National car rental helped needed NOW!!

[NeedaVacation03]

Please help. I am supposed to go out of town for my grandmothers 90th birthday party Tonight. Our car has the check engine light on it and I am trying to rent through National. Please explain the difference between Emerald reserve and emerald aisle. How do you pick the difference on your rental? Do you have to be an emerald club member for a while to get to choose whatever is on the line? Help needed NOW!!! THanks in advance.

 

[tmt martins]

Emeral Aisle you take what they have on that aisle ( I think Fullsize) but could be anything above it as well.

Reserve you still get the benifits of no line check in but you are reserving a different class of car (say Mini van or Suv)

Someone else might chime in but thats how I understand it.

 

[NeedaVacation03]

do you get to decide Reserve or aisle? or does National decide for you?

I reserved a fullsize, but my reservation shows emerald reserve. I thought that would make me aisle. I wish I could figure this out.

 

[tmt martins]

do you get to decide Reserve or aisle? or does National decide for you?

I reserved a fullsize, but my reservation shows emerald reserve. I thought that would make me aisle. I wish I could figure this out.

I see now I was off by 1 grade the Intermedits are on the Aisle.Thats why you have a fullsize and it's showing reserve.
Also some locations don't have an aisle so everything is reserve.

This is off the web-sight on what is what



Emerald Reserve Service, is exclusively for Emerald Club® members. Whether you reserve a convertible, SUV, minivan or any other vehicle, you'll be amazed at the speed and convenience of this service. With Emerald Reserve, you'll be able to reserve any car type, excluding intermediate (or fullsize if Executive level member). When you arrive at the location, you'll bypass the counter, go directly to the row of the car class reserved and choose any car. It's that easy! Emerald Reserve Service is available at all Executive Selection & Emerald Aisle locations.

When making intermediate car reservations, please continue to go directly to the Emerald Aisle® and choose from any available car as usual - all at the price of an intermediate. You may still find vehicles on the Aisle that are larger than intermediate (including fullsize), but if you need to guarantee a specific car class, simply use Emerald Reserve Service.

 

[NeedaVacation03]

Thank you for your response. That was a big help!!!! I am on my way to National and out of town.

 

[NeedaVacation03]

TMT Martins,
Thank you so much for your help. The rental went off very easily- in and out with no problems.