My letter to ACM

Wow I must be a lot more North then Nancy... I plugged in my zip and my closest store at 248 miles is in West Virginia... ouch.

Yep, you are about an hour north of me in Kokomo! Love that area!!! One of my sorority sisters lives up there...
 
Thank you for taking the time to send us your complimentary email. It
is always a pleasure to hear that our team members were able to make our
customers happy as we continually strive to offer the best in customer
service. We look forward to every opportunity of providing you again
with the same quality of service in the future. Also, we have
forwarded a copy of your request to our Real Estate Department for their
future consideration. Thank you for taking the time to get in touch with us.




Not bad, kind of cookie cutter but not bad. Time will tell where it goes.
 
After a recent visit to my local ACMoore(New London CT) I just had to write to express my joy over the renovations to your scrapping department. At first when I heard you were revamping this section I was a bit concerned so I waited until the renovations were about 3/4's of the way to completion. I love the way the papers are displayed and the brands of paper you are now carrying, everything looks clean and fresh, the aisles have a nice flow to them and I was able to find everything I needed despite the fact that the store had not finished moving things.
I have always preferred ACM's scrapping dept over some of the other stores but these recent changes solidify my reasoning to continue shopping at your store.
My only request is that you open more stores throughout the US soon. Some of my friends who live in Indiana are not fortunate enough to have an ACMoore near them and would love to become patrons as well.
Thank you,
(Me)

So, what do you think????
I'll let you know if I hear back from them.....

If you hear back from them, ask them to come to Illinois!! It's a great letter...wish we had the chain here. I think they would do well.
 
The nearest one to my zip code is 235.4 miles in Eerie, PA.

I was curious to see if there are any in the Boston area since we are going out there in October and there is one in Danvers where we will be staying! :cool1: :woohoo: We will definitely have to work in a trip to ACM while we are there. :banana:

We had thought about it on my birthday because there is one in Hagerstown, MD, which isn't too far from Gettyburgs, but I didn't feel like using more gas than I really had to plus we really didn't have time.

So hopefully on this Salem/Boston trip I can finally go to an ACM and if I'm lucky they will have a good sale going. ;)
 

Ladies, you really DON'T want an ACM in your area!! I have one just a couple miles down the street and it is constantly sucking me in and having me rack up charges on my credit card. I walk around trying to find something to buy with the 40% off coupon, and I am down there many sunday nights when they have their Moonlight Madness sales - for 3 hours 20% off your entire purchase.

Our ACM is so close that I can just pop in there when I have some free time - like today - I have some things to do and ACM is right on the way so I will stop in and just browse around...and you KNOW that you can't just browse around in a craft store without buying something! Our store doesn't have a lot of turnaround with employees so you get to *know* them - and I have found out that I am not the only one who goes in there at least once a week. :) My kids (8 & 12) also love it and we have our favorite sections - ds12 likes the drawing tablets and clay sections...dd8 likes the kids craft sections, the paints (they go on sale 3/$1 often and we stock up - foam brushes were 20/$1 this week) and the holiday and flower sections.

I have to applaud them on doing a decent job on keeping up with the latest scrapbook selections - still can't believe they have all that great Basic Grey paper now - at it was recently 50% off!! They also have decent sales on adhesive and I stock up then. If you time it right and follow their sales you don't pay full price for any scrapbooking materials - paper, stickers, albums, adhesive, etc. - it ALL goes on sale at different times.

So if you want to stay away from financial ruin and keep your self control - DO NOT LET AN ACM COME INTO YOUR TOWN!!!!! :thumbsup2

Jill

P.S. Yzerbear19 - did you get the link to this store that won't be too far from you during your trip??

http://www.absolutelyeverything.com/

I was there years ago and it was worth the trip.
 
Yzerbear! The Danvers store is *my* ACM! They know me well there! What hotel are you staying at in Danvers? I'm not sure if you saw this on the other post when I mentioned it - I live in Peabody, grew up in Salem, so if you need any trip planning advice, let me know!

You MUST make a trip to Absolutely Everything that JESW mentioned while you are here if time permits. That's my LSS. I try not to go there too often because that is my credit card danger zone! At least ACM has sales to justify my spending - not so at AE. But you will find some pretty amazing stuff there. It's just one town over from Danvers - a short drive up the highway.

Let me know if you need a personal scrapbook tour guide!
 














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