My disney experience profile missing?

[ShayBells]

Same here...but that usually happens to me even when I can log on through my computer...Love your description!

Lol I got it from work except we have macs there so they call it the color wheel of death.. And it happens way to often.

 

[Zippa D Doodah]

Thank heavens I am not alone. I tried to log on and was told that my username and password did not exist. Thought it was a Twilight Zone episode there for a sec!

 

[Alison Wunderland]

I just hung up after 10 minutes because the static was giving me the worst headache. For a multiple billion dollar company they have terrible IT and terrible phone systems. I am glad that I am not alone because i was having a heart attack. I thought for sure before seeing this thread that the CM who booked my recreation today deleted my account out of spite.

 

[UncleMike101]

Thank heavens I am not alone. I tried to log on and was told that my username and password did not exist. Thought it was a Twilight Zone episode there for a sec!

I tried to access my Magic Band page.
I found out that I exist but my Wife doesn't.
That'll depress her.......

 

[kenly777]

Still not working!

 

[njmousefest]

Still happening. Just tried to call and it said my estimated wait time is over 30 minutes. Guess they're prepping me for my visit...things not working and long wait times...

 

[cowens02]

Still not working for me...thank god for this forum, I would have lost my mind if it weren't happening to others. When it first happened I freaked and then immediately said to myself "gotta check the dis to see if it's a disney IT problem!" Phew....leaving in 5 days, my stuff better still be there!!!

 

[kenly777]

Working now

 

[DisneynBison]

I can get in fine and it says I have the fast passes but keeps putting a Cinderella avatar next to my name, it is set to that for my daughter and Mickey for me but gives both of us a Cinderella avatar. I do get the empty Mickey profile on some of them. It says my name next to it though so I expect it to work, I guess it is to hard for Disney IT to have it fill the different avatars that I have set to different people on the reservations. Not that it really matters but do they just take the IT drop outs from other companies and put them to work. I have never worked with a company that has more IT problems than they do.

 

[BLLB]

We are at WDW right now, went to check our FP for today at 6am this morning, nothing. Thank goodness I printed them out before I left. I did a screen shot every morning since I couldn't get the MDE app to work at the park sometimes. Should have done a screen-shot the whole week of FP. Live and learn.