Only 1 thing to add, a fitting room is not a restroom. That happened more than once during my few years in retail.
I will never forget going into the Macy's at the Florida Mall in Orlando and not being able to use their fitting rooms because of all the clothes piled around. The worst was a
dirty diaper on the bench! It was busy, so I mentioned to two associates who were standing around talking that their restaurants were filthy and they were very rude. I did talk to the manager on that one and he was very nice and promised it would be taken care of. I have never seen a fitting room that bad. It was disgusting.
Agreed..it takes far longer to count actual money than it does credit slips. And you're less likely to end up with a short drawer due to credit slips.
Here's another one from DH;
Dear people,
It is really irritating for you to call three, four, FIVE times a day asking if we've gotten a truck and if *X* item was on it. It takes up uneccessary time in our day. We have things we need to get done and we can't get them done if we're answering the phone every 30 seconds.
No love from the inventory person.
Dear sir,
I do not know what posessed you to pick up one of our phones and yell "SHUT UP YOU *bleep*!" into it but we'd really appreciate it if you didn't do it again. The customer who was on the other end of that phone call called us back and started to rake us out because she thought WE were the ones who told her to shut up.
No love.
The comment on cash/check is the one thing that I don't like in that letter that was posted. I prefer to pay with cash because you cannot overdraw cash. You can overdraw your debit card. Until businesses stopped accepting them, I preferred to pay with check because I have the carbon checks and they make it very easy to balance. I'm sorry that it takes you longer at night, but you are getting your money. I am not going to pay with my debit card just to make it easier for you to close at night. Did you know that your business pays fees to the card companies? Cash doesn't cost you anything.
In fact, I prefer to deal with cash at the grocery store kitchen where I work.
Your manager ruined HIS Christmas?
I wish you could hear how many time people said that to me in a day when I worked at WDW. I was working Fantasyland attractions when Small World went down for rehab. We stationed a greeter outside to tell people, and we would get screamed out about how that's the only reason they came and we ruined their vacation. Fastpass is out? We ruined your vacation. Peter Pan has a 90 minute wait? We ruined your vacation. It is time for the character to go in for the day? We ruined your vacation. That is my pet peeve comment.
To all of the "ranting" retail employees:
Can I remind you that WITHOUT these "rude" customers, you wouldn't have a job? Can I also remind you that it IS your job to wait on said customers, rude or not?
Not everyone is going to be in a good mood, 100% of the time. So, yes, you might run into people that are rude and mean. BUT, that is your job, am I correct in saying so? You DID apply, accept and attend this job.
If you don't like dealing with rude/mean customers, then find a different job.
G'day!
Who said they were being rude to all of the customers? There are some customers who really get under my skin, but I smile and nod and act like their crap doesn't bother me. It is nice to vent once they're gone though, it helps me to stay sane. So I'm sorry you don't like it, but nothing gives anybody the right to be rude, and if the good ladies and gentleman on this site need to vent about it so they can turn around tomorrow and deal with the rude customers with a smile on their faces, then more power to them.
I work in a grocery store kitchen and soemtimes the things people do amazes me. There is one guy I vented about to my manager, and he had to laugh. This man apparently own half the town where I attend university. He came in and placed his breakfast order and I asked him how he wanted his eggs. Instead of saying "scrambled" or "over easy" he said his name. I thought I didn't hear him right so I asked him to say it again. He got real huffy with me and told me "Tell them it's for __________", they'll know what to do. He acted like I should automatically know who he is and worship the ground he walks on.
I'm sorry, I have never waited on him before, so on God's green earth would I know his name and how he likes his eggs? Really, how hard was it to say "scrambled" or "over easy"? Turns out he is my manager's landlord and he is a grade A jerk. It was nice to be able to vent to my manager afterward even though I was unfailingly polite at the time.