My Happy New Year Upgrade!!

My2Angels

Mickey Moms Club member
Joined
Aug 14, 2006
Messages
678
We were just at WDW for New Year. We checked in on Dec 30th to the Poly for 2 nights. I had a discount for those 2 nights, and then we were checking out and going to POR for the rest of the week with free dining.
I went to the desk on the 1st to see how much it would be to just stay at the Poly. Needless to say, we were spoiled after just 2 nights there! :goodvibes
When the very friendly CM told me the difference was around $1800, I told her we just couldn't afford that much more, so we would just check out as planned. I went back to my room, we packed up and loaded the van to move to POR. My husband dropped me off at the front door to check out because they never put the Express Check out papers under our room door. When I walked in, there was a man standing in the front door that said "May I help you?" I did not know this was the manager. I told him that I just needed to check out. He said "Why are you checking out?" I explained that we were just moving over to POR for the rest of the week. He said, "Don't you want to just stay here?", and I kindly told him that I would love to, but couldn't afford it. He said, "Oh, well I can fix that! We will just transfer your reservation over here and you can just stay for the price you have already paid. Is that okay with you?" Well, at that point I burst into tears. He said "What's wrong?" I was shaking all over as I explained that it was my daughter's 10th birthday, and that I had always wanted to stay there, but it was never in the budget. I have never ever had an upgrade, or won anything in my life! He said, "Well, this is your New Year's present!"
We ended up staying for 6 more nights!!! A total of 8 nights at the wonderful Polynesian resort. It was truly a magical vacation for us! :lovestruc
 
That is beyond special....not pixie dust, but a whole blizzard of pixie snow! Good for you! I hope it is the start to a great year for your family....
 
We were just at WDW for New Year. We checked in on Dec 30th to the Poly for 2 nights. I had a discount for those 2 nights, and then we were checking out and going to POR for the rest of the week with free dining.
I went to the desk on the 1st to see how much it would be to just stay at the Poly. Needless to say, we were spoiled after just 2 nights there! :goodvibes
When the very friendly CM told me the difference was around $1800, I told her we just couldn't afford that much more, so we would just check out as planned. I went back to my room, we packed up and loaded the van to move to POR. My husband dropped me off at the front door to check out because they never put the Express Check out papers under our room door. When I walked in, there was a man standing in the front door that said "May I help you?" I did not know this was the manager. I told him that I just needed to check out. He said "Why are you checking out?" I explained that we were just moving over to POR for the rest of the week. He said, "Don't you want to just stay here?", and I kindly told him that I would love to, but couldn't afford it. He said, "Oh, well I can fix that! We will just transfer your reservation over here and you can just stay for the price you have already paid. Is that okay with you?" Well, at that point I burst into tears. He said "What's wrong?" I was shaking all over as I explained that it was my daughter's 10th birthday, and that I had always wanted to stay there, but it was never in the budget. I have never ever had an upgrade, or won anything in my life! He said, "Well, this is your New Year's present!"
We ended up staying for 6 more nights!!! A total of 8 nights at the wonderful Polynesian resort. It was truly a magical vacation for us! :lovestruc


Amazing story!! Congrats to you!!
 
That is so special!!!! :goodvibes:goodvibes:goodvibes

Congrats to you and your family, it's a vacation you'll never forget!! :thumbsup2
:wizard::wizard::wizard:
 

Wow! Congrats. I think I would have started crying too. What a wonderful experience and a great birthday present for your daughter. Talk about an amazing manager!!
 



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