCL to DCL - but I wonder if you'd mind sharing what excursions your children liked/didn't like, etc. We are looking at the NCL Pearl for Alaska in 2011. It is DH's dream trip, however he is concerned our children won't like it - they will be 7, so your children's ages. They are generally easy to please - so I think his worries are unfounded.

You said you had the mini-suite & it was roomy enough. Was it the AF category?
 
I have heard that they tend to nickel and dime you. Is this what you found? :confused3If you don’t mind, what over all did you spend extra on your cruise?

I had read that too, but didn't find it to be true at all. In fact, our bill at the end was only $450 and almost $350 of that was tips (we also had a $100 OBC that helped). We spent about $400 on excusions we booked on our own. So, it was not a lot extra for a 7-night cruise. Soda was really the only thing we payed for above and beyond what we'd pay for on DCL. If you bought a can individually, they were about $2.25 each. You could buy a soda package that gave you unlimited soda that was about $45 for adults and $30 for kids. Other than that, the other expenses seemed in line with what DCL does. Some of the restaurants had a surcharge, like Palo, but you can choose the free restaurants if you want. We only ate in one surcharge restaurant all week and it was $10 each. You could certainly spend a lot in the bars, the casino, playing Bingo, art auctions, etc. but that's the case on all cruise lines. I suppose if you want your kids at the club past 10pm or on port days, that's another non-DCL fee, but that didn't impact us.

Our grand total for our mini-suite, tips, excusions, and onboard expenses was around $4600 for a family of four (souvenirs, airfare, pre-post cruise hotels were more). I can barely get my family onboard the Magic for a week in an inside cabin during the off-season for that price! So overall, I thought it was a great value.

Hope that helps!
 
Our grand total for our mini-suite, tips, excusions, and onboard expenses was around $4600 for a family of four (souvenirs, airfare, pre-post cruise hotels were more). I can barely get my family onboard the Magic for a week in an inside cabin during the off-season for that price! So overall, I thought it was a great value.

Hope that helps!

WOW! That is very affordable for an Alaskan cruise! Thanks for sharing....
 
WOW! That is very affordable for an Alaskan cruise! Thanks for sharing....

I cruised to Alaska the past 3 years, and 2009 is definitely THE year to cruise there. I have never seen prices so low.

To the OP - thanks for the great comparison between DCL and NCL Sun.
 
I am so happy to read your post.

Overall - did you children enjoy Alaska? I know your intention was to help compare NCL to DCL - but I wonder if you'd mind sharing what excursions your children liked/didn't like, etc. We are looking at the NCL Pearl for Alaska in 2011. It is DH's dream trip, however he is concerned our children won't like it - they will be 7, so your children's ages. They are generally easy to please - so I think his worries are unfounded.

You said you had the mini-suite & it was roomy enough. Was it the AF category?

Yes, the kids really enjoyed it. In Ketchikan, DH and my dad went kayaking (which they loved) while my mom and I took the kids to the Great Alaskan Lumberjack show. It was pretty corny, but they really did some amazing things and the kids loved it. We could have all gone kayaking, but it was a little pricey and the kids wanted to see the lumberjacks instead. In Juneau, we rode the tram to the top of Mt. Roberts and did a short hike on the mountain. There was still a lot of snow up there, which the kids thought was really cool. It was an easy hike and the scenery was amazing. In Skagway, we rented a car and drove a couple hours out in to the Yukon territory to a place called Caribou Crossing where they have a summer sled-dog camp. The drive was great for the adults - it was truly beautiful out there - but the kids just played their video games in the back seat. Once we got to Caribou Crossing, they got to play with the puppies and ride on a wheeled sled pulled by the dogs. It was a lot of fun and the highlight of the trip for them. We also spent a day in Vancouver and visited Stanley Park and the Vancouver Aquarium. The kids enjoyed that too.

Yes, we had an AF mini-suite at the back of Deck 9 and there was plenty of room for all of us. The only thing I didn't like about the cabin was that instead of having the couch turn into a twin with a bunk above, like DCL, the couch pulled out to a double bed. The kids sleep alright together, but it sucked up a lot of the floor space. Other than that, it was great.

Best Wishes!
Leslie
 
I cruised to Alaska the past 3 years, and 2009 is definitely THE year to cruise there. I have never seen prices so low.

Amen . . . if any of you have time and money to go to Alaska this summer, the prices are great. We originally booked on the Celebrity Infinity over a year and half ago. Then this past January, we got an email from HAL advertising a deal, so we switched to the Westerdam. About a month later, I got an email from Celebrity with another deal, so we cancelled HAL and booked the Celeb Mercury. About a month before final payment was due, we got an email from NCL with an even better deal, so we switched to the Sun. Our original cabin was $6800 . . . we ended up at only $3800 for a comparable cabin. I felt like I'd won the lottery!
 
Thank you for sharing.

We recently returned from a non-DCL cruise to Alaska, and had a terrific time.

Woody
 
Our grand total for our mini-suite, tips, excusions, and onboard expenses was around $4600 for a family of four (souvenirs, airfare, pre-post cruise hotels were more). I can barely get my family onboard the Magic for a week in an inside cabin during the off-season for that price! So overall, I thought it was a great value.

Hope that helps!

That helps SO much! Thanks for sharing!!!!:goodvibes
 
Thanks for this info. I hadn't even considered the Sun for the Baltics, now you've got me thinking... (I had, however, already ruled out DCL due to cost for this trip).

So here's a question, how much do you think folks are going to spend on excursions in the Baltics? I'm thinking that that is going to be significant
 
Thanks for this info. I hadn't even considered the Sun for the Baltics, now you've got me thinking... (I had, however, already ruled out DCL due to cost for this trip).

So here's a question, how much do you think folks are going to spend on excursions in the Baltics? I'm thinking that that is going to be significant


If you go to another cruiselines web site, ie Royal Caribbean and look under excursions for each city and you can get an idea of what excursions may cost. I would budget more for excursions on a European cruise than you generally do on a Caribbean cruise.
 
Great to know. Fishing is what DH wants to do in Ketchikan and possibly Juneau. And the musher's camp & lumberjack show were both on my DDs and my list. So it's nice to hear your daughters' liked them. I know all kids are different, but it is still comforting.

We don't get snow down here - so if we were fortunate to see any, my daughters would find it pretty exciting.

Thank you so much for sharing, in my case it really helped a lot with making a decision.
 
Thank you so much for the information - we are sailing on the Sun from Dover next June and have suite AC category 9276 and wonder if you managed to see inside one of these. It is at the back of the ship and looks nice from what I have seen. It was also a fraction of the price of the Disney cruise we had already booked with virtually the same itinerary. We had booked our usual category 5 but could not justify double the price nearly. Tips are included with the price we have paid also.

Were also finding that the standard of food etc. on the Magic was slowly declining and looking forward to freestyle dining

Thank you once again.
 
What a coincidence . . . the suite we saw was 9276!! It was REALLY great. It had 3 basic rooms - a living room, bedroom, and bathroom - that were all really good sized. The living room had a full sized couch and two chairs. There was also a large wall unit with a desk and TV. There were large sliding doors out to the balcony. There were 8 of us sitting/standing in the living room talking and there was plenty of room. The bedroom was also nice sized with its own TV and another set of doors to the balcony. I don't recall if there was a chair in there, but there might have been. The bathroom was really big and connected to the bedroom on one side and the entry hall on the other side. There was a large closet and changing area, a big jetted tub, granite tops on the sink, and lots of drawers and cabinets. The balcony was huge and wrapped slightly around the back of the boat. I would have LOVED to stay in that room. I think you made a great choice.
 


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