My Disney Experience....smh

[intertile]

Today is my 180 day for ADR. Being the reservation is for Thanksgiving weekend, I fully expected some of the restaurants to be booked by 7 am when I logged in. I do have some flexibility with my stay, and so it really wasn't an issue from a standpoint of availability. The Disney website was a completely different story.

I logged in to My Disney Experience, only to not see my DVC reservation(I linked it earlier in the week when a wait list came through). So I pulled out the reservation number to link it again, and now an error popped up saying the reservation was held by Me, and that I should contact myself regarding it. 3 times logging in and out of the system, and if finally showed up. Now to the actual ADR's...what a disaster. Every reservation took me at least 4 attempts to get the reservation to go through. Every time I would get to the CC confirmation screen or the screen to actually confirm the reservation it would kick me out to a screen with Anna and Elsa waving at me and smiling(background photo of the Disney parks web page). Then click the back button...try again...same thing...over and over again. Not to mention it logged me out, or blacked out my travel days on at least 3 occasions. At the end of the day I got most of the reservations I wanted at a time close to when I wanted them, but it was a very frustrating experience.

I'm curious if others have run into this or not? Possibly, it was because Thanksgiving weekend is such high demand, and there were a lot of us trying to make reservations this morning.

 

[Nanajo1]

I had trouble on my I-pad when trying to book ADRs through MDE. I couldn't change the date. Ended up calling. With the latest update that appears to be fixed.

 

[CraigInPA]

Had a eerily similar problem using MDE with my tablet. Switched to a regular computer, and had different problems (like 180+10 doesn't work for DVC reservations). Gave up and called to make the reservations.

 

[bumbershoot]

Switched to a regular computer, and had different problems (like 180+10 doesn't work for DVC reservations).

that has been going on for ages now, and it has migrated over to normal hotel (both room only and package) reservations. Joy!

 

[DenLo]

MDE had an update earlier this week that mentioned it was fixing a bug that showed no availability for dining when reservations were available. Did you have the latest update? If so it appears they didn't fix it.

 

[kangaroodle]

I could not do any of my dining reservations on line with my DVC reservation. I had to wait one hour and then call Member Services. A lot of times were gone but I still managed to get everything I wanted. We have the "early bird special"---4:30 dinner reservations at Be Our Guest!-----But at least we got in!

 

[LoverDisney]

I had the same experience yesterday. I called at 7am and luckily was able to get everything.

 

[bianca]

We've had such horrible experiences with DME, that I refuse to use it anymore. I go during only slow times now and don't make any ADR's. Disney has taken the joy out of planning for me. I don't need another "job" and that's what it all feels like to me.