BroganMc
It's not the age, it's the mileage
- Joined
- Feb 12, 2005
- Messages
- 2,991
Well after much hemming, hawing and tears (this just for the pre-planning negotiations), I managed to nail down my family to its first (and maybe last) Grand Gathering at SSR.
Called today and booked three rooms at the resort June 21 - 26, '09. One room is handicapped accessible (a dedicated 2bedroom). No problems with availability under the new booking system though I did note a few quirks.
- No cash nights were coming up yet in the system post June 25. I have to call back and add a cash night for us on June 26. (Our post group unwind day.)
- The system initially quoted a point count for the whole week then flagged itself as in error before the CM completed the confirmation. In this case the computer was smarter than the humans. We both missed it.
- They book rooms one at a time. Doing my handicapped room, with the required call to Special Needs, took 25 minutes. Most of it with me on hold or the MS CM on hold. The other rooms took less than 5 minutes. I really do wish they'd streamline the HC reservation process. I wouldn't dare try this at NYE.
For those keeping count, this grand gathering includes 4 families with 8 adults and 9 children ages 2 - 11. Yes, 17 very independent-minded, opinionated people.
Is there a support group for the planners?
Called today and booked three rooms at the resort June 21 - 26, '09. One room is handicapped accessible (a dedicated 2bedroom). No problems with availability under the new booking system though I did note a few quirks.
- No cash nights were coming up yet in the system post June 25. I have to call back and add a cash night for us on June 26. (Our post group unwind day.)
- The system initially quoted a point count for the whole week then flagged itself as in error before the CM completed the confirmation. In this case the computer was smarter than the humans. We both missed it.
- They book rooms one at a time. Doing my handicapped room, with the required call to Special Needs, took 25 minutes. Most of it with me on hold or the MS CM on hold. The other rooms took less than 5 minutes. I really do wish they'd streamline the HC reservation process. I wouldn't dare try this at NYE.
For those keeping count, this grand gathering includes 4 families with 8 adults and 9 children ages 2 - 11. Yes, 17 very independent-minded, opinionated people.
